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Friendly Shoe Shop

Open Now: 8:30 AM - 9:00 PM
Open today: 8:30 AM - 9:00 PM
Review Highlights
Excellent service and product

We went (inadvertently) to both the original shop and friendly shoe shop 3 to get some shoes made... read more

Reviewed 2 days ago
Andrew M
via mobile
Beautiful shoes, fantastic quality

My fiance and I really wanted to get shoes made on our holiday in Vietnam. We did our research and... read more

Reviewed 4 days ago
tiffw44
,
Auckland, New Zealand
via mobile
Read all 1,293 reviews
1,034
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Certificate of Excellence
Traveler Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“pair of boots”(59 reviews)
“sole”(56 reviews)
“great service”(116 reviews)
About
Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!
Open Now
Hours Today: 8:30 AM - 9:00 PM
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Contact
18 Tran Phu Street | 15b Hoang Dieu Street, Hoi An 51000, Vietnam
Website
+84 93 521 13 82
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Reviews (1,293)
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Show reviews that mention
All reviews pair of boots sole great service knee high boots leather sandals brown leather leather goods custom made finished product fitted perfectly back home my partner minor adjustments within hours final product next morning no pressure
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1 - 10 of 1,147 reviews
Reviewed 2 days ago via mobile

We went (inadvertently) to both the original shop and friendly shoe shop 3 to get some shoes made (both male and female). Extremely friendly service, amazingly quick, not too pushy and an all round great experience. They made a pair of knee high female boots...More

Date of experience: December 2018
Thank Andrew M
Reviewed 4 days ago via mobile

My fiance and I really wanted to get shoes made on our holiday in Vietnam. We did our research and picked The friendly shoe shop. They did not disappoint! Teh shoes were of great quality and were exactly what we wanted. You can choose your...More

Date of experience: December 2018
Thank tiffw44
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 3 days ago

Hi Tiffw44, Thank you very much for your review. It was a pleasure to create the shoes for you and your fiance ! We really want our customers to be happy, so we are happy to read your review :-) We hope that you had...More

Reviewed 1 week ago via mobile

My one daughter had 2 pairs of leather sandals made and my other daughter had 2 pairs of leather brogues made. There is a wide range of styles in many types of shoes: men’s formal and casual shoes; women’s boots, sandals and heels. They also...More

Date of experience: December 2018
Thank U2800YNflorencec
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi U2800Nflorencec, Thank you for your review ! We are very happy to see your daughters happy with their new shoes :-) The quality of services and products is really important for us, for the happiness of our customers. Do not hesitate to contact us...More

Reviewed 1 week ago via mobile

This was truly a beautiful experience from start to finish. We were approached by the loveliest of local girls in the friendly shoe tree shop who helped us choose a pair of shoes each for our wedding. The leathers chose match the suit fabric.. we...More

Date of experience: December 2018
1  Thank Paul B
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi Paul, Thank you very much for taking the time to write a review ! It was a pleasure and an honor for us to create shoes for your wedding ✨ You will have a little Vietnamese touch for this day. We wish you to...More

Reviewed 1 week ago via mobile

I came to get myself a pair of Chelsea boots. I was greeted by the lovely Hong who helped me with measurements, styling , color and etc and was very professional and also very friendly along the way. We came the day after and shoe...More

Date of experience: December 2018
Thank NoamTheMan
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi Noam, Thank you very much for your friendly review ! What a pleasure to read that you are satisfied with our friendly services. We will show your review to Hong, she will be very happy ! We really want our customers to be happy...More

Reviewed 2 weeks ago

I had read that you could get leather goods made in Hoi An. I didn't realize that there are hundreds of places you can shop. I am so glad I decided to go with Friendly, because it was reviewed so highly. You can tell why...More

Date of experience: November 2018
Thank stephaniekimhurst
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi Stephanie, Thank you very much for your very friendly review :-) We are very happy to be able to realize your dream. The happiness of our customers is our main goal. Hong will happy to read your review ! As you said, we keep...More

Reviewed 2 weeks ago via mobile

Would definitely recommend the Friendly Shoe Shop. Their customer service and attention to detail is excellent. The shoes purchased fit perfectly, are comfortable and exactly what was asked for. Will definitely be back!More

Date of experience: November 2018
Thank Storyteller809729
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi Storyteller809729, Thank you very much :-) If the shoes fit perfectly, are comfortable and look as the shoes in your dream, so we are very happy ! We try our best everyday to create the perfect shoes for our customers, so it’s always a...More

Reviewed 2 weeks ago

We came to this Friendly Shoe Shop on Tran Phu Street (the owner has 2 other Friendly shops in Hoi An). We were served by Loan, who was fantastic. We came with shoes that we wanted copied. Even still, she took our measurements. We had...More

Date of experience: November 2018
Thank 142JanetH
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi 142JanetH, Thank you for your review ! We are very happy to see you happy with your new friendly shoes. We will show your review to Loan, she will be happy :-) Don’t hesitate to contact us by email if you have any question....More

Reviewed 3 weeks ago via mobile

I visited friendship 3 shoe shop and their sister bag shop whilst visiting Hoi An. I knew nothing about the company before my visit and couldn’t be more impressed with the level of service and quality of goods! At the friendship 3 store Phuong and...More

Date of experience: November 2018
Thank jennybond2018
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi Jennybond2018, Thank you very much for your friendly review ! It’s really important for us to help our customers to create their shoes and bags and take the time to talk about every details of the product. We want everything to be perfect. We...More

Reviewed 3 weeks ago

I got a bag made at this shop and was very impressed by their service. The bag was exactly how I ordered it and the staff was very friendly and patient. I dropped in a couple of times after I got my bag to say...More

Date of experience: November 2018
Thank Francisco S
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 3 weeks ago

Hi Francisco, Thank you so much for your review. What a pleasure to read you ! We are very happy to see you happy with your new laptop bag. I will show your review to Hoa and Phuong, they will be very happy. Loulou says...More

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Questions & Answers
Ask a question
Mélanie P
9 February 2018|
Answer
Response from Joshua c | Reviewed this property |
Not unless you sent them your orthotics.
0
Votes
StellaL1483
11 September 2017|
AnswerShow all 3 answers
Response from Nadia M |
Some reviews have said they do offer faux leather. So I think so yes
0
Votes
Patrick L
1 March 2017|
Answer
Response from GregC887 | Reviewed this property |
I realise that it's some months since you asked this question but given that no-one has replied, I hope my answer helps. We've just got back from Hoi An. The bag show that is owned by the same people were happy to do email... More
0
Votes