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Cocos Keeling Islands Visitor Centre

Closed Now: 8:00 AM - 3:00 PM
Open today: 8:00 AM - 3:00 PM
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Review Highlights
Excellent service

I stopped in here today to gather information on things to see whilst visiting Cocos Keelings... read more

Reviewed 15 August 2018
KylieIsTravelling
,
Perth, Australia
via mobile
Friendly Service and Great Gifts

A must do on your departure from the Coco's islands Grab some beautiful keepsakes from one of... read more

Reviewed 23 April 2018
kellye1781
,
Darwin, Australia
Read all 34 reviews
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Traveler Overview
  • Excellent60%
  • Very good38%
  • Average2%
  • Poor0%
  • Terrible0%
Travelers talk about
“home island”(6 reviews)
“information”(10 reviews)
“booking”(5 reviews)
About
The friendly staff at the Cocos Keeling Islands Visitor Centre are locals and have the most up to date and comprehensive information about what to do on Cocos. We offer a FREE booking service in the Visitor Centre and online, 24 hours a day. Come in...more
Closed Now
Hours Today: 8:00 AM - 3:00 PM
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Contact
Sydney Highway, West Island, 6799
Website
+61 8 9162 6790
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Reviews (34)
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1 - 10 of 32 reviews
Reviewed 15 August 2018 via mobile

I stopped in here today to gather information on things to see whilst visiting Cocos Keelings Islands, and I’ve dealt with the centre staff over the past few months to book accommodation and tours. Staff service has always been excellent, very helpful and pleasant. These...More

Thank KylieIsTravelling
Reviewed 23 April 2018

A must do on your departure from the Coco's islands Grab some beautiful keepsakes from one of life's truly must do experiences.

Thank kellye1781
Reviewed 8 February 2018

Family and business trip. Checked out the local swimming places, bought a few items , took a trip to Home Island. Great !

Thank Peter S
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 12 March 2018

Thanks for your review! We are thrilled that you enjoyed your time on Island and got so sample some of our amazing swimming places!

Reviewed 19 November 2017

Very helpful and friendly staff - I needed to hire snorkels and fins and this was the place. Nice gift selection.

Thank Kaylene B
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 12 March 2018

Thanks! We hope you enjoyed your snorkelling!

Reviewed 25 September 2017 via mobile

Essential for the information on the islands and to sign up to the extremely expensive internet system. The staff are helpful and courteous and good at arranging tours.

Thank John G
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 12 March 2018

Thanks for your review! We are thrilled that you enjoyed your time and our fantastic staff we able to assist! Internet can be expensive ... we are a long way from anywhere!

Reviewed 8 September 2017 via mobile

The people who work here are very friendly and helpful. We even got lots of advice before we arrived which really helped our stay. Thanks so much. Keep smiling.

Thank Wendy W
CocosKeelingIslands, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 14 September 2017

Thanks for your lovely review! Our team are dedicated and passionate professionals who strive to ensure our islands visitors have the most amazing time that they can! We are so thrilled that you found our services beneficial.

Reviewed 24 June 2017 via mobile

More than just a tourist information centre this also plays a community role with a small business centre as well as the expected information and booking facilities. There is a monthly news letter that highlights special events in addition to the excellent national park leaflets...More

Thank MFW53
CocosKeelingIslands, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 14 September 2017

Many thanks for your lovely review! We are currently looking at options to extend our opening hours to facilitate the plane arrivals and will hopefully make some positive changes in this area soon.

Reviewed 6 February 2017

Stephanie and her staff were very accommodating and gave us excellent advice about the various attractions and facilities on Cocos Keeling. Nothing was too much trouble and my impression is that there is great communication and coordination between the Visitor Centre and the various operators.

Thank Philiptubb
CocosKeelingIslands, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 14 September 2017

Thanks for your lovely review. We strive to do our best and communication with our operators is integral to our success. We are thrilled you found our services excellent. Thank you!

Reviewed 20 December 2016

Cocos Visitors' Centre is the first stop for visitors coming to stay on Cocos Island. At the Centre you can find out; What is on, Where you can go, book a tour or a car and buy souveniers to take home with you as well...More

Thank avril213
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 22 December 2016

Thank you so much for your lovely comment. Everything you need to know sums our centre and our staff up perfectly! Your one stop tourism centre!

Reviewed 27 August 2016

lovely clean and inviting shop. very helpful staff who are great at steering you through the process of finding and booking the activities and hire vehicles. also a great source of information, gifts and communications gear..

Thank Adelaide K
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 29 August 2016

Thank you for your lovely words! Our staff are passionate about assisting visitors to our lovely islands! We hope you thoroughly enjoyed your time with us and hope to see you again!

View more reviews
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Questions & Answers
Ask a question
Regent P
13 March 2018|
AnswerShow all 2 answers
Response from CKI_Visitor_Centre | Property representative |
Hello, yes our islands has various accomodation options on it. You can head to our website and it will give you all the information you need! Just google Cocos Keeling Islands and it will come up!
1
Vote
Simon M
24 July 2017|
Answer
Response from CKI_Visitor_Centre | Property representative |
Hi Simon, thanks for your question. We now have the National Broadband Network connected to our islands and as such have high speed internet available. Your standard mainland phone will not work on Cocos, however a local... More
0
Votes
needsun255344
17 February 2015|
AnswerShow all 2 answers
Response from CKI_Visitor_Centre | Property representative |
Hello. You are correct in your assumptions. Perth is currently the only airport that you can fly from to reach the Cocos Keeling Islands. Virgin Australia are now the flight provider. It is classed as an international... More
0
Votes