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Heavenly Spa by Westin Dubai, Al Habtoor City

Sheikh Zayed Road | Al Habtoor City, Dubai, United Arab Emirates
+971 4 437 3300
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Poor Customer Service & Telephone Etiquette !

I was calling the spa at 8pm today. A lady pick up the phone ( i believe shes indian/arabic not... read more

Reviewed 2 weeks ago
tinstan
,
Dubai, United Arab Emirates
via mobile
Amazing experience

I went with some girls friends for a ladies night and it was an amazing experience! The mix... read more

Reviewed March 29, 2018
Marika M
via mobile
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Heavenly Spa by Westin at Al Habtoor City rivals the largest spas in Dubai, offers a range of renewal experiences within 20 treatment rooms across separate male and female areas. Spanning 4,000 sqm, Heavenly Spa by Westin features relaxation facilities, sauna, steam, dedicated couples section, duo hammam room, a generous wet area with two hot tubs, two sensory showers, and heated loungers.
  • Excellent60%
  • Very good20%
  • Average0%
  • Poor0%
  • Terrible20%
Aug 9, 2017
“60 minutes of Heaven”
2 weeks ago
“Poor Customer Service & Telephone Etiquette !”
Closed Now
Hours
Hours Today: 9:00 AM - 9:00 PM
Suggested Duration: 2-3 hours
LOCATION
Sheikh Zayed Road | Al Habtoor City, Dubai, United Arab Emirates
CONTACT
Website
+971 4 437 3300
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Reviewed 2 weeks ago via mobile

I was calling the spa at 8pm today. A lady pick up the phone ( i believe shes indian/arabic not sure) & i was asking her the promotion for the treatments they are offering & suddenly shes saying “I will call back Sir”. After an...More

Thank tinstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 March 2018 via mobile

I went with some girls friends for a ladies night and it was an amazing experience! The mix between the treatments and the drinks was very nice and different.

Thank Marika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiara P, Manager at Heavenly Spa by Westin Dubai, Al Habtoor City, responded to this reviewResponded 31 March 2018

Dear Marika, It is great to know that you enjoy our Ladies Night! Thank you for your full star rating and we all look forward to welcoming you back in the future. Regards Chiara Paolillo Spa manager

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Reviewed 22 December 2017 via mobile

We went to heavenly spa at al Habtoor City to try the new massage with peppermint and with a hot chocolate to end the treatment. I always wanted to try Triwi as I have known her for more than 1 year. Was not disappointed at...More

Thank StephanToussaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiara P, Manager at Heavenly Spa by Westin Dubai, Al Habtoor City, responded to this reviewResponded 26 March 2018

Dear Stephan, We are delighted for your rewarding feedback and it is great to know that you enjoyed our peppermint treatment! Thank you for also highlighting Triwi. We look forward to your next vist. Regards

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Reviewed 10 August 2017

One of my good friends and I booked the couples room for a full body massage. I will vouch that it was 60 minutes of heaven. The couples room is beautiful and bright with a view of the Dubai Canal. Additionally, our therapists were super...More

Thank Stephanie v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiara P, Manager at Heavenly Spa by Westin Dubai, Al Habtoor City, responded to this reviewResponded 27 March 2018

Dear Svanromondt, We appreciate your beautiful review. Thank you for highlighting the couples room and their unique view. We look forward to welcoming you back to the "Heaven"'. Regards Chiara Paolillo Spa Manager

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Reviewed 12 April 2017

I recently bought a membership which provides me access to the Westin hotel, Al Habtoor City health club. As a new property which had opened few months ago everything is brand new and clean. The staff are polite and professional and always smile. I enjoy...More

Thank Galina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiara P, Manager at Heavenly Spa by Westin Dubai, Al Habtoor City, responded to this reviewResponded 27 March 2018

Dear Galina, It is great that you took the time to speak so highly of our Westin Workout and of our Heavenly Spa facilities. Your feedback about your treatment experience makes us truly proud. Thank you for recommending the Heavenly Spa Al Habtoor City and...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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