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Review Highlights
Comfortable overnight train to SAPA

Deciding which private carriage to go with on your overnight trip to SAPA can be difficult. We... read more

Reviewed February 4, 2018
l0ubris
,
Brisbane, Australia
Excellent limousine transfer

With 3 friends we decided to visit Sapa from Hanoi and back to Hanoi Airport. All was organized... read more

Reviewed November 21, 2017
Reinardus v
,
Shanghai, China
via mobile
Read all 28 reviews
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Et - Pumpkin Adventure Travel is a private tourism company which operates under the rules of Vietnam National Administration of Tourism. We provide you the opportunities to travel throughout Vietnam as a true traveler and off the beaten path. Having studied, travelled and worked all over Vietnam , Mr Tuan and his friends founded one of the first dedicated Vietnam adventure tour - operations in 1999, and named company Et - Pumpkin Adventure Travel with desire bring you all enjoyable tours; discover the Vietnam's untouch areas. Over the years they pioneered magnificent routes and established a trustful network leading to every corner of the country. By these strong positions , resulted in an excellent reputation in producing unique and exciting adventure tours for foreign tour- operators and the individual traveller.
  • Excellent37%
  • Very good32%
  • Average3%
  • Poor14%
  • Terrible14%
Travelers talk about
“soft sleeper” (2 reviews)
“pick ups” (3 reviews)
“halong bay” (4 reviews)
Closed Now
Hours
Hours Today: 6:30 AM - 9:30 PM
Suggested Duration: 1-2 hours
LOCATION
Hanoi 10000, Vietnam
Write a ReviewReviews (28)
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All reviews
"soft sleeper"
in 2 reviews
"pick ups"
in 3 reviews
"halong bay"
in 4 reviews
"loa"
in 2 reviews
"cai"
in 3 reviews
"sapa"
in 14 reviews
"stops"
in 4 reviews
"cabin"
in 4 reviews
"journey"
in 2 reviews
"driver"
in 4 reviews
"english"
in 2 reviews
"vietnam"
in 3 reviews
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1 - 10 of 21 reviews

Reviewed 4 February 2018

Deciding which private carriage to go with on your overnight trip to SAPA can be difficult. We booked and paid for our passage at the office in Hanoi, which was an easy process. Having traveled with ET -Pumpkin I can only comment on this one...More

1  Thank l0ubris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 November 2017 via mobile

With 3 friends we decided to visit Sapa from Hanoi and back to Hanoi Airport. All was organized online, deposit paid and confirmed. Driver was on time ( earlier) on agreed pick up place at hotel Hanoi, drove us very comfortably and safe to Sapa....More

Thank Reinardus v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 August 2017

Booked round trip travel from Hanoi to Sapa our ride there was OK however our ride back was sold to another carrier by ET pumpkin without our knowledge. no AC, no WIFI and me and my wife had to share a seat.... we tried reaching...More

Thank juancruz415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 24 August 2017

Hi Juan Cruz, many thanks to you for your feedback. The first we are really sorry you about this mistake. Could you please give me more detail about your trip (about date, time you came back to Hanoi by our bus) We will never let...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 22 August 2017

They picked us up from the hotel, the journey was just over 5 hours. A bottle of water and little snacks was provided in the beginning of the journey and there were sufficient stops for food and toilet breaks. Specialy, they gave us the free...More

Thank PynEnglishclub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 August 2017 via mobile

We travelled from Hanoi to Sa Pa return with no problem, the bus has Wifi and really good air conditioning and stops for bathroom breaks and food! Nghia was the main person on board with us and he helped us so much planning our trip...More

1  Thank zadiepresland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 July 2017 via mobile

The servise of et-pumpkin was booked by our tourorganisation. We were driving from hanoi to sapa with this bus and the service was just amazing! We had nothing to complain about it. We never experienced a busdrive like that in vietnam.

2  Thank jannikpfister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 June 2017 via mobile

Service was booked through our tour to Sapa and it was amazing. Provides us with water, snacks, and a free drink at one of our stops. The van was top of the line and I believe to be brand new. The host was very friendly...More

2  Thank Jewels H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 May 2017

This is the second time we have booked through ET - Pumpkin Adventure Travel. First was for Halong Bay, It was perfect, also very long ago 2013. This time it was just this month to SAPA. Mr The, has been incredbile, we had him on...More

3  Thank ttp1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 21 May 2017

Thank you for using Pumpkin travel. Customer satisfaction is our pride and development.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 April 2017

Our travel agency didnt had seats in their own bus, so the travel agent suggested to go by ET-Pumpkin Limousine bus. Very nice expirience. 1) Bus came on time, or even 10 min earlier 2) Staff was very polite and good English, informed us in...More

2  Thank mashakoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 October 2016 via mobile

The web site departure times are all very much out of date and despite booking well in advance we were not informed of this. Resulting in us waiting at the train station for hours. 'Included' transfer from Lao Cai station to SaPa was not there...More

1  Thank candice a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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