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Review Highlights
Pleasant experience

Had visited today for a Deep tissue massage, masseuse was very good. Had a terrible back and neck... read more

Reviewed 10 June 2018
PramodV134
Bullying Reception Stuff

The ladies who do the massages are excellent. However the receptionist staff were awful! The moment... read more

Reviewed 20 November 2016
mangogirl19
,
Mumbai, India
Read all 49 reviews
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Traveler Overview
  • Excellent30%
  • Very good18%
  • Average8%
  • Poor4%
  • Terrible40%
Jun 10, 2018
“Pleasant experience”
Sep 2, 2018
“Pathetic service”
About
O2 Spa is one of the most premium spa. O2 offers a variety of exquisite services like swedish massage, thai massage, aromatherapy, balibliss massage, signature harmony by 2 and much more.O2 Spa also offers a wide range of facials, body scrubs, body...more
Contact
Vittal Mallya Road | Mezzanine floor Property no-5, Embassy chambers, Bengaluru 560001, India
Website
+91 96861 30601
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Top Selling Tours & Activities in and around Bengaluru
from US$384.00
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from US$382.00
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Reviews (49)
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1 - 10 of 49 reviews
Reviewed 2 September 2018 via mobile

We booked an appointment on Saturday for the next day and when we went there they gave lame excuse that room is not available as it is occupied and the other room is under maintenance! After reaching there, they denied service. They dont have courtesy...More

2  Thank NiyatiS63
Reviewed 24 August 2018 via mobile

Totally untrained and unprofessional staff! The amount paid for this Anti Ageing facial was INR 3000 and was not really worth ten percent of it! The procedures were carried out in a jiffy and didn’t yield any results (as expected!). Place: O2 Spa, Sadashiva Nagar,...More

2  Thank Nandish H S
Reviewed 10 June 2018

Had visited today for a Deep tissue massage, masseuse was very good. Had a terrible back and neck pain after massage pain reduced drastically. However, facial was disappointing not recommended. But defntly, recommend Deep tissue massage.

2  Thank PramodV134
Reviewed 29 April 2018

Visited O2 spa novotel branch in bangalore. Had booked a couple massage appointment.After reaching i was told that room was not available for couple massage and i could opt for single massage or contact customer care as they book the appointments.Multiple calls with customer care...More

4  Thank Parul S
Reviewed 4 March 2017

There is no hot water provided for the guests post massage. Massage was OK. When I complained at the reception they did not seem to bother about it much.More

13  Thank harish m
o2spasalon, Manager at O2 Spa, responded to this reviewResponded 8 March 2017

Hello Harish, We are really sorry for the inconvenience caused and we appreciate you for bringing this to our notice. Your feedback will help us in enhancing the quality of services. We will make sure that, you will have awesome quality of services. Thanks, Team...More

Reviewed 20 November 2016

The ladies who do the massages are excellent. However the receptionist staff were awful! The moment I came out from a deeply relaxing massage, they gave me a hard sell on their membership program which was so complicated and inappropriate as I'm only here another...More

16  Thank mangogirl19
Reviewed 21 September 2016 via mobile

I used 60 minutes spa services with offer price of Rs 1200 that I received on my e-Mail. It was an excellent service that I never received in any spa centres. Simply amazing thank you for prompt and reliable services.

3  Thank BangarR1
Reviewed 14 September 2016 via mobile

Very very rude reception girl, I was looking forward to get treatment once I faced her attitude I didn't even want enter room, she need well training as reception otherwise you guys will loose customer day by day,

13  Thank reapplest
Reviewed 13 September 2016

I visited O2 Spa on 12th Sept at Indiranagar branch (Bangalore). I had my worst Spa experience. I was surprised to receive such a sub standard experience from a big brand like O2. The Spa looks good from outside, but once you enter the Spa...More

8  Thank Camran654
Reviewed 24 March 2016

Why do people not invest in keeping the place neat and comfortable. There's a constant stench once in a way and everything including the walls and any flat surface is sticky with a lot of dirt that someone could really spend an entire week trying...More

3  Thank Ali10022
o2spasalon, Manager at O2 Spa, responded to this reviewResponded 5 April 2016

We're really sorry to hear that, you found our spa a uncleaned place. We appreciate you for bringing this to our notice. We'll take a proper action to keep the place and the ambiance at it best. Your feedback always helps us in enhancing the...More

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