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Open today: 8:00 AM - 6:00 PM
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Tours from Hanoi Transfer Service tend to sell out - travelers recommend booking in advance!
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Certificate of Excellence
Traveler Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“leila pham”(31 reviews)
“da nang airport”(22 reviews)
About
Since 2000, Hanoi Transfer Service (HTS) has provided a wide range of luxury transfer services (airport transfers, Car rentals, Daily trips, Packages tours ). We also offer private tours of one or more days visiting some of the most beautiful places...more
Closed Now
Hours Today: 8:00 AM - 6:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
Hanoi 100000, Vietnam
Website
+84 98 235 82 82
Reviews (1,935)
Filter reviews
1,773 results
Traveler rating
1,528
178
29
16
22
Traveler type
Time of year
LanguageEnglish
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1,528
178
29
16
22
Show reviews that mention
All reviewsreliable serviceleila phamda nang airporthalong baydriver waitingairport pick up and dropvia emailhighly recommend this servicealways on timedrove safelyflight was delayedgreat communicationquick responsepick upsprivate carwent smoothlyho chi minh city
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1 - 10 of 1,773 reviews
Reviewed today via mobile

Lucy arranged the perfect transport for me and my friends when we arrived in Hanoi. After arranging everything online, I reached out to let her know our flight had been delayed. It was no problem! Our driver waited the additional 2 hours and we had...More

Thank addobson
Reviewed yesterday

Great service. Good price. Quick respons. Great driver. We received great support and follow up by Lucy Vu.

Thank famgroenberg
Reviewed yesterday

Lucy provided great service at short notice for a return trip to Mai Chau. Lucy is extremely helpful and professional and I look forward to using her services again. The driver was excellent and the service provided was faultless at a great price.

Thank Adventurewild
Reviewed yesterday

Excellent service and took some of the stress off of travel. I highly recommend. Be sure to book 24hrs prior if you intend to use the website. Within 24 hrs you can arrange via text or email.

1  Thank Jeff C
Reviewed 2 days ago via mobile

Thank you very much Anna for booking our driver. Felt safe and had a good trip to the airport for a reasonable price. Thanks

2  Thank Teresa M
Reviewed 3 days ago via mobile

Excellent service, driver was waiting exactly where the email said they would when I arrived. The sales person Lucy was very helpful and nice, contacted me after to make sure that everything had come well. We definitely use the service again

3  Thank Gregory P
Reviewed 3 days ago via mobile

Really great service. Took my family of 7 out for the entire day from Ho Chi Minh City to Nui Dat (2hrs away). We conducted a personal tour once there and then the driver returned us. Most impressive of all was the communication with the...More

2  Thank lisadavo16
Reviewed 4 days ago

I have booked this service 4 times in the last 3 months-travelling between Hanoi city and the airport (Noi Bai). The booking process is easy and was confirmed/organised quickly (thank you Lucy Vu). The drivers were always on time and the car or van was...More

2  Thank 512gg2018
Reviewed 4 days ago

As arranged from the UK online, all was as booked. The driver was waiting at the airport and we received speedy transfer .

1  Thank ashmall2018
Reviewed 4 days ago via mobile

Had excellent service from booking via email with Lucy Vu who answered all my questions to the lovely driver who was waiting for me with my name clearly on a board. It was so good I booked a return trip to Hanoi from Ha Long...More

2  Thank Roz K
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Questions & Answers
Ask a question
Mark H
16 July 2018|
Answer
Response from hanoitransfersevice | Property representative |
Thank you for your question, Please email us online@hanoitransferservice com Thank you
0
Votes
Essie62
3 June 2018|
AnswerShow all 2 answers
Response from Yelena U | Reviewed this property |
We got a quote on their website also
0
Votes
leewaichuang
18 May 2018|
AnswerShow all 2 answers
Response from levijaya | Reviewed this property |
I think you have left your request for a quotation on the page for comments. You may like to contact the company directly so that they can respond to you. Suggest you give full details of flight arrival time, adults or... More
0
Votes