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Marina Srikandi Fast Boat

Jl. Suwung Batan Kendal no. 8C, Denpasar 80223, Indonesia
+62 819-9899-6688
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Review Highlights
Absolutely awful! Do not book with this company

Firstly I overpaid by booking far in advance (maybe slightly my fault but was trying to be... read more

Reviewed 3 days ago
Lucy G
via mobile
Inflexible and uncooperative

We made the mistake of buying overpriced tickets out to the Gilis with Marina, which we then... read more

Reviewed 4 days ago
Jordan N
via mobile
Read all 519 reviews
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Overview
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Marina Srikandi provides water transport service with great performance fast boats. We are the biggest water transportation solution in Bali since we have many fast boats in the best condition and the most luxury facilities. We aim to build transportation system easier by providing safe and contented domestic and international water services.
  • Excellent7%
  • Very good15%
  • Average11%
  • Poor11%
  • Terrible56%
4 days ago
“Inflexible and uncooperative”
Sep 6, 2017
“Very bad experience! ”
Closed Now
All hours
Hours Today: 6:30 AM - 10:00 PM
Suggested Duration: 2-3 hours
LOCATION
Jl. Suwung Batan Kendal no. 8C, Denpasar 80223, Indonesia
CONTACT
Website
+62 819-9899-6688
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Reviews (519)
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1 - 10 of 340 reviews

Reviewed 3 days ago via mobile

Firstly I overpaid by booking far in advance (maybe slightly my fault but was trying to be organised). The day before my boat left I stopped at their ‘office’ in gili T to ask where I was meant to go to get the boat the...More

Thank Lucy G
Reviewed 4 days ago via mobile

We made the mistake of buying overpriced tickets out to the Gilis with Marina, which we then compounded by being talked into return tickets (with some misleading information). Once they had our cash, it was like pulling teeth to communicate with the company, and they...More

Thank Jordan N
Reviewed 1 week ago via mobile

This boat is notorously late, at least 1hr. It will NOT leave from Padangbai at 9h00 but rather 10h00 or 11h00. It will NOT leave from Gili T at 11h00 but rather 12h00 and don't expect another 15h00 trip from Gili, won't happen. The boat...More

Thank Juan P
MarinaSrikandi, Manajer Hubungan Masyarakat at Marina Srikandi Fast Boat, responded to this reviewResponded 1 week ago

we apologize for any delay you have experienced. we will strive to improve our service. thank you for your review.

Reviewed 1 week ago via mobile

We didn't actually book with this company, after a LOT of research we booked with another one with a high safety record and new boats, however we were very disappointed when on the day they picked us up and weren't running their boats so just...More

Thank Anna M
MarinaSrikandi, Manajer Hubungan Masyarakat at Marina Srikandi Fast Boat, responded to this reviewResponded 1 week ago

we are very grateful for your review. we will further improve our service quality.

Reviewed 2 weeks ago via mobile

Worst company ever to deal with!!!!! First they cancelled our return journey 2 days before our trip so that we now have to forfeit our accomodation that we have already paid for, leave the island a day early, and pay for new accomodation. Secondly, they...More

Thank Olivia S
MarinaSrikandi, Manajer Hubungan Tamu at Marina Srikandi Fast Boat, responded to this reviewResponded 1 week ago

We are very grateful for the review you provided. We will improve and improve our service quality. If I may ask, where do you book a ticket?

Reviewed 3 weeks ago via mobile

Don't you even think about booking the transport with Marina Srikandi. The air in the boat is mixed with gasoline and you will have a headache! They also trick you by offering a private transport from the harbor to your hotel but at the end...More

1  Thank Paldantrick
MarinaSrikandi, Manajer Hubungan Tamu at Marina Srikandi Fast Boat, responded to this reviewResponded 1 week ago

Hello Petri L. are you sure to use our boat? because our smallest boat has a capacity of 70 seats. maybe the boat you ride is not our boat. if I may ask, where do you buy tickets? :)

Reviewed 3 weeks ago via mobile

Although all the reviews made us hesitant about the trip, it turned out to be fine. The boat is big, fine and safe (quite stable). Only comments I would like to add: - Gili to Bali trip does not take 1,5h and this is mostly...More

1  Thank Spiekman
MarinaSrikandi, Manajer Hubungan Tamu at Marina Srikandi Fast Boat, responded to this reviewResponded 1 week ago

we are very grateful for your very wise comments. We will try to improve our service better. :)

Reviewed 3 weeks ago via mobile

The boat always leaves at least an hour after they say it will leave. The boat is always over booked so some people don't even get a seat! The air conditioning wasn't working on the boat so the 2 hour journey was absolute hell. Staff...More

1  Thank jameswilliamlewis
Reviewed 3 weeks ago via mobile

My boyfriend and I booked this fast boat through the hotel because we were too lazy to do our research and book a boat ourselves from Bali to Gili T. Biggest mistake ever. We were scammed a roundtrip for 800,000 Rupiah per person, and extra...More

1  Thank Michelle W
Reviewed 3 weeks ago

The absolute worst experience ever. Booked return tickets and transfers with these guys. All fine until our return trip from Gili Trawangan. Meant to leave Gili Trawangan @8.30 as instructed, was even written on our ticket. Arrived to the marina at 08.10 to be told...More

2  Thank Nicole R
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Questions & Answers
IgorRybalka
July 21, 2016|
AnswerShow all 5 answers
Response from MarinaSrikandi | Property representative |
Morning departure schedule from Gili to Serangan, Bali at 09.00, and the 2nd trip from Gili at 12.00 hrs, and the approximately time taken for it is 2 hours. Thanks
0
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TravellerRP82
June 14, 2016|
AnswerShow all 2 answers
Response from MarinaSrikandi | Property representative |
Direct route, time taken for 2 hours
0
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