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Martsam Tour & Travel Birdwatching Day Tours
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Certificate of Excellence
Traveler Overview
  • Excellent96%
  • Very good2%
  • Average0%
  • Poor1%
  • Terrible1%
Travelers talk about
“mayan sites”(7 reviews)
“central america”(12 reviews)
“de leon”(3 reviews)
About
With 22 successful years in the travel industry, Martsam Travel is a 100 % Guatemalan Tailor Made Tour Operator and Destination Management Company (DMC), that it’s distinguished for its professionalism, commitment, flexibility, authenticity and...more
Contact
San Pedro El Alto, Antigua 03001, Guatemala
Website
+502 7832 2742
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Reviews (123)
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All reviews mayan sites central america de leon lake atitlan resplendent quetzal pygmy owl hummingbird feeders the entire trip bird watching arranged everything every step of the way guatemala city surrounding towns great trip amazing adventure visited guatemala his brother
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1 - 10 of 107 reviews
Reviewed 1 week ago

Overall it was an amazing experience to coordinate with Martsam Travel my trip to Guatemala, the customer service is just excellent and the iteneray was what I was looking for, I trully recommend Martsam as an excellent option to plan your trip.

Thank julypoga19
Reviewed 2 weeks ago

I will not repeat all that was said by others. I will be short and clear - if you are looking for a custom private tour Martsam should be high on your list. Everything was planned and executed flawlessly and we returned home full of...More

1  Thank Dandor
Reviewed 10 September 2018

The entire trip to Belize and Guatemala was well planned and the guides were excellent. Every guide was prompt and had a passion to share their knowledge about the area. Jason was enthusiastic to share knowledge about the flora and fauna, history about the Mayan...More

Thank james w
Lily Martinez M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded 5 weeks ago

Dear James, I appreciate you took the upload your amazing feedback, and mainly that you really enjoyed your trip from start to end. My greetings to your family and hoping to hear from you in the future for your next adventure! Kind regards Mary Vasquez

Reviewed 9 September 2018

What a disappointment! I have read in one of the well known guide books that this travel agent is good. Ok, so I went to their office and booked a transfer from Flores to Tikal for the next day. Upon booking, I got a receipt...More

Thank Kevin S
Lily Martinez M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded 12 September 2018

Dear Kevin, On behalf of Martsam Travel, we offer you sincerely apologize for this inconvenience; our goal is to provide the best service as possible, that’s the reason we sale and operate only private tours and services that are under our control, and we don’t...More

Reviewed 16 August 2018

We just got back from a Martsam tour to Antigua, Atitlan, Chichicastenango & Tikal. The final day, we spent in Guatemala City which was part of our package but did not have a tour (it was a free day). Our tour guide for Antigua, Atitlan,...More

Thank Nire I
Lily Martinez M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded 5 weeks ago

Dear Yosu, Greetings, thank you very much for the detailed information of your trip, we appreciate your honest feedback. Was great working with you and have had the chance to show you our beautiful country. Until the next one. Kind regards, Mary

Reviewed 15 August 2018

We contacted Martsam Tours to book a trip from Antigua to Tikal. I am a mom traveling with my seventeen year old daughter, so we really wanted to feel safe in Guatemala. Mary was wonderful - answering all of my emails and setting up our...More

Thank RoamingGnomes
Lily Martinez M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded 5 weeks ago

Dear Debbie, Thank you for such wonderful feedback, I am glad you had a blast in Tikal and have good memories. Until the next time. All the best, Mary

Reviewed 31 July 2018

這個國家的自然資源非常豐富又完全沒有遭受破壞, 保育良好,可以拍攝到許多的珍奇鳥類.另外馬雅的文化也是独一無二的, 規模很大, 狀况保存得很好, 讓我恍如處身於當代. 人民很友善吃住有著西班牙的影响, 也有些墨西哥的混和風味. 特殊鳥類有: Eugenes, Blue-tailed hummingbird, Emerald Toucanet, White-eared hummingbird, Blue-throated Motmot, White-belled chachalacs, Bushy-crested Jay, Pink-headed Warbler, Long-tailed Manakin, Ocellated Turkey, Montezums Oropendola, Keel-billed Toucan.

Thank suntom2018
Reviewed 15 July 2018

Wonderful service in Guatemala!!! Martsam Tours staff was professional, diligent and made us feel at home from the moment Aaron picked us up at the airport. Aaron drove us to our hotel in Antigua and made sure we were checked in and helped us make...More

Thank terrysaff
Lileana M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded 25 July 2018

Dear Terry Thank you for sharing your great experience with our staff during your visit in Guatemala, we are pleased that you and your mother have had all that you dreamed and more, and despite the health issues you enjoyed all the activities and experienced...More

Reviewed 7 July 2018

I researched Marstam before hiring them to organize our 3-day trek to the jungle to visit three Mayan sites: Yaxha, Nakum, and Tikal. I like to support local businesses and Martsam is a Guatemalan owned business that has rave reviews on Tripadvisor and many travel...More

Thank hghilzai
Lileana M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded 12 July 2018

The present clarification has only and exclusively as a purpose to record the two versions of the facts that are reported in the comment above, that Ms. Humaira Ghilzai and the version of the community operators, and fragments that we want to disprove with evidence...More

Reviewed 17 June 2018

Martsam Tours organised the bird guides for our trip to Guatemala in March and we were extremely pleased with all of them. We birded around Lake Atitlan area with the brothers Aaron and Lester de Leon Lux who were exceptional and probably the best guides...More

Thank Zoe L
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