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ZEN Family Spa & Reflexology Jakarta

Jln. Gunawarman no. 43 | Kebayoran Baru, Jaksel, Jakarta 12180, Indonesia
+62 21 7262375
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Review Highlights
Dissapointing

I went for a 1.5hrs massage but the therapist cut the massage short to 1hr and when I confronted... read more

Reviewed 1 week ago
Anthony L
via mobile
Royal massage and ended up with Reflexi as well

Can I say I really enjoyed my massage. I was in pain from my work out. I made an appointment with... read more

Reviewed 3 weeks ago
Gedion Y
,
Kuwait City, Kuwait
via mobile
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Overview
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"A good value Professional Spa & Reflexology treatment whether you are there for a business or holiday, with great facilities and location." Known among wellness groups for its detailed rejuvenation retreats, ZEN Family Spa & Reflexology also offers a Balinese atmosphere at all its property. Although all ZEN properties in city centre areas, but somehow it manages to retain a sense of privacy and seclusion.Therapies are based on native Balinese techniques, which use aromatic oils and relaxing water flow massage that emphasized for its power to stimulate the senses and recharge your body, mind & spirit. Famous for “The Royal Touch”, this Signature Massage is influenced by Yoga. It pays attention to neglected area of the body that is in need of special care. For those who don’t want to use massage oil, they provide Zensation Thai Massage and Oil-Free Massage which created exclusively to relieve tension and tiredness of body’s inner energy.From face therapy massage, body scrub to indulging foot reflexology, the variety here is somewhat astonishing. But it also means that there is a treatment to meet every need, especially for people in search of head-to-toe rejuvenation.The relaxing atmosphere continues with a collection of charming art painting & stone gallery. As quoted from “LOVE INDONESIA” a leading lifestyle reviewer in Indonesia, “at ZEN, they provide exclusive treatments in a splendid surrounding that could rival any 5 star hotel in Jakarta, at a very competitive price that almost makes you feel a bit guilty for indulging actually.”
  • Excellent36%
  • Very good27%
  • Average21%
  • Poor5%
  • Terrible11%
1 week ago
“Dissapointing”
3 weeks ago
“Royal massage and ended up with Reflexi as well”
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Hours Today: 10:00 AM - 11:00 PM
LOCATION
Jln. Gunawarman no. 43 | Kebayoran Baru, Jaksel, Jakarta 12180, Indonesia
CONTACT
Website
+62 21 7262375
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1 - 10 of 55 reviews

Reviewed 1 week ago via mobile

I went for a 1.5hrs massage but the therapist cut the massage short to 1hr and when I confronted him on the timing, he said it’s the policy. The receptionist then tried to calm me by saying that the therapist is new. Well then you...More

Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Can I say I really enjoyed my massage. I was in pain from my work out. I made an appointment with Nancy. The only thing i can say is that I did not look up the phrase ti do it harder in Bahasa Indonesia but...More

Thank Gedion Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

It is very disappointing for such a well known spa and reflexology place to have such a unproffesional, bad, and unpolite receptionist name DESSY. So first I came with my daughter for a foot massage but unfortunately it was all full booked. So the receptionist...More

4  Thank suryantiyusuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 14 May 2018 via mobile

The massage is actually great. If you come during Happy Hour (10:00am - 1:00pm, if I’m not mistaken), they’ll even cut your fare by 20%, which is really generous. Unfortunately, this is all hampered down by very bad service. Website doesn’t work. Staffs do not...More

3  Thank Adriel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 May 2018

I love massages and with little else in terms of things to do in Jakarta, it is an excellent way of spending some quality time. I have tried many different spa's over the last couple of years but there is one I always return to,...More

Thank stylishnomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 March 2018 via mobile

Affordable massage totally packed with people. Rude other customers talking, belching and spitting all around. Massage very average, ambiance very average. Nothing zen about the place.

Thank Alexander D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 January 2018 via mobile

Had a body & foot massage treatments so many times at Zen Family Spa Gunawarman & Pakubuwono. It always giving me a great treatment. Their standard of treatment has been a great and that’s why I always had a treatments in here. Will always come...More

1  Thank ykart88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 August 2017 via mobile

A must visit place. Nice ambiance and the quality of treatment u get for the price is absolutely worth it. Staff speaks simple English, enough to communicate and very experienced; one would think it's a 5* hotel spa treatment quality. The only thing, there isn't...More

2  Thank joorigohgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 August 2017

This is really the place to be if you want to relax and escape hectic Jakarta. From the employee at the reception desk, the one in the waiting room, to the masseuse, the staff is super welcome and friendly. The spa is spacious, neat, quiet...More

1  Thank awodawo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 July 2017 via mobile

Decent massage place and could be better. Good location but more expensive than others To sum up, wouldnt recommend to people

1  Thank dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
vidasylvia
10 May 2017|
Answer
Response from JackBistro | Property representative |
We have different section for Male & Female, Yes, for couple room, you could request couple room at our Sukajadi & Bali outlet. Thanks
0
Votes
vidasylvia
10 May 2017|
AnswerShow all 2 answers
Response from JackBistro | Property representative |
Yes, Men, Women, Kids all family are welcome at ZEN Family Spa. Sure, since we only have a few couple room at certain outlet, please request that when you book ahead.
2
Votes
salemban
17 December 2014|
Answer
Response from JackBistro | Property representative |
Dear Salemban, I apologize that we don't allow male to be massaged by female in private room, but for foot massage you can ask for female masseur. Warmest regards, jack
0
Votes