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Albatros

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Av. Baltra | Charles Darwin, Puerto Ayora 200350, Ecuador
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Review Highlights
Best choice

We asked for dive trips in 3 different dive shops before we found Albatros. First impression was... read more

Reviewed 4 days ago
brittany600
,
Ostseebad Kuhlungsborn, Germany
via mobile
Very professional dive shop!!!

My friend and I booked 3 dive days and it was just amazing!!!! I'm very happy that we walked into... read more

Reviewed 4 days ago
Britta F
,
Coburg, Germany
via mobile
Read all 34 reviews
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We are based in the beautiful Puerto Ayora on Santa Cruz Island, Galapagos. We are among the most elite dive operations in the Galapagos and have been hosting land and marine tours since 1999. We pride ourselves on providing excellent customer service with a genuine Galapagos experience, keeping safety and value in mind. Come experience the terrestrial and underwater world of the Galapagos Island
  • Excellent89%
  • Very good2%
  • Average5%
  • Poor2%
  • Terrible2%
Travelers talk about
“spotted rays” (2 reviews)
“dive resort” (2 reviews)
Suggested Duration: More than 3 hours
LOCATION
Av. Baltra | Charles Darwin, Puerto Ayora 200350, Ecuador

Similar Things to Do in Puerto Ayora

Write a ReviewReviews (34)
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All reviews
"spotted rays"
in 2 reviews
"dive resort"
in 2 reviews
"galapagos sharks"
in 3 reviews
"dive guide"
in 2 reviews
"great diving"
in 2 reviews
"these guys"
in 3 reviews
"marine life"
in 2 reviews
"dive shop"
in 4 reviews
"gordon rocks"
in 4 reviews
"santa cruz"
in 4 reviews
"sea lions"
in 2 reviews
"natalia"
in 6 reviews
"edison"
in 5 reviews
"norte"
in 2 reviews
"seymour"
in 12 reviews
"hammerheads"
in 7 reviews
"gear"
in 4 reviews
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1 - 10 of 24 reviews

Reviewed 4 days ago via mobile

We asked for dive trips in 3 different dive shops before we found Albatros. First impression was quite good. The planned dive spots were the right ones for us. So we choose them. The boat was nice. Capitan Pablo and seaman Brian were very kind....More

Thank brittany600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Guest Relations Manager at Albatros, responded to this reviewResponded 3 days ago

Brittany, thank you for taking the time to leave us this review. We take pride providing excellent customer service that enables our guest to enjoy the uniqueness of the Galápagos Islands. Nothing better than some school hammerheads! Can’t wait to see you back next time!

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Reviewed 4 days ago via mobile

My friend and I booked 3 dive days and it was just amazing!!!! I'm very happy that we walked into this shop. When we signed up - it was already very professional. They checked our dive experience and certification level (I've seen already many other...More

Thank Britta F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Guest Relations Manager at Albatros, responded to this reviewResponded 3 days ago

Thank you for your review. We are always happy to have fellow dive professionals aboard and share some quality dives. We are happy to hear you enjoyed the, included, lunch and our professional service. Hope you enjoyed the rest of your stay on the islands...More

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Reviewed 3 weeks ago via mobile

Well we went diving one day with albatros. On the positive, the underwater life is amazing. On the negative, the staff forgot our fins and was far from apolegical about it. The dive master was taking picture with flash less than 10cm from the shark's...More

Thank Léonard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Guest Relations Manager at Albatros, responded to this reviewResponded 2 weeks ago

Thank you for your review. We are aware of the situation as your dive buddy posted a similar review the other day. Again, we do apologize for the fin inconvenience. Your concerns were brought directly to the owner and changes are being made. Thank you...More

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Reviewed 3 weeks ago via mobile

Here is our experience, will divide in sections as there is quite a lot to say: Diving: - Seymour and Daphne, 2 good spots in the area Dive masters: Rony and Patricio Customer service: - They don't care about you basically and don't really respect...More

Thank Agnes M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Guest Relations Manager at Albatros, responded to this reviewResponded 3 weeks ago

Agnes, Sorry to hear you had such an unacceptable experience. We take pride in not only our safety but our consciousness of the environment we work in and our top of the line equipment. Our boat is one of the biggest dive vessels on the...More

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Reviewed January 30, 2018

A great dive shop in Santa Cruz. The dive Guide was great and gave a lot of information and the package we got was well worth it. Equipment is well maintained and safe and good to wear. Unlike other experiences I have had other places.More

Thank Arne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Guest Relations Manager at Albatros, responded to this reviewResponded February 21, 2018

Thank you for your response. As you are aware, we take great pride in having the best gear on the island. Additionally, we competitively price our tours so that we can make this unique experience available to all. We appreciate your kind words and hope...More

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Reviewed January 24, 2018 via mobile

I just wanted to give a big thanks to the whole albatross dive resort team. I recently traveled with 12 guests to the Galapagos Islands and we dove with albatross dive center for five days straight. The crew was beyond helpful and passionate at what...More

Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Public Relations Manager at Albatros, responded to this reviewResponded January 25, 2018

Joe, thank you for your review. We are happy to hear you had such a great time in the Galapagos with your group. We pride ourselves on delivering genuine dive trips to the best locations in our top-of-the line dive boat. I want to thank...More

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Reviewed November 29, 2017 via mobile

My boyfriend and I did two different dives with Albatros. The first day we did two dives at Seymour and Mosquera and the other day two dives at Gordon Rocks. The whole experience felt very professional and we felt secure and informed at all times....More

Thank miaravn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Public Relations Manager at Albatros, responded to this reviewResponded December 2, 2017

Thank you for taking the time to leave us your kind words. We are happy you had such an amazing time diving with us and look forward go hosting your next dive adventure in the Galápagos!

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Reviewed October 25, 2017

I did 4 dives at Daphne, Seymour and Gordon Rocks and I highly recommend to go with these guys. The price is the same or cheaper than elsewhere, the gear is in very good condition and the staff is very helpful. Also the food was...More

Thank Gilles635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Guest Relations Manager at Albatros, responded to this reviewResponded October 26, 2017

Thank you for your review. We are happy to hear you had such an amazing time and we’re able to see all the unique animals you hoped to. We look forward to seeing you back in the Galapagos for your next dive holiday!!

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Reviewed September 30, 2017 via mobile

We had a great day of diving with Albatros (dive masters Leon and Edison) at Seymour and Mosquera. Well maintained equipment and comfortable boat. The dive masters had a proper focus on safety. Good lunch too. Only reason I'm giving 4/5 is that the start...More

Thank Matthijs N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Guest Relations Manager at Albatros, responded to this reviewResponded October 26, 2017

Thank you for your review. We are happy to hear that you had such amazing dives with our team. I appreciate your feedback regarding the operation feeling rushed and we will definitely be making sure this is not the feeling we are giving off in...More

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Reviewed September 27, 2017 via mobile

We enjoyed our dive a lot with Edison. He was always smiling and made an excellent briefing in the beginning. Albatros scuba dive has great equipment and we got two wetsuits and a hoody.More

Thank adrianaQ8179SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Guest Relations Manager at Albatros, responded to this reviewResponded October 26, 2017

Thank you for your review. We are happy you enjoyed your experience and were able to feel the love and passion we have for what we do. It is hard not to smile and be excited when your office is such a magical place! Additionally,...More

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