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Review Highlights
MUST- great desert safari, prompt pick up but poor communication

Booked 2 people for the desert safari off groupon. Called up to book on, sent email with... read more

Reviewed 4 weeks ago
Lo2enger
,
Liverpool, United Kingdom
prompt departure from collection pt,great driver... amazing experience at a very cheap price....

was picked up promptly at pickup pts. The driver was great. Enjoyed the sunset , the dinner, the... read more

Reviewed April 29, 2018
jojie626
,
Dubai, United Arab Emirates
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  • Excellent16%
  • Very good16%
  • Average8%
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4 weeks ago
“MUST- great desert safari, prompt pick up but poor communication”
Apr 29, 2018
“prompt departure from collection pt,great driver... amazing experience at a very cheap price....”
LOCATION
Dubai, United Arab Emirates
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1 - 10 of 23 reviews

Reviewed 4 weeks ago

Booked 2 people for the desert safari off groupon. Called up to book on, sent email with confirmation and on the day confirmation of pick up time. Poor communication re not telling us what car/bus to look our for no details so stood outside Lulu's...More

1  Thank Lo2enger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 April 2018

was picked up promptly at pickup pts. The driver was great. Enjoyed the sunset , the dinner, the camel ride, the henna, the food. Its an experience youll never forget.... All the tours meet up in this one big camp..Diffirent tour agencies charged different amt....More

Thank jojie626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 March 2018

6 of us traveled to Dubai for my sisters 40th birthday from the UK. We purchased a groupon voucher for the gateway tours Desert Safari and I booked everything via email because of the time difference a few weeks in advance with no problems at...More

1  Thank Mitra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 19 February 2018

It was a horrible experience with Gateaway tours and I would not recommend it to anyone. The pick up bus dropped us near the desert and we had to wait for 1 hour for our 4x4 vehicle for Dune bashing. Worse part is they let...More

Thank Amitha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 February 2018 via mobile

I would like to raise a complain about the tour which purchased from Groupon for 5 ppl. No. 1 - the coordination for the pick up was so unorganized. When the driver told us to come to spinneys he kept changing the pick up point....More

Thank Sarika T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 January 2018

We purchased our desert safari tour via Groupon without checking the reviews here first. Wrong move. First off, they were 25 mins late at our pickup point in Diera City Center. It turns out they were in the parking lot (we were at the main...More

Thank Adrian Mack D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 January 2018

Despite the negative reviews by some people here, our family (4 adults) thoroughly enjoyed our desert safari experience with Gateway Tours. When we booked online, we received prompt replies by email. And the day before the tour, we received the exact time of pickup and...More

Thank Paulyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 January 2018 via mobile

We booked the desert safari through Groupon Dubai. easy to redeem voucher and good communication via email from company. Arrived at pick up point, but very disorganised. Found the bus ourselves and eventually got taken to the desert. Once we arrived we were again not...More

Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 December 2017 via mobile

Great experience with trained drivers on the desert!! We had a good experience from the pick up until drop off of our 6 hour tour. People who take you for this wonderful experience are really good at this and gateway tours were amazing. The music...More

Thank 976barathk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 November 2017 via mobile

Very disappointed with service, or better say - no service at all. I have contacted the company multiple times to arrange booking; however the company did not reply to all emails. When finally the date of tour was arranged, the company stated that the pick...More

1  Thank sonya2017f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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