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So SPA

East Crescent Road | Sofitel Dubai The Palm Resort & Spa, The Palm Jumeirah, Dubai 55558, United Arab Emirates
+971 4 455 6677
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Review Highlights
Spa

I recently purchased a Groupon voucher based on availability as advised by hotel staff within the... read more

Reviewed 6 days ago
Sana F
via mobile
Polynesian Treat

I recently had a 1 hour massage at So Spa located at Sofitel The Palm. It was FANTASTIC - my... read more

Reviewed 2 weeks ago
Gelo79
,
Dubai, United Arab Emirates
via mobile
Read all 91 reviews
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Indulge in a luxury spa, with treatment rooms, therapeutic pools, a steam room, hammam and outdoor cabanas for massages.
  • Excellent74%
  • Very good13%
  • Average6%
  • Poor4%
  • Terrible3%
Travelers talk about
LOCATION
East Crescent Road | Sofitel Dubai The Palm Resort & Spa, The Palm Jumeirah, Dubai 55558, United Arab Emirates
CONTACT
Website
+971 4 455 6677
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Write a ReviewReviews (91)
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All reviews
"great massage"
in 4 reviews
"outdoor infinity pool"
in 3 reviews
"oriental massage"
in 3 reviews
"sofitel hotel"
in 3 reviews
"amazing facilities"
in 3 reviews
"relaxation area"
in 3 reviews
"spa attendant"
in 2 reviews
"hour massage"
in 2 reviews
"foot massage"
in 2 reviews
"an amazing experience"
in 2 reviews
"therapist"
in 18 reviews
"palm"
in 13 reviews
"abdul"
in 4 reviews
"luxury"
in 5 reviews
"equipment"
in 2 reviews
"session"
in 2 reviews
"fountain"
in 3 reviews
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1 - 10 of 84 reviews

Reviewed 6 days ago via mobile

I recently purchased a Groupon voucher based on availability as advised by hotel staff within the spa. I was asked to forward my voucher to confirm the booking. However, once I did this- hotel staff then said they were fully booked! I received no indication...More

Thank Sana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

I recently had a 1 hour massage at So Spa located at Sofitel The Palm. It was FANTASTIC - my preference is for a medium to hard pressure massage; the manageress recommended that I try a Polynesian massage which would suit my preference. I unfortunately...More

Thank Gelo79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faten T, Spa Guest Service Supervisor at So SPA, responded to this reviewResponded 1 week ago

Dear Gelo79, Thank you for posting your review ! We are pleased to have you as our guests at So Spa and it is nice to note that you had an enjoyable time with us. Your feedback is very much appreciated and we hope to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 May 2018 via mobile

Perfect service in the spa.So helpful and friendly staff everywhere.Big well done and thanks a lot for Mr Abdul who was doing for me scrub under rain. So professional and knowledgeableMore

Thank Антон В
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faten T, Spa Guest Service Supervisor at So SPA, responded to this reviewResponded 1 week ago

Dear Mr.Ahtoh , Thank you for posting your review ! We are pleased to have you as our guests at So Spa and it is nice to note that you had an enjoyable time with us. Your feedback is very much appreciated and we hope...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 26 April 2018 via mobile

Had a fantastic day at the SoSpa facilities and a great treatment with Abdel who was friendly and excellent at his job. Throughly recommend!More

Thank Garry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faten T, Spa Guest Service Supervisor at So SPA, responded to this reviewResponded 26 April 2018

Dear Garry M, Thank you so much for sending us your fantastic feedback via our Tripadvisor page. We are so delighted that you have enjoyed your spa experience with us and particularly the massage with Abdel. Our team are our real pride and joy so...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 April 2018 via mobile

Very nice spa - booked the appointment thru Groupon, and added a massage on arrival. Abdel from the staff is amazing!! He did both hammam and massage. Could have stayed all day! It was 2 hours in Heaven. Do it, just do it.More

Thank Torbenxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faten T, Spa Guest Service Supervisor at So SPA, responded to this reviewResponded 26 April 2018

Dear Torben, Thank you for posting your review ! We are pleased to have you as our guests at So Spa and it is nice to note that you had an enjoyable time with us. Your feedback is very much appreciated and we hope to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 April 2018

On the day we visited there was a problem with the pool within The Spa, so our treatments were carried out in another property on the complex. The therapists were nice, but didn’t explain our treatments and there was no relaxation area after our treatments....More

Thank vacationgirl58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 April 2018 via mobile

I booked a 50min treatment for my wife and a 30min one for myself, and it was a great experience. I arrived a bit late and the person at the reception managed to find me another timeslot to fully enjoy the experience, while my wife...More

Thank Faicel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faten T, Guest Relations Manager at So SPA, responded to this reviewResponded 9 April 2018

Dear Faicel B, Thank you so much for sending us your fantastic feedback via our Tripadvisor page. We are so delighted that you have enjoyed your spa experience with us and particularly the massage with Abdel. Our team are our real pride and joy so...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 March 2018 via mobile

I really enjoyed my visit to So Spa. From the reception moment until the end. My therapist Biron was very caring all the time and made my stay relaxing and smooth. The massage was outstanding too! As a constructive feedback, would be great if you...More

Thank filicordoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faten T, Guest Relations Manager at So SPA, responded to this reviewResponded 26 March 2018

Dear Filicordoba, Thank you so much for your review and taking the time to write on our Tripadvisor page. We are so delighted that you have enjoyed your spa experience with us and particularly the massage with Biran. Our team are our real pride and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 February 2018 via mobile

One of the best Spa I ever visited, I went few months back with my parents on visit. The staff was very welcoming and smiley. My parents are coming again this year and we are looking forward to come back for a great massage. Very...More

1  Thank imma8715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie D, Manager at So SPA, responded to this reviewResponded 28 February 2018

Dear Imma8715, Thank you for posting your review. We are pleased to have you as our guests at So Spa and it is nice to note that you had an enjoyable time with us. Your feedback is very much appreciated and we hope to see...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 February 2018 via mobile

My colleagues gifted me a voucher to spend the day at the spa as a farewell gift. I can't thank them enough for this. It was a day well spent at SoSpa. The staff were extremely sweet and very helpful. Hospitality at it's best. And...More

Thank Hadeel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie D, Manager at So SPA, responded to this reviewResponded 8 February 2018

Dear Hadeel M, Thank you so much for your review and taking the time to write on our Tripadvisor page. We're delighted that you enjoyed your spa experience with us. We will continue to strive to make our guests' spa experience the best it can...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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