We only had a few days in Hanoi, so we decided to book a local guide, and I'm glad we did! I booked a three day tour with Kevin. We did an evening food tour, a tour of Nihn Bình, and a snake tour. We also scheduled our airport transfers with him. From start to finish Kevin went the extra mile to make sure our time in Ha Noi was memorable. He checked in on our airport transfers several times and made sure everything went smoothly, and he even saw us off. He is a really nice and personable guide, and it was really a pleasure getting to know him. I don't want to give too much away about his tours, but I promise every one was amazing, and had a little more adventure than anticipated. I highly recommend using this company for any of your tours. Our short time in Ha Noi was the highlight of our travels to Southeast Asia.