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Serene East Africa Safaris Limited

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Serene East Africa Safaris Limited
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  • Excellent96%
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About
Serene East Africa Safaris is a private Local Safari and Tour operator organizing and executing both customized and scheduled Holiday Safari Itineraries in Kenya and Tanzania. We operate both budget and luxury in both groups and private safaris...more
Suggested duration: More than 3 hours
Contact
| Buruburu Business Center, Kenol Building, Buruburu, Nairobi, Kenya
Website
+254 724 899560
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Reviews (40)
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All reviews great safari east africa explained everything lake naivasha maasai mara safari experience private safari went smoothly diani beach night safari driver guide lucy operator accommodation border minivan communication
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1 - 10 of 34 reviews
Reviewed 23 October 2018

Here is my story about my amazing 3 day Maasai Mara Safari as a solo female traveler from the USA in late September. I was booking plane tickets for a work trip in East Africa, and I decided that I would stop by Kenya to...More

Date of experience: September 2018
Thank zlemise
Reviewed 17 September 2018

Lucy and her team are extremely professional and attentive! security is constant. the guides explain curiosities about the animals! the hotels were wonderful! Thank you to our guides: robert and linus! an experience to be repeated brieflyMore

Date of experience: September 2018
Thank Maps816001
richard j, Public Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 18 September 2018

Jambo Daniela! Thank you so much for your great review. We are glad that you had a great time! It was such an honor to have been your host and be able to provide you with that unique, incredible, unforgettable and an extraordinary experience. We...More

Reviewed 16 September 2018

Hello, Me and my girlfriend searched the web for a reliable safari company in Kenya. The serene east africa safaris is just that. I sent an email with what we wanted and Lucy quickly answered all our doubts and organized a travel plan within our...More

Date of experience: September 2018
1  Thank PedroA3467
richard j, Public Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 18 September 2018

Thank you so much Pedro and Daniela for giving us an opportunity to serve you and taking your time writing a wonderful review. We are grateful you had a unforgettable experience during your safari. The open and constant communication about every little detail you gave...More

Reviewed 10 September 2018

We just came back from a week in Kenya in a Safari with Serene East Africa Safaris. We were 2 couples and it was our first approach to Africa and safaris so we wanted to make sure we chose the right operator. We definitively did,...More

Date of experience: August 2018
2  Thank Eduardo R
richard j, Public Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 18 September 2018

Hello Eduardo! Thank you for booking with us and for giving us an opportunity to serve you. We also appreciate you for taking your precious time to write a wonderful review. We are thrilled to read that you so loved your safari and had a...More

Reviewed 1 September 2018

We just returned from a 10-day safari arranged by Serene. In short, it was great! They were efficient, accommodating, and caring. We had problems with the arrival of two of our family members. Serene (Peter Kiura) went out of his way to make sure that...More

Date of experience: August 2018
3  Thank jrkey
richard j, Public Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 18 September 2018

Thank you so much for your exquisite review on your 10-day safari with us. We are glad that you had a great time! It was such an honor to have been your host and be able to provide you with that unique, incredible, unforgettable and...More

Reviewed 29 July 2018

Serene East African Safaris is not just another safari company. Yes they are a great safari company, but so much more. I booked my family's safari portion of our trip with Serene. I emailed Lucy (part owner) of Serene about 100 times with all my...More

Date of experience: July 2018
2  Thank Travelfamilychicago
richard j, Public Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 18 September 2018

Jambo! Thank you so much for your great review and we are glad to hear that you enjoyed your Tanzania and Kenya safari. I shall personally thank Lucy, Peter and the guides/drivers for the role they played in keeping you happy. We hope to see...More

Reviewed 27 June 2018

Serene East Africa Safaris responded to our request for a Safari to Kenya. Peter Kiura immediately responded to our request and I must admit, he gave us correct advise on choosing a 5 night 6 days Safari covering Lake Naivasha and Masai Mara. We had...More

Date of experience: June 2018
2  Thank Nalin
richard j, Guest Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 3 July 2018

Jambo Nalin! Thank you for your good feedback! We are glad to hear that you enjoyed your 6-day tour to Lake Naivasha and Masai Mara. We shall definitely pass your compliments to Peter Kiura and Peter our guide. Here at Serene Africa we strive to...More

Reviewed 14 June 2018

We booked a seven day private safari with Serene covering a large territory of Kenya (Samburu, Nakuru, Maasai Mara and Naivasha) and we couldn't be more pleased. Our driver (Peter) was amazing at driving, spotting and identifying animals and birds (he seemed to know everything...More

Date of experience: June 2018
1  Thank Ben H
richard j, Public Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 17 June 2018

Hello Ben, Thank you so much for sharing your feedback regarding your safari to the various tourist attractions in Kenya. We are also glad to hear that you had a comfortable stay during your safari. We sincerely appreciate your kind words and will certainly pass...More

Reviewed 8 March 2018 via mobile

Got my passport , credit card& pictures stolen within the Serene Safari van! On February 2018, I booked a 4-day safari with Serene Safari consisting in a 3-day trip to Masai Mara and 1 to Nakuru Lake . At first, everything was really nice from...More

Date of experience: February 2018
5  Thank Marie-Hélène M
richard j, Public Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 25 April 2018

This is neither a counter nor a defense but an appreciation and acknowledgement of Marie's corrective review of her experience. Yes, we recognize Marie Helen Merlet, as one of our esteemed client that trusted Serene East Africa safaris and booked a safari with us. We...More

Reviewed 20 January 2018

Booked a 4day safari with two of my daughters. Everything was perfect. The car, the driver, the food, the lodges, the price, the service. And of course we saw the big five and every wild animal you can imagine. We met Lucy, the organiser, in...More

Date of experience: December 2017
Thank mailordering
richard j, Public Relations Manager at Serene East Africa Safaris Limited, responded to this reviewResponded 22 January 2018

Jambo Harald! Thank you so much for sharing your feedback regarding your 4-day safari with us at Serene East Africa Safaris! I am glad to read that you enjoyed each and every experience together with your two daughters. The open and constant communication about every...More

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