i resort

i resort, Nha Trang: Address, Phone Number, i resort Reviews: 4.5/5

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2,669 reviews
Very good

Sally W
Hoi An, Vietnam114 contributions
Great mud baths!!
Nov 2020 • Friends
What a wonderful experience!! We went with another couple and had a great time... mud bath for 4 was plenty big! They have them all sizes... the mud is like a viscous chocolate milk! It’s so smooth and makes your skin feel so soft. Then we had a little hydrotherapy after a shower to get the mud off. I lost count on how many pools they have but believe they are are all wonderful thermal mineral water. We swam for awhile in 2 different pools. I believe part of it is closed off, like the big water slide...We went on Thursday mid day and there were probably only 20 people there. It’s a huge facility that you could spend all day there. There is a cafe there but also free drinking water fountains scattered about so you don’t get dehydrated. All in all in was a great experience & we would all definitely go back here again!
Written 28 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Nha Trang, Vietnam88 contributions
Good relaxation, but need to improve service.
Sep 2020
I & my family came here for vacation. This's the third time I visit this place as the price is reasonable and their products are ok. But this time, I had some bad experience:
1. The price is not clear!
As many places close down during the Covid19 pandemic, I had to call to I Resort 3 days before our visit to make sure they still operate and ask for the price. The Sales confirmed to me via phone that the price for the combo of mudbath & herbal bath is 250.000 VND/ adult as their promotion during the pandemic and not yet have the expiry date. However, when we came to the reception desk to buy the ticket, the receptionist told me that price was'nt applied anymore and introduced to me the menu. I told her that we wanted the combo of mubbath & herbal bath only (the hot mineral spring and the water massage are included). I asked for the water motor sport as I saw the banner but they didnt operate it at the moment. She introduced to me the water park but I refused as we already played few days & quite tired, just wanted the relaxation. She told me the price is 450.000vnd/adult and confirmed have mud bath and herbal bath. I paid without any doubt.
But it turned out that she sold me the combo included also the water park & lunch which she didnt mention at all when confirm to me before I paid, and these services I also didnt ask for.

2. The transportation to the WaterPark is not good!
Inside the mudbath and herbal bath places, we all wear bear foot. Then we walked quite long way on our bare foot to the tuktuk. The staff drove us to the water park, which was 3-5 minutes away, but he just drove us off at the gate and told us to walk along the road inside. He also said just came back to this point when we wanted to go back to the I Resort locker. I looked around that area, there's no staff, no phone there, no tuktuk schedule time also but as he alr said like that, I thought they operated by schedule, so we just walked to the water park.
We didnt know it's too far to reach inside like that. It's around 1 km to walk under the sunshine, our barefoot got hurt as the road isnt smooth and was very hot to step on.
Finally we reached the place that they called "Water park". Only have few swimming pools and few small water pipes for kids to play, not much! All restaurant's closed.
After a while, we wanted to go back to the locker so we can change and have lunch. I told the staff at the swimming pool to help us call the tuktuk while we walked again 1 km to come back the gate. But when we passed all the struggles again to reach the gate, there's still no tuktuk there. We patiently waited for 20' with some other guests but still no tuktuk, no staff to support us. Luckily my Dad brought his phone, so I borrowed and call the number on the internet to ask for the tuktuk. The staff didnt say apology and just explained this's the lunch time so maybe the driver went for lunch. OMG! Then how about guests??? Such an unacceptable answer and working style in service industry! My parents are both old alr and my nephew's still small, it's sunny there and no water, no chair to sit down, they just temporarily sit on the rock but got bitten by the ants while waiting for their tuktuk! After 5', the tuktuk came to drop other guests, then we just asked him to drive us back to the locker. I think if there're no guest to come there, there's no tuktuk to pick us up also and we will stuck there till evening!
On the tuktuk, another guests commented to the driver that, why not drop off guests inside the water park as we all have to walk on our bare foot very painful and hot aound 1 km to reach inside. The driver just said they only allowed to drop here. That's it! No apology, no explaination, not even said he will take note and report to managers for consideration to change. How come they have such an inappropriate service attitude towards guests???
I really hope that these comments will reach the management board and hope that as a manager, you will try to listen and think of how to improve your service! Thank you!
Written 11 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Greg R
Ho Chi Minh City, Vietnam232 contributions
a great divertimento for the day
Jul 2020
This is a self-sufficient spot for day visitors. The design of the resort is excellent; principally revolving around mineral springs. The water in the pools is quite warm and the jets are popular. The mud baths are possibly not unique but a superb attraction. The restaurant is brilliantly organised, with very good food. The price for entry is perfectly reasonable - but make a full day of it.
Written 22 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Phu Quoc Island, Vietnam9 contributions
Value for money
Jun 2020
Good experience and services, except for lacking of privacy and a calming atmosphere due to many people, mainly group.
Written 7 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

San Francisco, California191 contributions
Nice way to spend a day away from the beach
Jun 2020
Entrance fee includes pretty good access to several pools and water slides. Service is average as in most places in Nha Trang. Beware of the slide that requires the inflatable figure 8; it turned upside down on me and I had to slide down on my back hurting it.
Written 23 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

dairin F
23 contributions
Mud baths and relaxation
Feb 2020 • Couples
Decided to visit on a cloudy day in nha trang. We booked the tickets in advance and got a taxi there for about 120,000. I believe it's usually very busy but due to corona virus it was nice and quiet and we got our mud baths straight away. We also spent some time in the hot spring pools. It's actually quite draining! Felt very relaxed after and had no problem getting a taxi back to the beach.
Written 18 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Blue Sky
Christchurch, New Zealand40 contributions
Best experience in vietnam
Mar 2019 • Friends
My sister and I had the VIP spa deal which included mud bath, aromatherapy bath, massage, lunch, sauna and use of the mineral pool. We felt extremely pampered and relaxed as the staff and facilities are top notch. Food was delicious and massage was the best we had in vietnam. I definitely recommend taking a day to visit I resort and purchasing a package is the best option. We didn't book online, we just showed up and had no problem or wait getting the package we wanted
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Southend-on-Sea, UK113 contributions
Wow is all I can say. Worth the VIP extra
Jan 2020 • Couples
It was my birthday and we paid vnd2,500,000 for the 2 of us. Private room like hotel. They run a mud bath and a mineral bath in the covered outdoor bit of your room with shower inbetween. You get 2 hours then they call you to have the infared sauna, which is actually a salt lamp giant room where you lay on Japanese type mats on the floor which is also covered in heated salt rocks. It was amazing. Then a foot massage which is more than that. Then have lovely shower in you room relax before they whisk you off to the restaurant for your delish lunch. Then you can go in the beautiful and heated mineral swimming pools among waterfalls. If you want you can go to the water park or public baths but we decided not to as it was absolutely packed and we had already had a full enjoyable day.

Cant recommend enough.
Written 18 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

403 contributions
Soak in a mud jacuzzi
Nov 2019
I just love hot springs or mud baths or hot mineral waterfalls or anything along that line. And whenever I am anywhere that offer something like that, well, I just have to try it. Let me tell you I have tried a lot of different ones, everything from very rustic out in the wilderness setups to posh hotel types that offer every conceivable convenience. And I would say I-resort was very well done and worth spending the better part of a day. If you like soaking too, try the I-resort the next time you are in Nha Trang!
Written 14 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Chi N
Melbourne, Australia9 contributions
Beautiful view, relaxing mud bath, spa and massage
Jan 2020 • Family
A great place to relax, with great view of Cai river, Nha Trang city. We got a private tent with mud bath, mineral water spa and massage package, including food and beverage. The place is spectacular, service is great and good for family relaxing.
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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