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Mercury Travel

Hanoi 100000, Vietnam
+84 96 831 70 88
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Review Highlights
10 days tour from North to South Vietnam tour

We traveled for 10 days from north to south Vietnam during April 2017: the places visited were... read more

Reviewed April 28, 2017
leticog
,
Buenos Aires, Argentina
Chile and Easter island tour

Cannot speak highly enough of our trip. Well organised throughout, including internal flights, good... read more

Reviewed April 20, 2017
traveller2148
,
West Midlands
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Overview
  • Excellent79%
  • Very good18%
  • Average0%
  • Poor0%
  • Terrible3%
Travelers talk about
Suggested Duration: More than 3 hours
LOCATION
Hanoi 100000, Vietnam
CONTACT
Website
+84 96 831 70 88

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Write a ReviewReviews (27)
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1 - 10 of 27 reviews

Reviewed April 28, 2017

We traveled for 10 days from north to south Vietnam during April 2017: the places visited were beautiful! (you always want to stay more days!). Mr. Hop was very helpful and stayed in touch during our holiday (they provided us a sim card to communicate...More

2  Thank leticog
Reviewed April 20, 2017

Cannot speak highly enough of our trip. Well organised throughout, including internal flights, good hotels and food. In particular the tour guides were efficient, friendly and helpful. I have been with several tour companies in the past, from high end to adventure travel, so I...More

1  Thank traveller2148
A TripAdvisor Member
11
Reviewed April 19, 2017 via mobile

Mercury travel did an amazing job of organizing our small group private tour of Siem Reap and Vietnam. They carefully looked after every detail, and were very responsive for any tweaks we required while on tour. They offered great value for money, impeccable service and...More

1  Thank A TripAdvisor Member
JuliaJpham, Manager at Mercury Travel, responded to this reviewResponded April 21, 2017

Dear valued customers, Thank you so much for spending your precious time writing us a review. Our team is graceful to have the opportunity to organize the trip for you and the group as well as having your compliments and recommendation. We will keep in...More

Reviewed April 15, 2017

A "full on" tour with all meals and excursions included. A good way to get an overview of the countries which will give you an idea if you want to revisit any in more depth another time. Five internal flights included in the tour and...More

1  Thank gbp010
JuliaJpham, Public Relations Manager at Mercury Travel, responded to this reviewResponded April 21, 2017

Dera gbp010, Thank you very much for your productive feedback. We are thrilled to know that you enjoyed our holiday and find the trip valued for money. There is nothing make us happier than happy customers and knowing our arrangement brought you a wonderful holiday....More

Reviewed March 28, 2017

Just back from a 10 day tour of Shanghai, Xian and Beijing with Mercury Travel. It was fast paced and travelers need a good level of fitness to keep up. That said, the value for money was excellent and the tours, trips throughout were super....More

Thank lindaandrews959
JuliaJpham, Public Relations Manager at Mercury Travel, responded to this reviewResponded April 21, 2017

Dear lindaandrews959, Thank you so much for your reviews and excellent rating. Our team is happy to know you enjoy the trip and find it good value. We understand that traveling in group with many "must see" sightseeings can be tiring sometime and we will...More

Reviewed November 12, 2016

We had a tour to Halong Bay and were guided by miss Quy. The tour was very nice and the guide did a great job. Her english language skills were outstanding, with humor, informative and entertaining.More

Thank Carel500
JuliaJpham, Public Relations Manager at Mercury Travel, responded to this reviewResponded April 21, 2017

Dear Carel500, Thank you so much for spending time writing us a review. Our tour guide Quy and the team are thrilled to know you enjoyed the trip in Ha Long Bay with our guide Quy. There are still many beautiful destinations in Vietnam and...More

Reviewed October 3, 2016

We initially used Mercury Travel initially for a 2D/1N Halong bay cruise, followed by booking rail tickets and a 2D/1N Mekong Delta cruise. Before paying for the events planned i was sent well presented brochures of Vietnam and tourist highlights which assisted us in planning...More

Thank Mengerti
Reviewed August 27, 2016

Mercury Travel delivered exceptional service from the initial booking request, right through to the very end of the tour. I highly recommend booking a tour through Mr Hope Phan. He made our first Vietnam holiday and honeymoon trip very memorable, tailoring it to our needs...More

Thank Maharn G
John J, Manager at Mercury Travel, responded to this reviewResponded August 29, 2016

Dear Maharn G, Thank you so much for spending time writing us such an awesome review. We are thrilled to know you and your husband enjoyed your honeymoon with us. We understanding that your honeymoon holiday is precious so we are proud and graceful to...More

Reviewed August 13, 2016 via mobile

If pure looking to book with a friendly agency with amazing, knowledgable, and helpful staff than this agency is the one to book with! I worked with Phan Hop and couldn't believe how much he knew about the the areas history and really looked for...More

Thank Lmendoza510
Reviewed August 12, 2016 via mobile

Mercury travel will provide you with perhaps the most personal guidance in terms of planning your visit that you will ever receive. The contact with you is literally 24 hours if you require it. We visited Hanoi, Sa Pa, Hoi An, Na Trang and Saigon...More

Thank Tassos A
John J, Manager at Mercury Travel, responded to this reviewResponded August 19, 2016

Dear Tassos A, Thank you so much for your time writing us such a wonderful review. We are thrilled to know you enjoyed your holiday with us and had wonderful experiences in Hanoi, Sapa, Hoi An, Nha Trang and Ho Chi Minh city. It is...More

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Questions & Answers
RobertCPickering
August 24, 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
We dealt with Hope Phan at mercury travel and he was extremely helpful and knowledgeable on everything. You may want to deal with him directly. Coming from Canada, I was able to get my visa at the airport for both Cambodia... More
1
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lynnsweeney1
July 9, 2017|
Answer
Response from traveller2148 | Reviewed this property |
I travelled to Chile & Easter island. It involved no rail journey. Flights were with Tam which is the s. American airline based in Brazil. They were good.
-1
Votes