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The beauty and luxury of this hotel Great staff We went late in the day so we miss the great views It has been on my bucket list for 20 years!
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Date of experience: January 2021
Helpful
The hotel has an exclusive 'wow' factor, which is provided by security before the drive up, you can't enter the hotel unless you are a patron or have a reservation. We stayed for afternoon tea, which was a let down. In summary, after 20 years working in travel / Hotels I wanted to know what a '7' star experience was like. turns out this was below a 5 star in experience, apart from the decor. Pros : Quality of food was great. sandwiches were excellently served, fresh ingredients along with v good presentation Staff were attentive, but not too imposing ambience was very relaxing with piano / supported by singer Cons : Tea was surved lukewarm Pro-active service makes 7 star? I am english, surely they know that english take tea with milk. turns out they didn't, and tea went cold again 3rd course was a sorbet which was quite impalatable for both of us. cost is approx $150 per person - for the experience was overpriced All in all, it was a let down. Maybe in 2010 it was different when it opened, but without a time machine I can't tell..…
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Date of experience: January 2021
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We booked the first row sun lounger and SAL reservation as a day visit. This was a fantastic idea. The setting is very luxurious with lots of space for everyone to be spread out. It really has that 'oh wow' factor. It's an absolutely beautiful setting, with excellent drinks, food and service. There is also a fantastic lounge area to shower and rent lockers. We were thoroughly impressed. Highly recommend.…
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Date of experience: November 2020
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for a nice photos ; you have to be a bit far from the burj al arab ; to come in you have to reserve in one of the high level & prices retaurants ; or as a guest in this 7 stars hotel ;
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Date of experience: December 2020
1 Helpful vote
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Sal again was so tasty and chic! I love that it's so quiet and peaceful, no loud music. Greats service, amazing oysters and salt crusted fish! Always a pleasure to be there
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Date of experience: January 2021
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