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I came here to spend 2 nights for my anniversary without the kids and the front manager named mohamed serry was totally unprofessional and impolite that he ruined my mood completely. He was not helpful at all which is something that shocked me in a five star hotel in DUBAI. The call center did not assisst in any way. Horrible horrible although i booked a club room which has extra cost to be able to check in at any time but still spent 1 whole hour trying to make him understand!!!!…
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Date of experience: January 2021
Helpful
My job as a fashion stylist requires me to visit most malls wherever i go. But this place is just really massive that i got lost inside. Their fountain show is the most special for me.
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Date of experience: February 2020
Helpful
It is great to visit the Dubai Mall but this is too big and you spend too much time to try to find the store you are looking for.
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Date of experience: January 2021
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This mall has it all. Its huge with an array of stores from basic to designer. Wear comfortable shoes as you will walk a-lot. If you don’t feel like walking there are little taxis within the mall. There are amazing brands, food and off course entertainment.
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Date of experience: January 2021
Helpful
Certainly one of the most impressive shopping malls we have ever visited. It has everything, including lots of over shops, but if you come here then you gotta accept that.
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Date of experience: January 2021
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