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At Your Service - Private Tours - CLOSED

Roatan, Honduras
281-201-0616
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Review Highlights
Excellent concierge

The only thing that would make Sue-Ann more perfect as a concierge, is if she would split into... read more

Reviewed 8 February 2015
Allen21096
,
Chicago, Illinois
Saved our trip

Airline had lost and then held luggage hostage. Best concierge in hemisphere found us lost and all... read more

Reviewed 31 January 2015
Louisabp
,
Columbia, South Carolina
Read all 53 reviews
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Overview
  • Excellent98%
  • Very good1%
  • Average0%
  • Poor0%
  • Terrible1%
Feb 7, 2015
“Excellent concierge”
Jan 31, 2015
“Saved our trip”
LOCATION
Roatan, Honduras
CONTACT
281-201-0616
Reviews (53)
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1 - 10 of 53 reviews

Reviewed 8 February 2015

The only thing that would make Sue-Ann more perfect as a concierge, is if she would split into several of her to help more people. I have utilized her skills on a number of occasions and found that she is extremely knowledgeable about the island...More

Thank Allen21096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 31 January 2015

Airline had lost and then held luggage hostage. Best concierge in hemisphere found us lost and all but barefoot. Out of kindness and commitment to hospitality, Sue-Ann Solomon rescued our luggage from locked room in non-responsive airline office and turned around our week. Strongly recommend...More

Thank Louisabp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roatan_AtYourService, Owner at At Your Service - Private Tours, responded to this reviewResponded 4 February 2015

Thank you so much for this review. It was truly my pleasure to assist you. Being a concierge to me means "if you see someone who needs assistance; then help, no matter what it takes" I just wish that we had met at the beginning...More

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Reviewed 10 October 2014

Visited Roatan with my husband last year while on a cruise and contacted an old school friend and asked for a referral for an island tour guide. Didn't realize my friend, Sue-Ann, was the Pink Lady of Roatan. She made our short stay so enjoyable....More

Thank 1RoswellMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 2 October 2014

At your service was a huge asset to us on our last trip. We actually live in Roatan and asked her to help us logistically on a quick vacation to the states. I stupidly booked a return flight from Miami to Roatan instead of Roatan...More

Thank wwelbourn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roatan_AtYourService, Owner at At Your Service - Private Tours, responded to this reviewResponded 8 October 2014

Will, it was our pleasure to assist you and your wife with your departure from the Roatan Airport and arrival to the Roatan Airport. We have 1 US carrier that has changed staff completely and another that has changed management; fortunately we have maintained an...More

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Reviewed 7 June 2014

Visited Roatan while on a cruise in August 2013, we grabbed a taxi and done a little shopping and sight seeing. While shopping I seen an item that I thought about purchasing but talked myself out of it. Once I got back home from our...More

Review collected in partnership with this attraction
Thank cryskirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 May 2014

We would highly recommend At Your Service Roatan for all your travel needs and tours in Roatan. Sue Ann and her staff were wonderful. Sue Ann delivered everything she promised and then some. Her staff is friendly, reliable and fun. We had such a great...More

Review collected in partnership with this attraction
Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roatan_AtYourService, Owner at At Your Service - Private Tours, responded to this reviewResponded 27 May 2014

Nancy, Thank you so much for your review of our services. It was such a pleasure to work with you on your vacation plans. My greatest pleasure is having a client tell me that I made a difference in their vacation. I would also like...More

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Reviewed 20 April 2014

Sue-Ann Solomon met me at the airport and had me ushered thru baggage claim very quickly! Then she told me to sit a minute and reappeared with a cold beer for me! We then traveled to the sailboat I was going to visit up island...More

Thank Russ W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roatan_AtYourService, Owner at At Your Service - Private Tours, responded to this reviewResponded 6 May 2014

Hi Russ, Thank you so much for your review of my services and tour of the beautiful place I call home. When I can share the Real Beauty of Roatan with a first timer to the island, it gives me such a thrill. Being that...More

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Reviewed 16 April 2014

We were recommended by a friend to get in touch with Sue-Anne when we were on a cruise and wanted to experience Honduras off the beaten track. Sue-Anne was very organized, picked us up at the port as planned and provided an exceptional tour of...More

Review collected in partnership with this attraction
1  Thank J V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roatan_AtYourService, Owner at At Your Service - Private Tours, responded to this reviewResponded 6 May 2014

John what can I tell you? It was such a pleasure to spend your day on Roatan from the Cruise ship with you and your friends. We had such a blast touring the East End of the island and sharing the Real Beauty of Roatan...More

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Reviewed 14 April 2014 via mobile

Sue Ann picked up a friend at the airport and dropped him off at our marina. Friendly, prompt, thoughtful. Whatever you need Sue Ann knows the island.More

1  Thank ScottFreeVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roatan_AtYourService, Owner at At Your Service - Private Tours, responded to this reviewResponded 6 May 2014

Heather and Scott, Wow what a whirlwind of a time we had when you were here on Roatan. You all opened up new doors of who AT YOUR SERVICE can provide services to. It was a pleasure to assist you with the airport pick up...More

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Reviewed 11 April 2014

As a first timer to the island I had done extensive amounts of research prior to our visit. During my research I came across At Your Service and considered contacting Sue Ann Solomon. As we got closer to the trip, in the last minute rush,...More

Review collected in partnership with this attraction
1  Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roatan_AtYourService, Owner at At Your Service - Private Tours, responded to this reviewResponded 6 May 2014

Matt, it was too funny when we started talking and then you knew who I was. We had a great conversation at brunch at entre pisco y nazca in west end and then it was a pleasure to assist you with your vacation even more...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.