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We came across this spa by accident. I asked to see inside the treatment rooms before saying yes and they were happy to show us around. My partner and I both had massages and I had my nails painted. The service was lovely and the...More
The SPA claimed to provide a pick up service from a hotel. However no one showed up. I texted via WhatsApp 5 minutes after the appointed time. No one responded. After waiting almost 30 minutes at the reception I returned to my room. 5 Minutes...More
Thank Valeria V
Agustian H, Owner at Spa Retreat, responded to this reviewResponded 12 April 2018
Dear Ms. Valeria,
We are very sorry to make you feel disappointed.
As we were get the connection problem we are very sorry couldn’t send you back the text message. But we have replied already to you and apologize sincerely.