Kraken El Nido
Kraken El Nido
4.5
Multi-day Tours • Boat Tours • Sightseeing Tours • Boat Rentals • Nature & Wildlife Tours
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8:30 AM - 8:30 PM
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
8:30 AM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 6:00 PM
About
Enjoy the best island hopping destinations of El Nido in our amazing boat. Our tours include all the food, drinks, WiFi, music, kayaks, paddle board and snorkel equipment. We depart around 11a.m, later than the other boats so we can be alone in almost every place, and go back around 18.30p.m., after the sunset view from the boat.
El Nido, Philippines

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
208 reviews
Excellent
182
Very good
8
Average
3
Poor
6
Terrible
9

Alan M
1 contribution
Feb 2020 • Couples
Very nice boat, with food and drinks, music and friendly staff to make it a memorable day around the islands of el nido.
Worthy stops with a variety of activities to enjoy.
Helpful staff on land and promptly to answer any queries immediately.
Thank you!
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mancunianabroad90
Ho Chi Minh City, Vietnam142 contributions
Jan 2020 • Couples
If you are visiting El Nido and are not on a strict budget, definitely spend a bit extra and do one of the K island hopping tours with Kraken. Not only do you get a combo of two of the tours (either A and B, which we did, or C and D) but you leave later than the other groups and return during sunset, meaning you miss the majority of other groups and visit most of the locations when they are not as congested. The boat is larger and nicer than the other tour boats you see going around the islands and has a toilet on board, plenty of space on the lower deck for sunbathing and a comfy seating. The tour includes use of water shoes, mask & snorkel, kayaks and paddle boards and the food is excellent; from snacks and a welcome drink on arrival to a fantastic freshly prepared buffet for lunch and then a cocktail and burger as you’re watching the sunset at the end of the tour. Like all the other tours, you do have to wade out to the boat at the beginning of the day so make sure you’ve got swim stuff on ready. Kraken take your bags across for you though and make sure your belongings get to the boat dry. At the end of the tour you cross onto the floating harbour via another boat so you don’t get wet on the way back in.
The final point to mention is the fantastic staff, from being helpful and informative when booking the tour to the actual staff on the boat being funny, friendly, engaging and extremely helpful and attentive- they made the trip extra special.
If you’ve only got time for one island hopping tour in El Nido, make sure to book with Kraken!
Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Joao Nogueira
Lisbon, Portugal5 contributions
Jan 2020
Congratulations to all the team at Kraken! You're doing an amazing job and we can feel your passion!
If you have only a couple of days in El Nido, just book K1 and/or K2 tours with Kraken and have the best of tours A, B, C and D put together for you! The boat is very big, with capacity for about 30 people, but they only take 15 people/day, so you'll have plenty of space to enjoy! You'll leave the beach a couple of hours after all the other boats, so you'll have pretty much all the destinations for yourself and will return to El Nido after you've watched the beautiful sunset in the middle of the ocean!
Also, the food is entirely prepared on board and it looked and tasted amazing! Get ready for a big buffet of fresh filipino food and to know El Nido in an unforgettable way!
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

BonHavenga
East London, South Africa23 contributions
Jan 2020 • Couples
I was very surprised to see the bad reviews on this tour company as we had a great time!
We were recommended this tour by a couple that had done it a couple days before and they loved it. So we thought we would give it a go.
Ok so it is over double the amount you would spend on another tour BUT they offer soft drinks, fruit juice and water when you want it. They supply some snacks and chips when you arrive and a fresh fruit juice welcome drink. After 2 stops you get served lunch and it's a huge selection! Just before sunset we all got offered a free cocktail and then on our way back to the harbour we got given biscuits and chocolates and then lastly a hamburger.
Everything was supplied, towels, kayaks, snorkling shoes and gear.
The guide told us a couple of interesting facts and the whole crew we found extremely friendly and so pleasant to be around. The sunset on the boat is also amazing and because the boat is so spacious there's plenty of space for everyone to get a picture.
Honestly, I am so sad to read the bad experiences that were had from previous reviews but we really had a great time and highly recommend to everyone who doesn't want to spend a couple hours crammed onto a small boat. Worth the money.
Written 27 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Luke
Hong Kong, China8 contributions
Jan 2020 • Solo
The first impression of El Nido town is everywhere comes with tourABCD agencies, however, they have a lot of hidden charge and if you forget to ask every single details, you gotta pay much more than you expected! I joined Tour K, from Kraken Tour and it’s just one price included everything ! The main point is the boat is much much bigger compare with your ABCD, so that you can really enjoy a real boat trip and the food is a high quality buffet lunch while tourABCD just providing some basic feed you up lunch. For the service of the crew, I gave the 100marks ! Friendly, knowledgeable, caring, funny,.....aeeee, don’t forget to get their free cocktails, I am sure you will love it and Tour ABCD can’t give you !
Thanks Kraken
Written 17 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Vanilla90
Wellington, New Zealand17 contributions
Jan 2020 • Solo
Palawan is the place I always look forward to visit. I am very happy that I was able to find out about the tour package of Kraken. Thank you for making my expectations more than what I have imagined. The VIP island hopping is simply amazing and satisfying. Miss Cherry, Jason and the team were absolutely incredible. At first I’d thought that the price is a bit expensive but in the end of the day, I’ve got the best service and comfort and it’s all worthy. Different varieties of delicious Filipino food and unlimited drinks on board. Also the crew were always there ready to assist. Excellent team and highly recommend!!
Written 11 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Thomas M
18 contributions
Dec 2019 • Friends
We booked and payed a private tour a day in advance. We wanted to start at 8.30am to beat the crowds. Someone was going to pick us up at the kraken office at 8.30. When at 8.40 there was still no guide to pick us up, I asked the girl at the desk if someone was coming. She assured me that she just called the guide and he will be there shortly. At 8.55 I asked her again and then she said she couldn't reach him anymore. At 9.15 she told us that our booking was never processed and there was no boat available. So after 45 minutes and lieing twice, she told us she couldn't help us for the day.
They hadn't given us a copy of the receipt of the booking, and somehow they lost their copy. Luckily I had taken a picture of it the day before so I could show them. I don't know if we would have gotten a refund otherwise.
This leaves me in doubt whether it was an honest mistake or a shrewd scam.
If you're a booking agency, and can't handel a booking, then what are you in fact?
We ended up wasting a day in El Nido thanks to these amateurs.
Written 28 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

423sylview
Antwerp, Belgium41 contributions
Dec 2019 • Friends
Because we only had 1 full day in El Nido, we wanted to make the best of it! We booked a private tour C with Kraken for 4 people, for a total of over 11000 Peso’s. Because we heard on the streets that some tours got cancelled the days before because of Typhoon Ursula, we wanted to be sure that:
1. They had a boat, we tried 6 agencies before we went to Kraken, none of them had a boat left and the public tours were fully booked.
2. If it was safe, the boat would be able to do tour C.
I asked the girl at the reception TWICE if she was certain that the boat was available. She confirmed me twice.
Because the public tours leave the harbour at 9AM, we wanted to leave early to skip the crowds. Together with the girl of the Kraken office, we booked our private boat at 8.30AM for the day after. We payed the full amount and we received a receipt.
This morning we arrived at the kraken Office at 8.20 AM. There was already a group of 11 people waiting for a private tour. 40 minutes later (!!!) they took the group of 11 to the boat. We were still waiting there for our boat. After the group left she looked at us and said, can I help you? We were stunned. We already checked in with the receipt of the day before and she told us to wait?!?
Then she said, “the colleagues from yesterday didn t inform us about your trip, so we don t have a boat”. EXCUSE ME?
We were waiting for over 45 minutes, we paid the entire amount of money and nobody told us anything?
We asked the girl if the group of 11 took our boat (they are a bigger group, so more money for Kraken) and she said no, but we were sure that they choose the bigger group over us for the money.
Biggest joke of all, they didn t even know how much to refund us, because they didn t know how much we paid the day before.
Bad service, bad communication, bad people.
THANK YOU VERY MUCH KRAKEN, YOU RUINED OUR DAY IN EL NIDO.
Written 28 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

frederikvanaken
Zele, Belgium16 contributions
Dec 2019 • Friends
We booked a private tour but Kraken cancelled it after we already arrived at the meeting point for 45 minutes.

During our tour reservation the day before, the lady in Kraken’s office guaranteed us (2 times!) the tour’s availability. We had to pay the reservation (1100 PHP) up front after we had to provide personal details on who will be on the private tour. The lady at the counter asked when we would like to leave: 8:30AM.

We received a small ticket as confirmation of our booked tour.

The day after, we arrived at the Kraken office at 8:30 AM. We were asked to wait in back of the office. The lady at the counter said she called our boat man and said he was on his way. At 9:05 AM, we asked again and she said she couldn’t reach our boat man, as they were booking boats from an external company.

We were getting a bit worried as other tours were leaving and we were still waiting in the back of their office.

At 9:15 AM, we were informed that they actually didn’t reserved a boat for us and couldn’t provide us our booked private tour.

We asked our money back (They even had no record of our deposit the day before) and left Kraken’s office.

We understand that boats can be overbooked but please keep a record of your reservations, don’t take reservations if your not sure about having an available boat and most import: INFORM your clients if something happens and try providing a SOLUTION if you mess it up.

Because of Kraken’s organization failure, we had no other choice but go to the beach. :)
Written 27 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jie
5 contributions
Dec 2019 • Couples
Tour K was worth every penny. The departure is late in order to catch the sunset at the sea. This is also good because we didnt visit the sites at the same time as every other tour. Staff was polite, music was good and the Food was great! Had about 10 different food options. Price also included drinks on the boat from sodas to coctails. Didnt try the wifi tho. They also dropped us on a pier so we didnt have to get ourselves wet at the end of the tour.
Written 14 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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KRAKEN EL NIDO - All You Need to Know BEFORE You Go