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Tourist Information Centre Kranjska Gora

Review Highlights
Usefull place

Very usefull place. Located in the center of the city (near the Market Place). Nice and helpful... read more

Reviewed 17 August 2017
Mariusz_EU
,
Northern Poland, Poland
very helpful

Very helpful staff and the place to buy your detailed walking map. There is a cafe and toilets... read more

Reviewed 16 August 2018
mandy177
,
Great Malvern, United Kingdom
Read all 42 reviews
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Traveler Overview
  • Excellent40%
  • Very good28%
  • Average7%
  • Poor9%
  • Terrible16%
Oct 1, 2018
“Pointless”
Aug 16, 2018
“very helpful”
About
Suggested duration: < 1 hour
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Contact
Kolodvorska ulica 1c, Kranjska Gora 4280, Slovenia
Website
+386 4 580 94 40
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Reviews (42)
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1 - 10 of 25 reviews
Reviewed 2 October 2018 via mobile

Why do the rudest and most useless people work in tourist information centres? Firstly I asked the assistant at the counter if she spoke English and she laughed, smirked at her colleague and said "of course" whilst rolling her eyes. I was trying to be...More

Date of experience: September 2018
Thank peely500
TIC_KranjskaGora, Public Relations Manager at Tourist Information Centre Kranjska Gora, responded to this reviewResponded 3 October 2018

Dear Sir, we sincerly apologize for your unpleasant experience. We would also like to explain, that most of the huts are really closed during the week in this time of the year since it is not the high season anymore. There are also just a...More

Reviewed 16 August 2018

Very helpful staff and the place to buy your detailed walking map. There is a cafe and toilets within the TIC too

Date of experience: June 2018
Thank mandy177
Reviewed 14 July 2018

The lady at the desk was very unfriendly, and the conversation was not very useful. We found better places reading tripadvisor. :-)

Date of experience: July 2018
Thank LJudt
TIC_KranjskaGora, Public Relations Manager at Tourist Information Centre Kranjska Gora, responded to this reviewResponded 17 July 2018

Dear Mrs. LJudit, we apologize for the bad experience you had with our emplyees. I asure you we Will be taking a look in the situation. Would you mind telling us the date of your visit?

Reviewed 7 October 2017 via mobile

The staff at the tourist information center were super friendly and helpful. They booked my next few days accommodation for me and sorted out a taxi to get to Trenta. That taxi driver was also great and stopped at all the sites on the way...More

Date of experience: October 2017
Thank ursula220
Reviewed 20 August 2017 via mobile

Good help from the staff, very friendly; a nice place to look for information about walks or roads in Kranjska Gora.

Date of experience: August 2017
Thank garcia1974
TIC_KranjskaGora, Front Office Manager at Tourist Information Centre Kranjska Gora, responded to this reviewResponded 21 August 2017

Dear Sir or Madam, thank you for your positive feedback. We are happy to help. Welcome back to Kranjska Gora!

Reviewed 17 August 2017

Very usefull place. Located in the center of the city (near the Market Place). Nice and helpful staff. Maps, informations of events, atractions, etc.

Date of experience: August 2017
Thank Mariusz_EU
TIC_KranjskaGora, Tourist informator at Tourist Information Centre Kranjska Gora, responded to this reviewResponded 18 August 2017

Dear Sir , thank you for your positive feedback. We are happy to help. Welcome back to Kranjska Gora!

Reviewed 21 June 2017

They helped me with advice, even when I was not really sure what I am looking for. Don't hesitate to ask.

Date of experience: June 2017
Thank sason249
TIC_KranjskaGora, Front Office Manager at Tourist Information Centre Kranjska Gora, responded to this reviewResponded 22 June 2017

Dear Sir or Madam, thank you for your positive feedback. We are happy to help. Welcome back to Kranjska Gora!

Reviewed 20 June 2017

Arrived in rain - very helpful lady at desk who spoke good English helped us with identifying walking map of area and also bus timetable - we were set up for the week ahead - go use the place they know their stuff

Date of experience: June 2017
Thank dave c
TIC_KranjskaGora, Front Office Manager at Tourist Information Centre Kranjska Gora, responded to this reviewResponded 22 June 2017

Dear Mr. Dave, thank you very much for your positive review. We are pleased to hear you were satisfied with our services. Best wishes from Kranjska Gora!

Reviewed 12 June 2017

I wrote them two e-mails with lots of questions and got precise and relevant replies within 24-48 hours. We visited them on arrival in Kranjska Gora (2 minutes from bus stop) and within minutes got good, clean and inexpensive accommodation booked. Thank you Elizabeta Skumavc...More

Date of experience: May 2017
Thank Shalom M
Management response:Responded 16 June 2017

Dear Mr. Shalom, thank you so much for your positive review. We are pleased that you were satisfied with our work and offers. We will be happy to have you back in Kranjska Gora!

Reviewed 31 March 2017

The staff in the local Tourist information Centre were most unhelpful and seemed totally disinterested. Clearly there was a language problem as no one spoke Engish and my attempts to point out where I wanted to go, did not progress at all. The guide at...More

Date of experience: September 2016
2  Thank honorgordon
TIC_KranjskaGora, Front Office Manager at Tourist Information Centre Kranjska Gora, responded to this reviewResponded 16 June 2017

Thank you for your review! We would like to apologize that you had such a bad experience with our TIC. We would only like to mention that our staff fluently speaks at least 3 different foreign languages, main one being English. Your mail will be...More

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Questions & Answers
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Linda B
13 March 2017|
AnswerShow all 2 answers
Response from Linda B | Reviewed this property |
Could you give me dates when they start please
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