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Hanoi Airport Transfer

348 Buoi Street, Ba Dinh District, Hanoi 10000, Vietnam
+84 124 409 1999
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Review Highlights
Grab a Taxi or Bus in to the Old Town

We arrived at Hanoi Airport during daylight hours so we were more relaxed about our transport in to... read more

Reviewed 2 days ago
Kiwi1963
,
Wollongong, Australia
had a board with our name

the driver loaded our bags and took us straight to the Hotel .We had booked on line .having a... read more

Reviewed 3 days ago
I4145OKjohnl
,
Lismore Heights
Read all 126 reviews
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Hanoi Transfer established in 2008. Owning over 100 high quality vehicles and served million of customers, we are proud to be the best airport transportation service provider in Vietnam. Hanoi Transfer served customers 24/7. You can contact us anytime via Viber, Whatsapp, Kakaotalk (0945000908).
  • Excellent84%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible2%
Travelers talk about
Suggested Duration: 1-2 hours
LOCATION
348 Buoi Street, Ba Dinh District, Hanoi 10000, Vietnam
CONTACT
Website
+84 124 409 1999
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Write a ReviewReviews (126)
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"reliable service"
in 5 reviews
"hotel charged"
in 2 reviews
"friendly driver"
in 2 reviews
"driver arrived on time"
in 2 reviews
"comfortable vehicle"
in 2 reviews
"da nang"
in 7 reviews
"great communication"
in 3 reviews
"quick response"
in 3 reviews
"flight was delayed"
in 2 reviews
"old quarter"
in 10 reviews
"via email"
in 3 reviews
"always on time"
in 2 reviews
"cars"
in 12 reviews
"company"
in 21 reviews
"punctuality"
in 2 reviews
"reminder"
in 3 reviews
"usd"
in 4 reviews
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1 - 10 of 110 reviews

Reviewed 2 days ago

We arrived at Hanoi Airport during daylight hours so we were more relaxed about our transport in to the Old Town. We decided to catch a green 'Mai Linh' taxi. One of the airport officers hailed one for us. It cost A$25.00 which seems expensive...More

Thank Kiwi1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago

the driver loaded our bags and took us straight to the Hotel .We had booked on line .having a bookkeeping on line was the best way to get to the hotel as their was a lot of people trying to get transport

Thank I4145OKjohnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago via mobile

My ride from Chi Boutique Hotel to Noi Bai on 14 Jun was excellent. The Toyota Innova was clean and the driver was so helpful and kind. The driver came on time. I requested that he stop by a ao dai dress shop for 10-15...More

Thank lausiewpeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hien L, Giám đốc quan hệ khách hàng at Hanoi Airport Transfer, responded to this reviewResponded 3 days ago

Many thanks for your feedback and we are happy that you are happy with our service! Wishing to serve you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 6 days ago

I arranged to travel from Da Nang to Hoi An for a Shopping Day. This transfer service was great. Very friendly and courteous driver. Dropped us off at the Tailors as requested then returned to pick us up at the time we nominated. Car very...More

Thank Radicalliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

As a first time traveller to any new destination airport transfers are a bit of a lottery. I am pleased to say the transfer from Terminal 1 to Terminal 2 at Hanoi is outstanding. Free bus arrives about every 15 minutes and the transfer drop...More

Thank Warren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Booked airport pick up on 25th May, and whole day rent on the next day. The service from their office person is really really nice and the driver is very helpful. Even our flight was delayed for more than 1 hour the driver is waiting...More

Thank TAxelPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

used them 4 times in both Saigon and Hanoi and always excellent on time service. Great friendly, fast and efficient communication from Lucy Vu who we dealt with

Thank dags111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We travelled to Sapa and return with this company. The first leg of the journey was safe but we felt the car was ready for a service. Our return leg, just completed, was in a bigger van and was very comfortable. Each trip took 5...More

Thank Pegawil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 April 2018

Having been to Hanoi on a dozen or more trips, I was impressed by 'Hanoi Transfer'. The drivers were courteous, although they spoke little English, but were always punctual - to the minute. The cars were clean and we had a pleasant trip to and...More

Thank Danny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hien L, Giám đốc quan hệ khách hàng at Hanoi Airport Transfer, responded to this reviewResponded 28 April 2018

Dear Sir/Madam Thank you so much for your positive feedback which we really appreciate. We imagine the service could have been rated more than 2 stars though:) Hope to serve you again in Vietnam soon! All the best from Hanoi Transfer. net

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 April 2018

Call me crazy, but I'd expect that a company that calls itself "Hanoi Airport Transfer" (hanoitransfter.net) and has good Tripadvisor reviews for airport transfers would be good at the one thing it does: Hanoi airport transfers. I was wrong. They are quite responsive to email...More

1  Thank atrevida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hien L, Giám đốc quan hệ khách hàng at Hanoi Airport Transfer, responded to this reviewResponded 27 April 2018

Dear Sir/Madam I am Customer Service Director of Hanoi Transfer. net, and by this email I would like to sincerely thank you for your detailed feedback as well as apologise for the late pick up on 20 Apr 2018. Had we known this feedback earlier,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
shockbn
4 May 2018|
Answer
Response from Val_Mansfield | Reviewed this property |
Book in on line Airport to downtown USD16, downtown to airport USD11. You pay the driver in $s or Dong so no upfront risk. An excellent service that I have used several times and will use again.
0
Votes
Fatih M
31 March 2018|
AnswerShow all 7 answers
Response from Hien L | Property representative |
Hi, could you please let us know your email address, we will advise in detail! Thank you.
0
Votes
Google Translation
Carrie D
10 February 2018|
AnswerShow all 3 answers
Response from Waretravels | Reviewed this property |
Yes ours was about $15 and a very professional company to use
0
Votes
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