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Bali Brio Fast Cruise - CLOSED

Review Highlights
Rough sea but the rest was fine

This morning we went with Bali Brio from Gili T to Lembongan. On the internet we found a lot of... read more

Reviewed 8 September 2014
EssieLeegwater1984
,
Beverwijk
via mobile
Shambolic

We arranged a private trip to Lembongan and were promised the boat to ourselves and several... read more

Reviewed 6 March 2015
Lulu_Sydney_08
,
Sydney
via mobile
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Traveler Overview
  • Excellent27%
  • Very good12%
  • Average4%
  • Poor4%
  • Terrible53%
Mar 6, 2015
“Shambolic”
Feb 10, 2015
“Brilliant Bali Brio”
About
A comfortable choice of sea-travel to Lembongan Island, Lombok Island and the three Gili Islands. Young fleet of fast-boat that travels on regularly, not only putting your safety front and center, but deliver those in the comfort others can only...more
Contact
Jln. Danau Buyan no. 35A, Denpasar 80228, Indonesia
Website
+62 361 270670
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1 - 10 of 40 reviews
Reviewed 6 March 2015

We arranged a private trip to Lembongan and were promised the boat to ourselves and several snorkeling sights. The boat left an hour later than promised and we seemed to have acquired a couple of extra passengers. We snorkeled at Mangrove Point which was very...More

Date of experience: March 2015
Thank Lulu_Sydney_08
Reviewed 11 February 2015

Our hotel organised this boat company for us - there are many to pick from. We were collected promptly from our hotel and the five of us were joined by another 6 people to travel to Nusa Lembongan. We removed our shoes and were helped...More

Date of experience: January 2015
Thank Zucoto
Reviewed 1 November 2014 via mobile

We booked the trip from Sanur to Nusa Lembongan and back. We were picked up at our house and brought back. It was a nice service and a cool trip without any problems!

3  Thank James N
OptManager, Manager at Bali Brio Fast Cruise, responded to this reviewResponded 3 November 2014

Warmest Gretting From Bali Brio Crusie Dear Mr. James Thank you for taking the time to express your objective feedback to Bali Brio Cruise, and also we will assist for your next journey. Regards I Wayan Pariana

Reviewed 26 October 2014

On time. General manager asked us if the trip was ok. I'd left my shoes on lembongan. He arranged bringing them to the mainland. What more can you ask? SuperMore

Date of experience: August 2014
Thank joodle1234
OptManager, Manager at Bali Brio Fast Cruise, responded to this reviewResponded 31 October 2014

Dear Mr/s ALEX, Thank you for your kind comments. We're glad to know that you enjoyed your travel experience with us, and it cements our belief that we are on the right track to bring you and other guests the excellence you had came to...More

Reviewed 15 October 2014

the journey begin a wonderful day, the pick us up at the lobby and drop us to the beach with no drama at all. depart on time, and trip was smooth with nice clean boat cabin feels like airplane, spend only 30minutes we arrive at...More

Date of experience: October 2014
Thank Alex A
OptManager, Manager at Bali Brio Fast Cruise, responded to this reviewResponded 20 October 2014

Dear Mr/s ALEX, Thank you for your kind comments. We're glad to know that you enjoyed your travel experience with us, and it cements our belief that we are on the right track to bring you and other guests the excellence you had came to...More

Reviewed 7 October 2014

I was picked up at the airport and taken to Sanur to take the boat to Lembongan. Abond was a friendly and insightful driver/tour guide. Excellent, a true ambassador of Balinese style. 100% recommended and make sure Abond is thereMore

Date of experience: October 2014
Thank MartinSan
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 9 October 2014

Dear MartinSan, Thank you for your comments on service provided by Abond. This will serve as an outstanding benchmark for others to follow, and we're glad you appreciated it. Thank you for traveling with Bali Brio Cruise and Travel, and we look forward to welcoming...More

Reviewed 8 September 2014 via mobile

This morning we went with Bali Brio from Gili T to Lembongan. On the internet we found a lot of negative comments about Bali Brio and Scoop. But we wanted to go to Lembongan so we had no choice, just pick one. We picked Bali...More

1  Thank EssieLeegwater1984
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 9 October 2014

Dear EssieLeegwater1984, Thank you for taking the time to express your objective feedback. You are absolutely right that we are powerless against mother nature, and glad you found our Captain is prioritizing safety to the best he could. Yes, we have had challenge with air...More

Reviewed 1 September 2014

We bought an open ticket from Gili Island to Nusa with Bali Brio. The day before our departure we went to the harbour in order to confirm our reservation. We were told that it was confirmed, thus we came back the day after to catch...More

Date of experience: August 2014
Thank Valentina B
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 9 October 2014

Dear ValentinaRoman, Thank you for your constructive feedback on how we manage the seat reservation on our boat. The manual and laborious task of recording was the culprit and glad to share this with you that we had computerized system going on to address this...More

Reviewed 31 August 2014

On the 10th of August we bought two return tickets to Lombock (1.300.000 rupias per person). I was supposed to come back to Bali on the 17th of August and I was told to call the office two days in advance to confirm the seats...More

Date of experience: August 2014
Thank Antonella_Francesco
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 9 October 2014

Dear Antonella_Francesco, Thank you for your feedback on how unsophisticated we are in communicating the bad weather challenge to you, which greatly affected your travel experience. My most sincere apologies. We take note of the points you outlined very dearly for our improvement and we...More

Reviewed 25 August 2014 via mobile

Safe, fast, good service, wifi, aircon, smalI snack, movie and water on board for free. guess we were on the same boat as Adele H, if by half decent movie she means the awesome movie: Non-Stop with Liam Neeson ;). After some haggling good value...More

Thank Arjen1989
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 26 September 2014

Dear Arjen1989, Thank you for your objective feedback. We're glad you enjoyed your travel with us, and your feedback motivate us all to keep doing our best with our service. We look forward to welcoming you back soon. Best regards, Rahmat Julyanto

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