Ciao Asia Travel - Day Tours

Ciao Asia Travel - Day Tours

Ciao Asia Travel - Day Tours
5
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles64 reviews
Excellent
57
Very good
4
Average
1
Poor
0
Terrible
2

PT
Ho Chi Minh City, Vietnam1 contribution
1.0 of 5 bubbles
Jun 2023 • Family
No recommend this AT ALL!! Car stopped on the way and waited around 1hour for the back up. Guide with limited knowledge to share.

Written June 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Compass16395545545
Aalborg, Denmark1 contribution
5.0 of 5 bubbles
Mar 2020
I am a lecturer of business at Via Design a part of Via University College in Denmark.

This week I finalized my fourth study trip with a colleague and 23 purchasing students expecting a career in lifestyle industry. The trip was planned to take 14 days and was arranged with a great help from Ms. Diu the owner of Ciao Asia, including booking of hotels, company visits and cultural contend. We normally plan to travel Hanoi, Halong Bay, Mai Chau, Hoi An and Ho Chi Minh City.
The first three trips went as planned to our utmost satisfaction. Everything exceed our expectations.
The Corona virus heavily affected this last trip because the Vietnamese government closed down everything including restaurants, hotels and domestic flights. The Danish government called all Danes travelling abroad back to Denmark. The trip only took 7 days this time.
Ms. Diu gave us the utmost service during these disturbing changes. She helped us reschedule the trip with new alternative interesting activities. She even gave us an unrequested refund of paid travel expenses.
During the 7 days of our tour, Mr. Duc our daily guide did a splendid job being flexible by adjusting to our changing plans. He is extremely positive and competent as a tour guide.
I strongly recommend the services of Ciao Asia – and will use these again next year!

Per Toeffner Knudsen, MBA
Lecturer
Written March 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

randy
San Diego, CA2 contributions
5.0 of 5 bubbles
Apr 2019
From the planning stages through the trip itself we were delighted with Ciao Asia Travel! We really enjoyed our accommodations, food and all the planned trips during our 2 weeks exploring Siem Reap, Battambang, Stung Treng and Phnom Penh. The tour guides were very knowledgeable and spoke very good English. The vehicle was a recent model van with plenty of room and very good AC.

This was a very unique driving trip through parts of Cambodia not often visited, so the impeccable arrangements were even more impressive. In Stung Treng, we didn't really like the hotel that was booked but they were able to move us to a more suitable hotel in town. This was all done within a few minutes and on the fly and reacting to our whims. We were also able to experience many of the local flavors that each town offered as the guide and driver were more than willing to stop and explore. The deep fried tarantula and baby jack fruit were particularly good.

Looking forward to hiring Ciao Asia Travel again!
Written March 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dodoi Manghano
12 contributions
5.0 of 5 bubbles
Sep 2019
I am a Filipino and this was the best tours I've been to when it comes for traveling along with my Italian, Khmer and Vietnamese friends. I learn a lot of thing about the culture in North Vietnam. I have seen astonishing natural design of mountains, trees, grass and river flows. The staff are amazing when conducting our tour.So, I will definitely visit to Vietnam again with the company but next adventure will be on South Vietnam :) <3
Written March 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tashbarry
Perth, Australia10 contributions
1.0 of 5 bubbles
Mar 2020 • Couples
A very experienced traveller and never thought I’d say this - I don’t recommend this tour AT ALL!! My partner and I almost left on the 2nd day but as this was our splurge part we decided to stick it through and hope for the best. What was so disappointing is the fact that we booked the group tour yet saw no other travellers OR GUIDES from ciao Asia the entire time!!! There was also a huge amount of time we spent waiting... waiting in a dark hotel lobby amongst sleeping staff because we arrived too early for brekky or check in, in Sapa for 3 hrs for a driver to pick us up, in Lao Cai for 4 hours for our train to depart. As you’re on public transport anyway (with no guide) you’re basically paying a lot of money for someone to organise the travel to and from Sapa and Halong Bay in disguise of a ‘tour’. I highly recommend you organise it yourself to save a lot of money, and make the timing more efficient to get the most out of your trip. I recommend a return bus or private car, or train for the experience from Hanoi to Sapa, local tour guide at Sapa (there are plenty!!!), and a separate Halong bay cruise which will organise your pick up and drop off from your hotel. Sapa and Halong are absolutely beautiful and worth the visit, we just wished someone warned us about doing it through this company!
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms. Natasha Barry, I thank you for your feedback and we apologize for not giving you a great experience with us. Your valuable feedback will be a reminder and inspiration to our team to do better in the future. We want 100%, not 99%, of our customers to be happy and satisfied. That is our constant goal. Best regards, Ciao Asia Travel Team.
Written March 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Debbie T.
6 contributions
5.0 of 5 bubbles
Dec 2019
I can't say enough good things about Diu of Ciao Asia Travel. This was a very important trip for my husband, who was returning to Vietnam after escaping Saigon 45 years ago. We took our young adult children so they could learn about their heritage. We spent 11 days touring 4 major cities and saw so many wonderful sights, that included some childhood memories for my husband and many sites he had never seen. Diu was so very thorough and sensitive to the meaning of this trip. She was fast to respond in helping plan all the details, she was a fabulous resource and answered all my questions and concerns. This was a tough trip to plan with many flights, details and sites to get in during 11 days. Diu was so helpful and understood the significance of it, and treated us like family. There were no problems during our vacation and everything went according to plan. She even came to meet us with some thoughtful Vietnamese gifts. We will always be grateful to Diu. She was a gem! If you are planning to go to Vietnam, I highly recommend Diu!
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

fabulist00
Fort Collins, CO19 contributions
5.0 of 5 bubbles
Dec 2019
I discovered Ciao Asia Travel after looking for a local company to help arrange a solo trip to Laos and I could not be happier with my choice! Ms. Diu was extremely helpful during the whole process. Very responsive to any questions and suggestions and more than willing to help accommodate and changes. All the arrangements, including hotels and English speaking guides, were top notch. I had many transfers around Laos and I never once had to worry about a single thing not working out. All the guides were amazing, friendly and very helpful. I would absolutely recommend Ms. Diu and Ciao Asia and will be using them again for my next trip to the area.
Written January 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Idan
2 contributions
5.0 of 5 bubbles
Dec 2019 • Couples
We went on the 10 day trip from north to south Vietnam. Diu from Ciao Asia helped us organise the trip from the start. I was initially a little hesistent as this was not a company I have heard of in Europe before. However Diu was always very quick to reply and helpful and put me at ease. We were given an itinerary which we liked and personal preferences such as standard of hotel and diet were asked. We are both vegetarian so that was important to us. The trip itself was excellent. Everything promised was delivered and in a really organised and smooth way. There were no delays in transfers between attractions/cities/to and from airports. Every meal included in the package consisted of more than three courses - we were never hungry! We really appreciated that they were able to cater for our vegetarian diet and provide delicious hearty Vietnamese meals. You could tell the team including local guides put a lot of time to make sure we had everything we needed. All this at great value and with a friendly team throughout.

Looking back booking a private organised trip saved us a lot of time and hassle when it came to planning a trip with a limited number of days available. Highly recommended and would happily book with them again if we were to go back to Southeast Asia.
Written December 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

zephyrs29
Hanoi, Vietnam33 contributions
5.0 of 5 bubbles
Aug 2019 • Friends
I was referred to the tour agency services through a recommendation of a friend whom have engaged their services twice. I am certainly not disappointed at all! Ms Giang, who assisted us with the booking of the entire customised tour, was very prompt in response and exceedingly helpful to accommodate last minute additional members to our entourage. We made arrangements to do two side trips to Ha Long and Sapa, which were wonderfully arranged, including a luxury cruise in Ha long and a luxurious overnight sleeper train to get us to Sapa with the intention to embark on a 2D1an trekking trip on Mt fansipan.

The trekking package included trekking guide, Mr Nga and his team of young Porters. They were all very helpful and patient with us in ensuring that we get to trek Fansipan safely in spite of the poor weather. The agency also assisted us with hotel reservations in Hanoi city at Chalcedony Hotel which was very accommodating with our multiple check-in in between the 10 days trip, and as a bonus, the booking rate through the agency for hotel is cheaper than Agoda / booking.com. Highly recommend their services and would definitely engage them again should we visit Vietnam again.
Written August 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sonsoles S
2 contributions
5.0 of 5 bubbles
Jul 2019
Viajamos toda la familia, cinco personas. El itinerario que nos propusieron, los hoteles, los guías... todo fue perfecto. Muy muy muy recomendable nuestra experiencia con Ciao Asia Travel. Organizamos el viaje desde España, a través de email y WhatsApp y no tuvimos ningún problema, dificultad o complicación. Fue muy sencillo y el viaje superó nuestras expectativas, en organización y destino maravilloso.

We travelled all the family together, five people. The proposed itinerary, the selected hotels, the guides in each city... everything was excellent. Highly recommendable our experience with Ciao Asia Travel. We organized the trip from Spain, through email and WhatsApp, and we didn´t have any problem, nor difficulty at all. It was straightforward, and the trip exceeded our expectations in terms of organisation and a fantastic destination.
Written August 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CIAO ASIA TRAVEL - DAY TOURS (Hanoi) - All You Need to Know BEFORE You Go