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Plaza Premium Lounge

Airport Boulevard | Terminal 1 (Departure Transit Lounge West, Level 3), Singapore, Singapore
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Overview
  • Excellent33%
  • Very good40%
  • Average16%
  • Poor6%
  • Terrible5%
Travelers talk about
“priority pass” (9 reviews)
“laksa” (10 reviews)
LOCATION
Airport Boulevard | Terminal 1 (Departure Transit Lounge West, Level 3), Singapore, Singapore
This attraction is at Changi Airport (after security)
CONTACT
Website
Ways to Experience Plaza Premium Lounge
from US$36.39
More Info
from US$34.12
More Info
Write a ReviewReviews (202)
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All reviews
"priority pass"
in 9 reviews
"shower facilities"
in 7 reviews
"laksa"
in 10 reviews
"long layover"
in 5 reviews
"between flights"
in 6 reviews
"five hours"
in 5 reviews
"transit hotel"
in 3 reviews
"hainan chicken rice"
in 4 reviews
"breakfast set"
in 2 reviews
"variety of seating options"
in 2 reviews
"hour block"
in 2 reviews
"power points"
in 2 reviews
"hour stopover in singapore"
in 2 reviews
"food selection is"
in 2 reviews
"rest area"
in 2 reviews
"changi airport terminal"
in 2 reviews
"free flow"
in 3 reviews
Filter

1 - 10 of 166 reviews

Reviewed 3 weeks ago

Used the lounge for the lay over between 12am to 8am for the family of 4. The lounge is bit quite, i.e. not many people as I asked from receptionist to have a look around prior to pay for the lounge. The sofa area is...More

Thank Habanawawi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 3 weeks ago

Dear Guest Thank you for your review during your recent visit to our Plaza Premium Lounge. We have happy to hear that you and your family enjoyed the helpful services of our staff, the comfort and had a good rest.for your onward flight. We look...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 June 2018

Stopover in Changi airport for transit on the 28th May, and since there are some free time, visited Plaza Premium Lounge in Terminal 2. Reception was nice and friendly, and helpful. As I am not sure if the free lounge entry is still applicable to...More

Thank Yvan Yee Fang S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 4 weeks ago

Dear Guest Thank you for your review during your recent visit at Plaza Premium Lounge SIngapore. We appreciate your comments on the attitiude of the staff and the limited selection of food. We take your comments seriously and will ensure that they are rectified. Best...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 June 2018 via mobile

Sad to write a negative review as it’s not something I do lightly but I was A little disappointed with the service provided by your bar lady Abby. Who was very rude to our group when we were expecting a friendly face. ( sadly I...More

1  Thank Chessy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 12 June 2018

Dear Guest Thank you for your review during your recent visit to Plaza Premium Lounge Singapore We appreciate your feedback and will certainly look into the attitude of the staff providing services at the bar.. We look forward to welcoming you back in the near...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed 1 June 2018

i expect the plaza premium lounge to be busy... however im comparrison to the space where food and drinks are obtained to the number of seats i thought it was slightly on the small side i personally thought there wasn't enough staff in terms of...More

1  Thank babyangel2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 5 June 2018

Dear Guest Thank you for your review during your recent visit to Plaza Premium Lounge Singapore. We are happy to hear that you enjoyed the hainan chicken rice and our other food choices. We look forward to welcoming you back during your next stopover in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 May 2018

Had an 8 hour stopover in Singapore and booked the Plaza Premium Lounge for 5 hours. Such a great place to relax between flights, not a lot of choice with food but what they had was very nice. Very comfortable chairs, showers were great, lots...More

Thank Robyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 1 June 2018

Dear Guest Thank you for your kind review during your recent visit to Plaza Premium Lounge Singapore. We are happy to hear that you had enjoyed your 5 hours stay and our facilities at our lounge. We look forward to seeing you again during your...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 May 2018 via mobile

The lounge is huge and they accept many kinds of bank cards such as Priority Pass, Dragon Pass, CIMB preferred and others. A few types of seating are available; opened, enclosed family and individual cubicle for privacy. Food and drinks are limited range but sufficient...More

Thank Wendy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 29 May 2018

Dear Guest Thank you for your review during your recent visit to Plaza Premium Lounge Singapore. We are happy to hear that you enjoyed the comfort and the facilities of the lounge after your 12 hours journey from Munich. We look forward to welcoming you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 May 2018 via mobile

Conveniently located at the far end of T1, you won't miss it walking along the departure hall alley. The lounge has plenty of seats so it caters peak hours very well. Chicken rice is the favourite among passengers. You can also order other cooked food...More

Thank Good_Partner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 20 May 2018

Dear Guest Thank you for your kind review during your recent visit to Plaza Premium Lounge Singapore. We are happy to hear that you enjoyed the Food and Beverages and its facilities in our quiet and clean lounge. We look forward to welcoming you back...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 May 2018 via mobile

I visited the Plaza Premium Lounge a couple of times over the past few months. On every occasion, I was forced to notice the pathetic selection of food in general and particularly for vegetarians. The staff are not particularly hospitable. I suppose I gave them...More

1  Thank thebizibee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 20 May 2018

Dear Guest Thank you for your review during your recent visit to Plaza Premium Lounge Singapore. We take your comments seriously and will look into areas of improvement in particular the selection of food for vegetarians. Once again, thank you for taking the time to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 May 2018

A six hour stopover in Singapore does not really afford you much time to go sightseeing, but is a long time in a departure lounge plastic seat. I recommend treating yourself to this Premium lounge which does not require membership or joining fees, just pay...More

Thank wwebtvguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 15 May 2018

Dear Guest Thank you for your review during your recent visit to Plaza Premium Lounge Singapore We are happy to hear that you had enjoyed your six hours stopover and our shower facilities in our lounge. We look forward to welcoming you back during your...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 May 2018 via mobile

Relaxing stopover, plenty of comfy seats to unwind. I had to eat a tasty laksa and salmon sushi rolls, both very good. The food is good, there’s not loads of choice , but what is there is fine. You can shower if you want ,...More

Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPL_SG, Manager at Plaza Premium Lounge, responded to this reviewResponded 15 May 2018

Dear Guest Thank you for your review during your recent visit to Plaza Premium Lounge Singapore We are happy to hear that you enjoyed the tasty laksa and salmon sushi roll in our clean and nicely designed lounge. We look forward to welcoming you back...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Natasha G
28 June 2018|
AnswerShow all 4 answers
Response from fariba w | Reviewed this property |
You get to eat and drink it was of great use ! Worth the money
1
Vote
PengQuan
30 April 2018|
AnswerShow all 4 answers
Response from PPL_SG | Property representative |
Dear Guest, Yes, the boarding pass is required to access the lounge Best Regards Customer Service Manager
0
Votes
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