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Bamboo Spa by L'Occitane

Jl. Raya Uluwatu, Banjar Pesalakan, Jimbaran 80361, Indonesia
+62 361 704551
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Review Highlights
Poor service

The therapist are lazy. My wife and I took 120 mins massage and both of our therapist were taking... read more

Reviewed April 19, 2018
Chi-An L
via mobile
L'OCCITANE Spring Flawless Peony 3 Hours with Afternoon Tea

Price (Rupiah) shown in the email and price paid was different. Environment noisy and the towels... read more

Reviewed August 17, 2017
WANFEN CANDICE M
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Bamboo Spa by L'Occitane boasts 14 elegant treatment suites, all set in a peaceful and luxurious environment.We provide unique treatments, which combine products from L'Occitane in Southern France with techniques and philosophies from Bali and India. Let yourself be pampered from head to toe in the magical hands of our therapists. All of them are trained by overseas massage specialists and they will make you enjoy a moment of perfect relaxation.
  • Excellent45%
  • Very good20%
  • Average14%
  • Poor9%
  • Terrible12%
Apr 19, 2018
“Poor service”
Aug 16, 2017
“L'OCCITANE Spring Flawless Peony 3 Hours with Afternoon Tea”
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Hours
Hours Today: 10:00 AM - 10:00 PM
LOCATION
Jl. Raya Uluwatu, Banjar Pesalakan, Jimbaran 80361, Indonesia
CONTACT
Website
+62 361 704551
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1 - 10 of 31 reviews

Reviewed 19 April 2018 via mobile

The therapist are lazy. My wife and I took 120 mins massage and both of our therapist were taking break for 10 mins and answering phone. The environment is poor giving you no privacy, and also smells bad! It DOES NOT worth the price. I...More

Thank Chi-An L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 August 2017

Price (Rupiah) shown in the email and price paid was different. Environment noisy and the towels felt damp even before massage commenced. Staff was not very polite and noisy. Nothing much to rave about the afternoon tea. Very disappointing experience! A far cry to the...More

3  Thank WANFEN CANDICE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 July 2017 via mobile

We had 'Shea Nutritious' 90 mins massage. It is combination of various massage technics plus hot stone. The best SPA I ever had. The hotel guest will enjoy 35% discount. Staffs are friendly and service is good.

Thank DavidJayden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 4 July 2017

I chanced upon an online promo of Bamboo Spa by L'Occitane and immediately booked it! For 1,000,000 IDR per person, you get a luxurious 2 1/2 hour massage inside a serene cocoon nest. It was such a feel good massage that I was almost sleeping...More

2  Thank wanderjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 April 2017 via mobile

Had actually booked the Spa en Provence L'occitane branch in Seminyak from Singapore via their website. Did not receive their confirmation when we arrived in bali..so called them the day of the facial and massage. Lo and behold, they informed me that the appointment was...More

1  Thank Calvin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KupuKupuResorts, Manajer at Bamboo Spa by L'Occitane, responded to this reviewResponded 1 June 2017

Dear Calvin, Warmers Greetings From Bamboo Spa By L'Occitane Thank you for your valuable time to share your true experiences while having spa with us, is such a great pleasure to have you as our guest in Bamboo Spa By L'Occitane Jimbaran Bali. We look...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2017 via mobile

We came to this Spa at the last day of our Bali trip. We chose it because of the brand L'Occitant. We did a 2.5 hours Spa package which included traditional message, body wrap, facial, head message, and a Japanese Bento after the spa treatment....More

Thank Ivy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KupuKupuResorts, Manajer at Bamboo Spa by L'Occitane, responded to this reviewResponded 1 June 2017

Dear Ivy, Warmers Greetings From Bamboo Spa By L'Occitane Thank you for visiting us and share your memorable experience while had a treatment with us, it is was pleasure to read your review since the satisfaction of our customer are the most priority one, also...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 November 2016 via mobile

We just saw this spa on you walk and went in to hear what treatments they had, we ended up with a skin healing massage which was really nice. We first got a cool drink and a cold towel before the massage, the girls were...More

Thank Katrine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KupuKupuResorts, Manajer at Bamboo Spa by L'Occitane, responded to this reviewResponded 1 June 2017

Dear Katrine, Warmers Greetings From Bamboo Spa By L'Occitane Thank you for your valuable time to share your holiday experience while had spa with us, yes indeed 1 hour is to short to enjoy our treatment, what we advise you please book Minimum 2 hours...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 July 2016

This is what I call a Spa. From welcome until good-bye an enjoyable experience. Professionally greeted by the receptionist. Then a skilled therapist carried out the massage in the very well appointed treatment room. Afterwards a warm farewell. I cannot ask for more.More

Thank marlalauraglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KupuKupuResorts, Manajer at Bamboo Spa by L'Occitane, responded to this reviewResponded 1 June 2017

Dear Marlalauraglen, Warmers Greeting From Bamboo Spa By LO'ccitane. Thank your for your valuable time to share your Spa experience during your holiday in Bali, is a great pleasure to have you as our guest and look forward to welcoming you back in next future....More

Report response as inappropriate
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A TripAdvisor Member
81
Reviewed 23 May 2016 via mobile

I have been to many spas. But this s my first time doing this signature Bamboo spa. I very very rejuvenated after the massage. It took me 90mins. The ambience was very soothing. The staffs are friendly. Though I didn't stay in their hotel but...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KupuKupuResorts, Manajer at Bamboo Spa by L'Occitane, responded to this reviewResponded 1 June 2017

Dear Valuable Guest, Warmers Greeting From Bamboo Spa By LO'ccitane Thank you for your valuable time to share your true experiences while having spa with us, is such a great pleasure to have you as our guest in Bamboo Spa By L'Occitane Jimbaran Bali. We...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 May 2016 via mobile

A friend in bali recommend this spa, it is situated in kupu kupu barong hotel. When you entered the place, you will feel relax directly. They recommend journey provence package ( body massage and facial for 135 minutes). After finish, i feel very refreshMore

Thank CarolinaHisman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KupuKupuResorts, Manajer at Bamboo Spa by L'Occitane, responded to this reviewResponded 1 June 2017

Dear Hisman, Warmers Greeting From Bamboo Spa By LO'ccitane Thank you for your valuable time to share your true experiences while having spa with us, is such a great pleasure to have you as our guest in Bamboo Spa By L'Occitane Jimbaran Bali. We look...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & Answers
Donna W
19 September 2015|
Answer
Response from Boots-and-Heels | Reviewed this property |
Hi Donna- we stayed at the Kupu hotel so did not have to travel. The prices vary according to the treatments, the full price list is on their website (in U.S. Dollars if I remember correctly- so not as cheap as when I went )
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