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Insider City Tours & Excursions

Zelenih Beretki 30, Sarajevo 71000, Bosnia and Herzegovina
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When we first started providing guiding services in Sarajevo in 2000, there were just a few of us. We were full of enthusiasm, creative ideas and ready to work hard, apply effort and learn. With the passage of time some of us went on different paths, finding different business spheres, but those who stayed, they stayed completely the same - creative, professional and dedicated to something they like. Actually, today we are 15 years older and during the time, we hope that we have gained more experience and become smarter which is not insignificant. All of these years brought us a lot of friendships, business contacts, meeting with many important people and delegations. We can proudly say that any important event in Sarajevo during the last decade wasn't without us. We just want it to be the same. We want our guests to become and remain our friends, to visit us again, and once they leave our city or country they should take away with themselves only positive memories. The mission of Insider is satisfied guest and visitor and in order to fulfill this we will give our best to meet the expectations and even more of any guest who decides to give us their time. We guarantee that with the Insiders you will always get more than you'd expect.
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“tunnel tour” (154 reviews)
“free tour” (53 reviews)
Closed Now
Hours
Hours Today: 9:00 AM - 7:00 PM
Suggested Duration: 2-3 hours
LOCATION
Zelenih Beretki 30, Sarajevo 71000, Bosnia and Herzegovina
Ways to Experience Insider City Tours & Excursions
from US$35.70
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from US$32.20
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Write a ReviewReviews (855)
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All reviews
"times of misfortune tour"
in 81 reviews
"tunnel tour"
in 154 reviews
"free tour"
in 53 reviews
"police officer"
in 12 reviews
"great tour"
in 48 reviews
"perfect english"
in 9 reviews
"personal experience"
in 18 reviews
"an excellent guide"
in 14 reviews
"first hand"
in 18 reviews
"hour tour"
in 15 reviews
"historical facts"
in 7 reviews
"sniper alley"
in 11 reviews
"great insight"
in 8 reviews
"answered all our questions"
in 7 reviews
"private tour"
in 13 reviews
"recent history"
in 16 reviews
"two hours"
in 8 reviews
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1 - 10 of 693 reviews

Reviewed yesterday

well organized and informed tour. Welcoming staff and their passion for the city. it was a great start to explore Sarajevo

Review collected in partnership with this attraction
Thank Walid_Alnabulsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile

I did the free walking tour with Jenny as my guide. Not only was she incredibly knowledgeable about Sarajevo and its history, but she was incredibly outgoing and encouraging when it came to answering questions. Her aim of making the tour as personal and engaging...More

Thank Asmir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago

The tour with Jenny was perfect, she knew answer on every question we asked, and we learned a lot. Thanks to her, we understand Islam in Sarajevo.

Thank HanaBor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 1 week ago via mobile

I had an amazing time during the free walking tour. Quite a big group, but easy to follow everything Irfan told us. He told with a lot of passion about his city. Great tour!More

Thank nickvangaans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 6 days ago

Dear, Greetings from the European Jerusalem! Your review and nice words means a lot to our agency and specially to our tourguide Irfan! Thank you for these words of support and we sincerely hope you will come back to our beautiful city and country :)...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 6 days ago

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

We loved the Tunnel Tour - it was gritty and informative, the details expertly relayed to us by Nermin (I'm sorry if got that wrong!), who lived through the siege. We would like to thank him for his time, passion and knowledge, as we came...More

Review collected in partnership with this attraction
Thank EvaSUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear Eva, Greetings from European Jerusalem! Thank you for your kind review. The purpose of our job (speacially when we talk about the war in the 90's) is to bring it closer to the people in order for them to acknowledge what happened and to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

This is a wonderful tour about islam in this region. Our friendly and knowledgeable guide Jenny took us to the Gazi Husrev-Beg mosque and the museum/school across from it. She encouraged us to ask questions which made for a nice mix of personal, conversational elements...More

Thank lucysimic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear, Greetings from Sarajevo Insider! Thank you for your kind feedback. We will pass your words to our guide Jenny, and we're sure it will mean a lot to her. If you come back to Sarajevo ever again, feel free to drop by our office...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

(I had a problem with the company at the beginning, but the issue was soon solved immediately. Which is a good sign of great customer service!) Well where do I begin? I was being guided by Irfan Kulović, who for a man of his age,...More

Thank Billy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear Billy, Above all, we are (again) very sorry for the inconvenience. With a kind person such as yourself it is very easy to solve any misunderstanding! Thank you for understanding, and thank you for this beautiful review! We will pass your words to our...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 2 weeks ago

More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We did a great tour with Jenny yesterday, great introduction to Sarajevo with a friendly and helpful guide :)More

Thank Em H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear, Thank you for joining one of our tours and for your review! We will pass your words to our guide Jenny and we're sure it will give her the motivation to continue her job! Help us spread the word and recommend us to your...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & Answers
Dimitrz
2 May 2018|
AnswerShow all 2 answers
Response from Tomaso F | Reviewed this property |
‘Between 5 and 10 it’s ok
1
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Hannonpe
17 December 2014|
AnswerShow all 4 answers
Response from planetgirl711 | Reviewed this property |
Right across the street a few paces down from the corner where the assassination took place is a great tour agency - Insider tours .... get a private guide . Their guide are amazing. Mine was Adnan and he brought such... More
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