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Captain Van's Rentals and More

West Bay Mall, West Bay # 6 | West Bay Mall Unit #6, Roatan IB3100, Honduras
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Review Highlights
One day rental off cruise ship

My partner and I rented two scooters for one day -- we only had a short period as we came into... read more

Reviewed April 2, 2018
Sarah O
Professional and dependable

I read up on Captain Van's Rentals prior to our trip to Roatan and as we were staying in West Bay... read more

Reviewed March 12, 2018
JRHiggy
,
Houston, Texas
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We have been in business since 1998. We offer guided & self guided tours and rental transportation for the island of Roatan. We have been in business since 1998, and are proud of our reputation. Please come visit us in the West Bay Mall. We also offer rental deliveries to those staying a far distance from West Bay. Plus our store offers a great selection of wine, liquor, beer and everyday items. Get in touch with us.
  • Excellent76%
  • Very good14%
  • Average1%
  • Poor2%
  • Terrible7%
Travelers talk about
“west bay” (19 reviews)
“port days” (2 reviews)
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LOCATION
West Bay Mall, West Bay # 6 | West Bay Mall Unit #6, Roatan IB3100, Honduras
Write a ReviewReviews (83)
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"rented scooters"
in 8 reviews
"west bay"
in 19 reviews
"port days"
in 2 reviews
"in great shape"
in 4 reviews
"oak ridge"
in 2 reviews
"beautiful island"
in 2 reviews
"cruise ship"
in 3 reviews
"these guys"
in 2 reviews
"cesar"
in 9 reviews
"guillermo"
in 5 reviews
"modem"
in 4 reviews
"driver"
in 9 reviews
"transaction"
in 2 reviews
"resort"
in 5 reviews
"pier"
in 4 reviews
"hold"
in 3 reviews
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1 - 10 of 81 reviews

Reviewed April 2, 2018

My partner and I rented two scooters for one day -- we only had a short period as we came into Mahogany Bay via cruise ship. First, I must say, Caesar was so great! He picked us up outside the cruise terminal and drove us...More

Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray R, Owner at Captain Van's Rentals and More, responded to this reviewResponded 3 weeks ago

I really appreciate you taking the time to make a comment. Your feedback about Cesar is heartwarming and consistent with the service he always gives to our clients. I am glad you had a good time and we look forward to seeing you in the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2018

I read up on Captain Van's Rentals prior to our trip to Roatan and as we were staying in West Bay it was the most convenient option. Easy to locate with their mall location. We rented two scooters for the day as we wanted to...More

Thank JRHiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2018

Where we were staying, East end in Oak Ridge definitely made it apparent that having scooters to explore easier with the roads being ravished with pots holes from recent rains. We were able to reserve 2 scooters, have them delivered to our place for extra...More

Thank Julia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 10, 2018 via mobile

This is a nice little place near the West Bay resorts. It has a lot of misc grocery items but also beer and wine and pop. Very convenient and reasonable prices.

Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2018

I had read reviews about Captain Van's and how terrific the personal tour guide Cesar was. I am happy to report that it is all TRUE! We wanted to see a lot of different places on the island so I gave Cesar my to do...More

Thank LadBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2018

We booked a rental of 4 scooters. It was great because they picked us up for free at the pier when our cruise arrived. They gave us a free ride to the shop. The weather was very bad so we didn't take the scooters we...More

Thank Derek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray R, Owner at Captain Van's Rentals and More, responded to this reviewResponded January 25, 2018

Thanks Derek and crew for your business and your kind words. I am glad you enjoyed riding around in the Ford Escape since I was told it was still raining when your ship visited Roatan, and renting scooters was not the best option. I will...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2018

We rented scooters for the whole family and rode around Roatan for the day. Everything was simple, streamlined and fast from booking online to picking up and returning. The staff was helpful, pleasant, and even let us use his cell phone to deal with a...More

1  Thank Cheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray R, Owner at Captain Van's Rentals and More, responded to this reviewResponded January 25, 2018

Thanks Cheryl for the review. We look forward to seeing you again on your next vacation to West Bay, Roatan.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2017 via mobile

Staff seem very knowledgeable and willing to help. SIM cards to buy and modems and vehicles to rent with a little store to buy beer and sodasMore

Thank Vanguard007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray R, Owner at Captain Van's Rentals and More, responded to this reviewResponded January 25, 2018

Vanguard. Thanks for the comments. Captain Van's tries to offer everything that a tourist could ask for. From renting transportation, selling SIM cards for people wanting local internet and phone, to stocking up on Beer, Wine and Liquor, plus mixed, beverages and snacks....and even over...More

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A TripAdvisor Member
5
Reviewed November 6, 2017 via mobile

We reserved a car with a driver for the day, and Ceasar was the driver assigned to us. I cannot say enough good things about him, he was genuinely warm, easy going & accommodating. He even purchased an umbrella with his own $ before picking...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray R, Owner at Captain Van's Rentals and More, responded to this reviewResponded December 1, 2017

Thank You for your kind comments about Cesar and your island tour. He has been with Captain Van's for over a decade, and his easy going attitude and care for our clients is truly his personality ...day in and day out. Thank You for your...More

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Reviewed April 11, 2017

We have travelled to Roatan 8 times, the last 2 times we have rented from Captain Van's. They are the Best in our books. The staff are very courteous and helpful, the vehicles always clean and ready to go, they even give you the greatest...More

1  Thank Roatanski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray R, Owner at Captain Van's Rentals and More, responded to this reviewResponded May 19, 2017

Myself and the employees of Captain Van's appreciate your return business, and we look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
jules201011
23 January 2018|
Answer
Response from Murray R | Property representative |
Hello Jules. Please visit our website captainvans com for complete pricing and details. FYI: We respond quicker to enquiries via email. Thanks, Murray R
0
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snorklerMinnesota
5 January 2018|
AnswerShow all 4 answers
Response from Murray R | Property representative |
I apologize for not responding earlier. Please visit our website at Captainvans com to see pricing and details. Feel free to email us for faster responses. Thanks Murray R
0
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