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GalapagosIslands.com

#36 of 140 Tours in Quito
Features Animals
265 Foch St. and 6 de Diciembre A.v, 3rd Floor, Sonelsa Tower., Quito 170143, Ecuador
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Review Highlights
Wonderful Trip to the Galapagos

We had a wonderful, absolutely amazing trip to the Galapagos. The Galápagos Islands allows you to... read more

Reviewed February 8, 2018
mrfoxycat
,
Los Angeles, California
Great experience

We visited Peru and Ecuador in January 2018, and must have spent at least 6 months planning the... read more

Reviewed February 6, 2018
Aditya N
via mobile
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  • Excellent88%
  • Very good8%
  • Average4%
  • Poor0%
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Hours Today: 9:00 AM - 6:00 PM
LOCATION
265 Foch St. and 6 de Diciembre A.v, 3rd Floor, Sonelsa Tower., Quito 170143, Ecuador
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1 - 10 of 23 reviews

Reviewed February 8, 2018

We had a wonderful, absolutely amazing trip to the Galapagos. The Galápagos Islands allows you to see nature up close and personal, in the raw. You must visit with a park recognized guide. Our visits were by zodiac from a larger ship. Landings were either...More

1  Thank mrfoxycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded February 9, 2018

Hi Mrfoxycat It's wonderful to hear that you had a great Galapagos experience. The Galapagos Islands is indeed a magnificent place for wildlife and an exceptional place for spending your holidays. As you say "The Galapagos are definitely amazing and wonderul to see". Best regards...More

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Reviewed February 6, 2018 via mobile

We visited Peru and Ecuador in January 2018, and must have spent at least 6 months planning the trip. It's not very easy to travel to these countries from India so we were determined to cover as much as possible in our 2 week holiday....More

Thank Aditya N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded February 6, 2018

Dear Aditya N We are really pleased to hear about your Galapagos, Ecuador & Peru experience, and overall about the service provided by Diana. One of the main features of our company is the quality of service and professionalism of our staff. When you decide...More

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Reviewed January 7, 2018 via mobile

I opted for the 8 day cruise and it was perfect. The guides were amazing. Their knowledge of history, the animals and fauna as incredible. The staff on the boat were impeccable. Our rooms were always clean, the food was fantastic. Every moment was a...More

Thank Gail S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded January 8, 2018

Hi Gail Many thanks for your review. I'm really glad to know that you had a wonderful time in the Galapagos Islands and aboard the Galaven Yacht. I'm sure that you will agree that the Enchanted Islands are a once ins a lifetime vacation. Cheers...More

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Reviewed January 5, 2018

GalapagosIslands.com (The Galapagos Travel Center) planned our land based tour of the Galapagos Islands perfectly. I traveled to the Galapagos with my three children (two young adults and one teen) in December of 2017. Our planner, Veronica, ensured that we had a diverse set of...More

Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded January 8, 2018

Hi Mark Thanks for your review. I'm really glad that you enjoyed your Galapagos vacation along with your three kids. Thank you for recommending GalapagosIslands.com to plan a Galapagos tour, is our guarantee to always provide the best services and promotions for our guests. Cheers...More

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Reviewed December 29, 2017

We have booked a 8 day cruise on Alya, the new catamaran advertised as a luxury ship on Galapagos. The boat met our expectations and we were satisfied with the hotel accommodations prior the trip, ground transportation, Alya's crew attention and very knowledgeable, friendly guide,...More

4  Thank twzerda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded January 2, 2018

Dear twzerda On behalf of GalapagosIslands.com I would like to apologize for the inconvenience. We will make sure that your comment helps us improve in every way we can. Best regards; Galapagos Travel Center

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Reviewed December 29, 2017

This was my second trip to the Galapagos onboard a live-aboard and this company did it right! The entire staff from the lady who cleaned the rooms to the captain, everybody was dedicated to making our time a truly wonderful time. The guides were great,...More

1  Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded January 2, 2018

Dear Wendy We are really glad you enjoyed your vacation in the Galapagos Islands. Doubtlessly the service and staff aboard the Galaven are outstanding. Best regards Galapagos Travel Center

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Reviewed December 24, 2017 via mobile

We had contact with Paola who was our trip organizer and everything worked out very well. We found an offer for 8d7n on board TipTop III for 2300usd which seemed affordable since ordinary price was 4000usd. Not included was the rent of wetsuits (it is...More

Thank anfe30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded December 26, 2017

Thanks for your review. It's great to know that with our help you were able to have a great Galapagos experience. As you mention, the Galapagos Islands are one of the best places on Earth to visit nature and wildlife. Best regards Galapagos Travel Center

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Reviewed December 24, 2017

We booked a 7-day 'liveabord' trip around the western islands of Galapagos, on board the yacht EDEN, through the Galapagos Travel Centre (galapagosislands.com). Karolina Lema really friendly, helpful and professional in helping us arrange exactly the trip we wanted, and the service we got from...More

1  Thank MSStrome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded December 26, 2017

Many thanks for your review and for recommending GalapagosIslands.com for arranging Galapagos tours. We are really glad you enjoyed your stay while in the Galapagos Islands. Greetings Galapagos Travel Center

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Reviewed December 1, 2017 via mobile

We recently spent 5 nights on the Ocean Spray touring the Galápagos Islands. It was the most amazing experience and was definitely the highlight of our holiday to Ecuador and the Galápagos. The maximum number of passengers is 16 so you get fantastic service throughout...More

Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded December 8, 2017

Thanks for your review. At Galapagos Travel Center we always work with the best boats in order to provide our customers with the quality service and comfort that you deserve. I'm glad you enjoyed snorkeling and hiking observing the unique wildlife of the Galapagos Islands....More

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Reviewed November 25, 2017

Ms. Chafla at Galapagos Travel Center did a great job planning our 8 day Galapagos boat trip and making the travel arrangements for us to and from Quito. We stayed at the Quito JW Marriott for 4 nights and toured the Galapagos Islands on the...More

1  Thank CaliTexAquaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTC_Support, Community Manager at GalapagosIslands.com, responded to this reviewResponded November 27, 2017

Is really wonderful to know that you liked your Ecuador and Galapagos experience. We are thrilled every time we get a review like your, it truly helps us and encourage us to improve and keep up with the work we are doing. Best regards Galapagos...More

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Questions & Answers
lh_1996
Thank twzerda for the review. It is extremely helpful! I hope emails can be replied promptly too. I did receive those absolutely necessary replies. However, some of my inquiries were ignored. I understand that I like to plan the worst case too much. Still, going to a place first time, not really knowing what to expect, an open communication channel will be very helpful to ease my worries. (FYI. I do not send many emails; just asking questions that I am concerned with. To be honest, I do send emails with questions to judge the client service. I almost decided to go with another tour company just because of the lack of response. I decided to stay as I talked with this company first and people here at tripadvicsor have good review of them. I hope I won't regret my decision as my trip not happening yet.)
February 24, 2018|
AnswerShow all 2 answers
Response from GTC_Support | Property representative |
Dear Ih_1996 Many thanks for your comment and review, you can be sure that we will look into it to improve our service. If your trip was booked with GalapagosIslands com you can be sure that everything will run smoothly... More
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