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Just as one person already wrote - they dont organise the tour and it is a matter of luck (or no luck) if you get in an excursion, even though you have already paid. I did not get the place although I have been there...More
lviv_infocenter, Управляющий at Andreolli-tour, responded to this reviewResponded 23 August 2017
Thank you for your feedback. We apologise for inconveniences. We would like to improve our tourism service. Please, clarify the date and tour you have visited. We are waiting for your reply. Our email: email@example.com