Mississippi River
Mississippi River
4
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The area
Neighborhood: Uptown / Carrollton
Very much their own self sufficient unit within the greater metro area, Uptown and Carrollton tone down the urban edge with a friendly attitude and collegiate feel. Home to Tulane and Loyola Universities, all the students living in the area ensure that Uptown and Carrollton stay youthful, cosmopolitan and vibrantly fun. Two of the liveliest thoroughfares for nightlife and socializing (and yes of course more of the city’s outstandingly good food and live music) are Oak Street and Maple Street. For a truly wild time, the expansive acreage of Audubon Park, with its zoo, golf course, and actual patches of swampy wetlands, means peace and quiet are never too far away.
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We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
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1 within 10 kms
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
116 reviews
Excellent
53
Very good
27
Average
13
Poor
10
Terrible
13
Janey M
2 contributions
Sep 2022
On Sept 26, 2022, American Queen cancelled our paid in full cruise, scheduled to depart on Dec 28, 2022.
It has been a month and they have not refunded the $2,226.00 I paid to them in Sept 2021. According to the woman who answered their phone, other customers have not received their refunds 60+ days after American Queen cancelled their cruises.
Will I need to file suit against them to retrieve my money? I will NEVER cruise with American Queen Voyages again.
(note - Sept 26, 2022 is when they cancelled the cruise)
It has been a month and they have not refunded the $2,226.00 I paid to them in Sept 2021. According to the woman who answered their phone, other customers have not received their refunds 60+ days after American Queen cancelled their cruises.
Will I need to file suit against them to retrieve my money? I will NEVER cruise with American Queen Voyages again.
(note - Sept 26, 2022 is when they cancelled the cruise)
Written October 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elaine T
Chepachet, RI4 contributions
Aug 2021
We booked a Big Band Riverboat Cruise on March 17, 2021. We were booked for the August 16, 2021 Mississippi River Cruise. We and our travel friends were cancelled by American Queen Steamboat Company with no reason provided and no apology. Our travel agent notified us and was also unable to explain why this cruise was cancelled except to indicate the boat may have possibly been booked in its entirety by a large corporation. We were left totally uninformed and had to keep pushing to get a refund. Our flight costs were not reimbursed and cannot be cancelled; leaving us with hundreds of dollars invested in flights that we must use before March, 2022.
American Queen Steamboat Co. showed total disregard and disrespect to payed passengers who had invested their time and money in the Company. American Steamboat Co. never contacted us directly and we learned from our travel agent that they would offer us a nominal compensation if we rebooked a cruise immediately (having the gaul to think we would even consider rebooking after being totally dismissed by them).
I am urging all my acquaintances to NEVER, EVER book a cruise with American Queen Steamboat Co.
American Queen Steamboat Co. showed total disregard and disrespect to payed passengers who had invested their time and money in the Company. American Steamboat Co. never contacted us directly and we learned from our travel agent that they would offer us a nominal compensation if we rebooked a cruise immediately (having the gaul to think we would even consider rebooking after being totally dismissed by them).
I am urging all my acquaintances to NEVER, EVER book a cruise with American Queen Steamboat Co.
Written August 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FLtraveler
Punta Gorda, FL54 contributions
Aug 2021
We and four of our friends (one celebrating her 80 birthday) were cancelled off the Aug. 2021 Big Band cruise from Memphis to Louisville because someone booked the entire boat on short notice. What kind of a company does that?? And to make matters worse, we have yet to get our refund and the company wants to hold back $500 as a future cruise credit. What kind of a company does that??
This was a very special trip for three couples since it was an 80th birthday celebration for one of the travelers. It was rescheduled after being canceled the previous year. The cruise was scheduled for 8/15/21 from Memphis to Louisville. On 6/24/21 we were notified by our travel agent that our booking had been cancelled by American Queen because someone had booked the whole boat! American Queen offered a different boat on the same date or alternate dates on the Queen. None of the alternatives were acceptable. The American Queen Steamboat made a business decision without an real regard for how it affected their customers. They should be ashamed of their lack of business ethic and total disregard of their customer base. We have traveled with them numerous times but will never do it again.
We lost money for our airline tickets and American Queen has not yet refunded our money. They are also refusing to return the full amount, holding back $500 as a future cruise credit even though we will never sail with them again. They cancelled the trip because they had a better deal and now they are holding back $500! What kind of a company does this?? As of 8/18/21 we have not received even our partial refund. We have contacted them numerous times. Most recently we talked with a Jackie at 812-551-3289, in customer service, and she stated that the partial refund had been credited to our card on 8/3/21. It has not shown up and she has not returned our calls. This is a terrible company that has no regard for their customers. We urge all to reconsider traveling with them. They can not be trusted.
This was a very special trip for three couples since it was an 80th birthday celebration for one of the travelers. It was rescheduled after being canceled the previous year. The cruise was scheduled for 8/15/21 from Memphis to Louisville. On 6/24/21 we were notified by our travel agent that our booking had been cancelled by American Queen because someone had booked the whole boat! American Queen offered a different boat on the same date or alternate dates on the Queen. None of the alternatives were acceptable. The American Queen Steamboat made a business decision without an real regard for how it affected their customers. They should be ashamed of their lack of business ethic and total disregard of their customer base. We have traveled with them numerous times but will never do it again.
We lost money for our airline tickets and American Queen has not yet refunded our money. They are also refusing to return the full amount, holding back $500 as a future cruise credit even though we will never sail with them again. They cancelled the trip because they had a better deal and now they are holding back $500! What kind of a company does this?? As of 8/18/21 we have not received even our partial refund. We have contacted them numerous times. Most recently we talked with a Jackie at 812-551-3289, in customer service, and she stated that the partial refund had been credited to our card on 8/3/21. It has not shown up and she has not returned our calls. This is a terrible company that has no regard for their customers. We urge all to reconsider traveling with them. They can not be trusted.
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael F
3 contributions
May 2020
Disappointed to have our Snake river cancelled and even more to learn that our refund will take 90 days. This is unacceptable, it amounts to a 6 month loan to the company. After complaining a couple of times I did get a very polite response that said in effect yes its 90 days. I think its a deliberate policy and just don't see they are trying to get refunds out quickly.
Written May 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dmmoger
Milford, CT37 contributions
Sep 2021
The American Queen Steamboat company needs to improve customer service from the company office. The experience on the American Duchess was very good and the crew went out of their way to accommodate. However, the corporate office did not care about their customers concerns about taking the cruise under these conditions and promises made by company representative (Cheryl) were not followed up on. We had to frequently visit ship personnel to get action on promises and compensations promised.
Our Mississippi River cruise was set to start one week after Hurricane Ida struck. No email was sent to us to tell us if our trip from Memphis to New Orleans was still on until two days before departure when our travel agent was notified that the trip was on and would end in New Orleans. When we arrived at the hotel in Memphis, the guest service representative did not tell us until I asked that our two day extension in New Orleans was cancelled and by the way you now have to rebook your return air flight. We were told that the refund for the two day extension will take up to 30 days. We had to fight to get the refund back to our credit card. The company wanted us to use our trip insurance.
The American Duchess ship and crew were excellent; so it is too bad that the main company can't offer good customer service. We will not use this company again.
Our Mississippi River cruise was set to start one week after Hurricane Ida struck. No email was sent to us to tell us if our trip from Memphis to New Orleans was still on until two days before departure when our travel agent was notified that the trip was on and would end in New Orleans. When we arrived at the hotel in Memphis, the guest service representative did not tell us until I asked that our two day extension in New Orleans was cancelled and by the way you now have to rebook your return air flight. We were told that the refund for the two day extension will take up to 30 days. We had to fight to get the refund back to our credit card. The company wanted us to use our trip insurance.
The American Duchess ship and crew were excellent; so it is too bad that the main company can't offer good customer service. We will not use this company again.
Written September 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JTS121
Jefferson, OH22 contributions
Mar 2020
We never got to take our cruise as it was cancelled the day before we were to check in. We were shocked to be told our refund would take up to 90 days to be credited to our credit card. We paid in full for the cruise months ago and now they will hold our money for 3 months. Their refund policy is unreasonable and makes me doubt their financial stability. We are going to do everything possible to bring this to everyone's attention.
Written March 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stevelamb7777
Auckland Central, New Zealand60 contributions
Aug 2022
My wife and I spent 2 weeks on the American Jazz cruise boat down the Mississippi . Although our NZ currency was running at 60c to the US dollar which made it eye wateringly expensive , it's definitely a case of "the quality is remembered far after the price is forgotten" . The boat was very comfortable and the crew were amazingly accommodating and professional . The dining was good quality and varied with nice wine as well . I was stunned at the beauty and sheer relaxation the river provided and the friendliness of the fellow passengers and also the locals when we stopped . Stress just faded away . I like these smaller cruise ships with less people , they are more intermate and you get to know most of the crew and passengers . No elbowing at the buffet for the last prawn , with 2000 other passengers , We will never go on a large cruise boat again where you feel that you are processed . We have many fond memories of this cruise and made some friends a long the way
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark M
1 contribution
Jun 2024 • Couples
Lois and myself went on the Mississipi River Boat cruise today Thursday, 20/06/24. at 10.30 am.
John who conducted the tour was absolutely brilliant, his knowledge and commentary was amazing, such a lovely Guy with a lovely personia.
Would most definitely recommend this trip,
Thank you.
Lois and Marko
John who conducted the tour was absolutely brilliant, his knowledge and commentary was amazing, such a lovely Guy with a lovely personia.
Would most definitely recommend this trip,
Thank you.
Lois and Marko
Written June 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy-S60
London, UK1,899 contributions
Jun 2022 • Couples
Just fabulous trip up the Mississippi from New Orleans to Memphis, for a week aboard the American Queen. They just couldn’t do enough for us. It’s not a cheap holiday, but one that just has to be experienced once in a lifetime. Just Google them and see for yourselves….. a week of pure indulgences with everything included!!
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carol M
Townsville, Australia27 contributions
Oct 2016 • Couples
We booked this cruise from Australia as we wanted to see the Mississippi River and the southern states.
I enjoyed our time on the river, the accommodation was fine, the food was excellent but we didn't realise the majority of our fellow passengers would be elderly ( average age 70+) and that all the shore excursions would cater for this age group.
Activities for a younger more agile group would have been appreciated by the small group of us who weren't,t elderly or informed. I didn't think that we received good value for our money. We I
I enjoyed our time on the river, the accommodation was fine, the food was excellent but we didn't realise the majority of our fellow passengers would be elderly ( average age 70+) and that all the shore excursions would cater for this age group.
Activities for a younger more agile group would have been appreciated by the small group of us who weren't,t elderly or informed. I didn't think that we received good value for our money. We I
Written November 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is it more scenic going north from New Orleans to Memphis on the port or starboard side of the ship?
Written June 3, 2022
Sonali B
55 contributions
Why are steamboats costing more than $2000 for 9 days stay on Mississippi river in Louisiana USA? What can I do in steamboats on Mississippi river in Louisiana USA for 9 days stay? Any wildlife in Mississippi river of Louisiana USA?
Written September 25, 2019
This is a bit of a silly question, but we seen pelican's when we were on the Mississippi River and there are Gators too
Written October 3, 2019
My husband uses a small personal mobility scooter. Will he easily have access to all decks and will disembarking at stops be an issue.
Written August 27, 2019
We are booked on the Queen for the end of October , (2019), NO to Memphis. First time cruisers with this company. Are the inclusive excursions something, that we might want to veer off of and book the Premium Excursions? Due to the overall cost of the trip, I'd assume their Hop on Hop off sights to be great as well. We sign up to book the Civil War, as we were told it might sell out, but still pondering on the others. Some, a Plantation tour seem to be a duplicate, just a different plantation. Any suggestions regarding Premium Excursions vs Included Excursions would be greatly appreciated.
Written July 5, 2019
Hello Sue,
I have replied privately. Don't hesitate to email back if you have any further queries.
Written July 5, 2019
Worried about which cabin to choose.going for the public verandas, what’s the best position, side? We are light sleepers so this is a major consideration
Written May 10, 2019
Definitely the verandas. Level 5 is ideal, but if it rains it can be noisy due to them clearing excess water.
Written May 13, 2019
I was wondering what type of shore excursions the Queen of the Mississippi has? Will be doing the Memphis to NOLA cruise next week?
Thanks!!
Written March 4, 2019
We are thinking about the American Duchess for next year. Are most passengers between 70-80?
Written February 21, 2019
No not all them. There were no children and a few couples in 50 s and 60s.
Written March 29, 2019
We are going on the American Queen from Memphis to New Orleans in November 2019. Which side of the boat is best, if any?
Written February 14, 2019
Been there done that along with doing it the other way on the American Duchess. It does not matter what side you are on as the views on both sides are great. As are the views for a swing or rocker at the bow. Lots of places to hang out on the Queen when moving and in port. Be sure not to miss the engine room bar and the engine room down below.
Written August 11, 2019
If you only had time to do one thing in New Orleans what would be your top suggestion - bucket list to do thing???
Thanks in advance.
Written January 19, 2019
I would definitely take the time to decide which TOUR I couldn’t live without. You are there I suppose to learn & see about the city, cemetery, Voodoo or nightlife. So I would pick one of those 2 hour tours & make sure to eat some Cajun food!!
Written January 19, 2019
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