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Review Highlights
First time on Horizon

Nice and new feel to the ferry. What I liked was that it brings us to Harbour Bay terminal which... read more

Reviewed 19 November 2017
IvyNg88
,
Singapore
via mobile
Business Class Ticket to Batam

Bought 2 Business Class Ticket to Batam. There was no priority boarding or a lounge at Singapore... read more

Reviewed 21 August 2017
TigerNCow
,
Singapore, Singapore
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  • Excellent39%
  • Very good46%
  • Average3%
  • Poor0%
  • Terrible12%
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About
Suggested duration: 1-2 hours
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Contact
1 Maritime Square Harbourfront Centre | Harbour Front Centre, Singapore 099253, Singapore
Website
+65 6276 6711
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Reviews (33)
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1 - 10 of 32 reviews
Reviewed 21 June 2018 via mobile

We had a pleasant return trip between Harbourfront and Harbour Bay. The ride itself took about 50 minutes each way in a comfortable seat. On the other hand we had to spend more time both ways in the Harbourfront terminal in Singapore than onboard the...More

1  Thank kuu-kanko
Reviewed 23 April 2018

Is easy to book online and collect the ticket at the ticket booth hassle free. Per ticket cost about SDG$48 per person round trip and is near to the Swiss Belhotel that I have booked convenient located just a walk away. The ferry is clean...More

1  Thank kokomitay
Reviewed 5 December 2017

Booking can be done via phone call. Super convenient. Ferry was big and spacious. It is definitely worth the price. However, payment have to be done via cash or NETs, cannot earn credit card points :(

Thank ZetShen
Reviewed 19 November 2017 via mobile

Nice and new feel to the ferry. What I liked was that it brings us to Harbour Bay terminal which is nearer to Nagoya Hill and shopping, only 5-8mins drive away, compared to Batam Center which is much more rowdy and chaotic and further fr...More

2  Thank IvyNg88
Reviewed 21 August 2017

Bought 2 Business Class Ticket to Batam. There was no priority boarding or a lounge at Singapore. There was a Lounge at Batam for the return trip. My return trip is at 2 pm and I reached the terminal at about 12.30 pm. Was thinking...More

7  Thank TigerNCow
Reviewed 28 July 2017

Horizon Ferry will be arrived at Habour Bay which is closer to city town, although price is little bit higher but their fleet is very new and service is good. Another thing there is an app to buy ferry tickets from Singapore to Batam called...More

Thank William S
Reviewed 16 July 2017 via mobile

We went in a group of 8 to Batam for a short weekend trip from 14 to 16 Jul 2017. Pick up the tickets at Harbourfront counter. Found the staff there not very friendly. Even though there was no other customer there, they were not...More

4  Thank jasmineo640
Reviewed 7 June 2017

Had been taking Horizon ferry since last year. Harbour Bay terminal is not very crowded as Batam Center. Only if possible that they arrange passengers with kids and elderly to check in and board the ferry first.

Thank helenfoosf
Reviewed 25 May 2017

Does exactly what it promises, clean, air-conditioned and fast ferry service to Batam. Departs on time, arrives on time, mid- price.

Thank Jo B
Reviewed 3 May 2017

The Horizon ferry between Singapore (Harbor Front) and Batam Island, Indonesia (Harbor Bay) is excellent ferry service. Good seats and clean ferries are the normal. Suggest using the Business class as you get off the ferry first.

Thank Mark_Victorville_CA
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