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Et - Pumpkin Adventure Travel is a private tourism company which operates under the rules of Vietnam National Administration of Tourism. We provide you the opportunities to travel throughout Vietnam as a true traveler and off the beaten path. Having...more
Deciding which private carriage to go with on your overnight trip to SAPA can be difficult. We booked and paid for our passage at the office in Hanoi, which was an easy process. Having traveled with ET -Pumpkin I can only comment on this one...More
With 3 friends we decided to visit Sapa from Hanoi and back to Hanoi Airport.
All was organized online, deposit paid and confirmed.
Driver was on time ( earlier) on agreed pick up place at hotel Hanoi, drove us very comfortably and safe to Sapa....More
Booked round trip travel from Hanoi to Sapa our ride there was OK however our ride back was sold to another carrier by ET pumpkin without our knowledge. no AC, no WIFI and me and my wife had to share a seat....
we tried reaching...More
Management response:Responded 24 August 2017
Hi Juan Cruz, many thanks to you for your feedback. The first we are really sorry you about this mistake. Could you please give me more detail about your trip (about date, time you came back to Hanoi by our bus) We will never let...More
They picked us up from the hotel, the journey was just over 5 hours. A bottle of water and little snacks was provided in the beginning of the journey and there were sufficient stops for food and toilet breaks. Specialy, they gave us the free...More
We travelled from Hanoi to Sa Pa return with no problem, the bus has Wifi and really good air conditioning and stops for bathroom breaks and food! Nghia was the main person on board with us and he helped us so much planning our trip...More
The servise of et-pumpkin was booked by our tourorganisation.
We were driving from hanoi to sapa with this bus and the service was just amazing!
We had nothing to complain about it. We never experienced a busdrive like that in vietnam.
Service was booked through our tour to Sapa and it was amazing.
Provides us with water, snacks, and a free drink at one of our stops.
The van was top of the line and I believe to be brand new. The host was very friendly...More
This is the second time we have booked through ET - Pumpkin Adventure Travel.
First was for Halong Bay, It was perfect, also very long ago 2013.
This time it was just this month to SAPA. Mr The, has been incredbile, we had him on...More
3 Thank ttp1111
Management response:Responded 21 May 2017
Thank you for using Pumpkin travel. Customer satisfaction is our pride and development.
Our travel agency didnt had seats in their own bus, so the travel agent suggested to go by ET-Pumpkin Limousine bus.
Very nice expirience.
1) Bus came on time, or even 10 min earlier
2) Staff was very polite and good English, informed us in...More
The web site departure times are all very much out of date and despite booking well in advance we were not informed of this. Resulting in us waiting at the train station for hours. 'Included' transfer from Lao Cai station to SaPa was not there...More