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Heavenly Spa by Westin

Jl. H. R. Rasuna Said Kav. C-22 | The Westin Jakarta, Jakarta 12940, Indonesia
+62 21 27887788
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Review Highlights
Massage at high altitude

Located at 50th floor, the Heavenly spa comes with relaxing ambience. It was our first time to had... read more

Reviewed March 31, 2018
gunawan a
via mobile
Truly Heavenly Experience

We would like to thank Ibu Teti, Ibu Nurlela and Ibu Tik ... (sorry I forgot the name ) for giving... read more

Reviewed December 27, 2017
Yuqqe M
,
Tangerang, Indonesia
via mobile
Read all 9 reviews
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Overview
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At Heavenly Spa by Westin™ we invite you to experience true pampering, by way of our tempting spa experiences, all especially concocted to soothe the spirit, rejuvenate the body and enrich the mind.
  • Excellent78%
  • Very good11%
  • Average11%
  • Poor0%
  • Terrible0%
Mar 31, 2018
“Massage at high altitude”
Dec 26, 2017
“Truly Heavenly Experience”
Open Now
Hours
Hours Today: 9:00 AM - 11:00 PM
Suggested Duration: 2-3 hours
LOCATION
Jl. H. R. Rasuna Said Kav. C-22 | The Westin Jakarta, Jakarta 12940, Indonesia
CONTACT
Website
+62 21 27887788
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Reviewed 31 March 2018 via mobile

Located at 50th floor, the Heavenly spa comes with relaxing ambience. It was our first time to had a spa and massage at high altitude. We booked in advance for a couple (me and my wife) spa and massage start at 6pm after our early...More

1  Thank gunawan a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 December 2017 via mobile

We would like to thank Ibu Teti, Ibu Nurlela and Ibu Tik ... (sorry I forgot the name ) for giving us very nice signature massage treatment for me, my sister and my mom. They are very professional, friendly and well trained therapist, who are...More

Thank Yuqqe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 December 2017 via mobile

Got the signature massage and foot reflexology massage - both were great! My therapists Yuni and Nurlela (I hope I got their names right!) were excellent. Skilled and very accommodating. During my signature massage, Nurlela even focused on a knot on my shoulder which was...More

Thank Mayuri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 28 July 2017 via mobile

I made an appointment for a 90 min heavenly signature massage at 9:15pm, and I showed up on time. They made me wait for over 15 minutes before bringing me to the room (even though it was clearly not busy). By the time I lied...More

Thank JTChung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Jakarta, Manager at Heavenly Spa by Westin, responded to this reviewResponded 2 August 2017

Dear JTChung, Thank you for visiting Heavenly Spa, and for taking the time to share with us your feedback. We sincerely apologize for the inconvenience and the less-than-stellar experience we provided you on that day. I have reviewed this case with the spa associates, and...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 July 2017 via mobile

Been here twice now, super accomodating staff, they even let me bring my 4months old, who happily slept through the session. The spa is located on Level 50 adjacent to pool area. Each time I arrived I was greeted with a cold towel and cup...More

Thank walktotravel101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Jakarta, Manager at Heavenly Spa by Westin, responded to this reviewResponded 21 July 2017

Dear walktotravel101, Thank you for visiting Heavenly Spa, and for taking the time to share with us your spa experience. I'm delighted to hear that the aromatherapy massage you had was "divine", and that you considered the chocolate a treat - a little fun fact...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 July 2017 via mobile

What a cozy room😍😍my children love it indoor swiming pool. great place for quick hide away Recomended for next tripMore

Thank bigblub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Jakarta, Manager at Heavenly Spa by Westin, responded to this reviewResponded 11 July 2017

Dear bigblub, Thank you for visiting Heavenly Spa, and for taking the time to share your experience using the facilities on our dedicated wellness floor. We're glad to hear that you had a great experience, both at the Spa and the indoor swimming pool as...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 July 2017 via mobile

Many of us are very tense during the day heavy traffic and work load make us stressful. Same here with me... Recently I found a new Spa establishment in the center of the Jakarta City. Amazingly the Spa is located on the newest Westin Jakarta...More

Thank MSukrisman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Jakarta, Manager at Heavenly Spa by Westin, responded to this reviewResponded 11 July 2017

Dear MSukrisman, Thank you for visiting Heavenly Spa, and for taking the time to share with us your experience. We're glad that your experience was heavenly and was just what you needed - we do try our best to match the treatments to our clients'...More

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Reviewed 21 June 2017 via mobile

Whether it's after a long flight or a long day in the traffic of Jakarta the ability to be able to go to such a great spa and simply unwind is all you need. I have stayed at the Westin numerous times for work since...More

Thank Seasoned T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Jakarta, Manager at Heavenly Spa by Westin, responded to this reviewResponded 22 June 2017

Dear Seasoned T, Thank you for visiting Heavenly Spa, and for taking the time to share with us your spa experience. What a delightful very first review for our page - we're so glad that you're a regular, and that you enjoy the experience we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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