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Heavenly relaxation

After a wonderful first experience at the Keraton Spa two weeks earlier (the Sido Asih couple... read more

Reviewed 27 February 2018
HortelanoF
,
Halle (België)
via mobile
I now know what "I feel like new" truly means

Decided to take the Keraton Royal Signature massage, which lasts for a wonderful 135 minutes that... read more

Reviewed 10 January 2018
Maurits v
,
The Netherlands
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Traveler Overview
  • Excellent67%
  • Very good0%
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  • Poor33%
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Feb 27, 2018
“Heavenly relaxation”
Feb 21, 2018
“Noisy, Overpriced and Disappointing”
About
Keraton Spa is a serene oasis of relaxation. Located on the 6th floor of Keraton at The Plaza Hotel, houses eight treatment rooms including one couple's room, two hot & cold plunge pools, steam rooms and infrared sauna, some of which overlook the...more
Suggested duration: 1-2 hours
Contact
MH Thamrin Street Kav. 15 | Keraton At The Plaza, Jakarta 10350, Indonesia
Website
+62 21 50680000
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Reviewed 27 February 2018 via mobile

After a wonderful first experience at the Keraton Spa two weeks earlier (the Sido Asih couple massage) we could not imagine a better way to take leave of the amazing Javanese hospitality than with yet another Keraton Spa treat. This time we booked the Keraton...More

1  Thank HortelanoF
desly_halomoan, Manager at Keraton Spa, responded to this reviewResponded 6 March 2018

Dear HortelanoF Thank you for taking the time to share your experience at Keraton SPA to TripAdvisor readers. I am delighted to know that in most aspects exceed your expectation. I hope that your next visit to Keraton SPA will not be too long in...More

Reviewed 22 February 2018

The spa is located on the 6th floor. The treatment rooms are not soundproof. Throughout my treatment I had to listen to the jackhammers and construction noise outside. The treatment room is attached directly to the locker room so you can also hear people talking,...More

Thank RJMHongKong
desly_halomoan, Manager at Keraton Spa, responded to this reviewResponded 6 March 2018

Dear RJMHongKong, Thank you for choosing Keraton Spa as the place for you to relaxing your body. It is disappointing me to know that overall experience you had did not meet the expectation. I would very much appreciate if I can hear more about your...More

Reviewed 10 January 2018

Decided to take the Keraton Royal Signature massage, which lasts for a wonderful 135 minutes that you wish never ended. I had severe lack of sleep and every part of my body was hurting, but afterwards all of the pain was absolutely gone. The treatment...More

Thank Maurits v
desly_halomoan, Manager at Keraton Spa, responded to this reviewResponded 11 January 2018

Dear Maurits v, Thank you for your perfect review and as the first costumer who write a review on tripadvisor. We are very proud to know that the service and product that we provided to you met with your expectations. This means a lot to...More

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