Lost Souls Alley
Lost Souls Alley
5
1:00 PM - 9:00 PM
Monday
1:00 PM - 9:00 PM
Tuesday
1:00 PM - 9:00 PM
Wednesday
1:00 PM - 9:00 PM
Thursday
1:00 PM - 9:00 PM
Friday
1:00 PM - 9:00 PM
Saturday
12:00 PM - 9:00 PM
Sunday
12:00 PM - 8:00 PM
About
Explore the dark face of the city. Take the challenge and let yourself feel the fear, which has never been so real. Visit rooms haunted by lost souls, and be sure that you will remember forever things which are hidden at the cursed floor at Florianska 6. LOST SOULS ALLEY - Poland's first interactive museum devoted to the basic instinct of fear. Entire floor, which is inspired by horror movies.
Duration: < 1 hour
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The area
Address
Neighborhood: Stare Miasto
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See what travelers are saying
  • Fiona C
    53 contributions
    5.0 of 5 bubbles
    Terrifying (in a good way)
    Was taken here on my birthday, thought we were going to a spa and what a shock this turned out to be. Never been so scared in my life but was so much fun and so glad we did it. Definitely recommend if you like a good scare
    Visited December 2022
    Traveled as a couple
    Written August 6, 2023
  • Robyn01
    56 contributions
    4.0 of 5 bubbles
    VERY scary
    Terrifying! We sadly only managed one room, as we were both too scared to continue, it is PITCH black, i’m not sure how safe it really is, but never mind. The entrance and booking desk are dusty and run down, perhaps this is to add to the experience?
    Visited December 2022
    Traveled as a couple
    Written August 20, 2023
  • jenclark93
    London, United Kingdom12 contributions
    5.0 of 5 bubbles
    Terrifyingly fun!
    Two of us were just looking for something to do to kill some time before our flight home and we are SO glad we found this! So much fun, absolutely terrifying, all we could talk about for the rest of the day! Already looking at booking a trip to Krakow specifically to bring more friends to have a go!
    Visited September 2023
    Traveled with friends
    Written September 12, 2023
  • Janice B
    Rotherham, United Kingdom10 contributions
    5.0 of 5 bubbles
    Scariest and funniest attraction in Krakow
    I found Lost Souls Alley on trip advisor whilst planning my solo trip to Krakow and really wanted to visit. However, whilst reading the “rules” on their website I wasn’t sure whether to try it with being a woman on my own and I definitely didn’t want to go in alone! I called in at Lost Souls Alley (which is in the very centre of the old town) to see what was what. Despite putting the address in Google maps it’s hard to find. It’s not very well signposted and you have to go down an alleyway and up a flight of stairs to find the reception. The guy was very helpful and explained that 6 people are allowed per booking, so if I looked online for a time slot that had less than 6 spaces it would mean that someone else had already booked that slot. The booking system is my only complaint regarding LSA. I wanted to book the green version but it turns out you can only book pink/green and on arrival the whole group must decide which version they want to do. So if you turn up on the day and the other people outnumber you, you either have to cancel or do a version that you don’t want to! I booked a particular time slot for the following day but later received a phone call from LSA. They had noted that I was British but I’d booked on a time slot with Polish people. They offered me another time slot with English speaking people. I really appreciated the call and accepted the change of time slot but it makes me wonder why they don’t offer Polish/English/other language options on their booking system? The experience itself was amazing and very scary. Don’t expect too much in terms of “escape room” experiences. It’s very basic in so much as you’re usually looking for a key or way to escape the room. It’s more about the fear than challenging puzzles 🫣 It’s very dark and if you’re doing the green (hands on) experience the actors will touch you and try to separate you from the group but they won’t hurt you! I don’t want to give too much away, but the first room is probably the scariest because it’s pitch black and you don’t know what to expect. After that it becomes more scarily fun! The website warns that you might get injured. I scraped my arm and hand whilst running away from actors, but that was my own doing. I found it funny that the guy at reception had an antiseptic spray to hand so minor injuries are obviously common. You can pay a small amount to get photos of your experience shared on Flickr. You get a password and after 4 days you can access CCTV stills from your experience. It’s clear that no thought has gone into choosing these stills as they’re not the best images, but as you get over 100 images it’s reasonable value for money. The experience itself is 5 stars and I’d definitely do it again and recommend it to others. The booking system could do with some improvements and I don’t know why they don’t signpost themselves better from the street as they’d probably get more ad hoc bookings.
    Visited September 2023
    Traveled solo
    Written September 24, 2023
  • Gion S
    2 contributions
    5.0 of 5 bubbles
    Best Horror House ever!
    One of the best horror experiences of my life. The rooms are wonderfully decorated with much attention to details, the actors play very well and create individual narratives for each show, so that each group gets an individual experience. Definitely worth checking out!
    Visited October 2023
    Traveled with friends
    Written October 18, 2023
  • abigailmarisa
    Glasgow, United Kingdom28 contributions
    5.0 of 5 bubbles
    Beyond scary
    My partner and I are huge fans of horror movies and escape rooms so we were really excited to go here. There was supposed to be another group in our timeslot but they never showed up so we went just the two of us. We were debating between pink and green and at the suggestion of the guy on reception we opted for green. He was really helpful in explaining the options, what was involved, no refunds, etc. The room you wait in for the show to start was scary enough and the build up of not knowing when it would start or what was on the other side of the door was intense! When we got into the first room we couldn’t find the key to get into the next one so spent a good few minutes in there and the actor was terrifying and did not break character once. I realised pretty quickly I was not as brave as I thought I was and we asked to leave before we even made it to the second room. Someone came to get us within a couple of minutes and the actor in that room stayed in character right until the end. The guy on reception offered us to come back and go with a group later to try again. We declined but really appreciated the offer, considering it was completely my choice to leave and they had no obligation to! All in all, everybody was great and the decor everywhere was fantastic - the experience was just a little too scary for me. Would definitely recommend for the less faint of heart.
    Visited December 2023
    Traveled as a couple
    Written December 30, 2023
  • Dicken123
    Cambridge, United Kingdom5 contributions
    4.0 of 5 bubbles
    EMOTIONAL 4 DAYS IN AND AROUND KRAKOW
    Day 1. Went to Schindler's factory. Very informative but could have been anywhere. No real sense of the factory. Set the scene for the second day. Auschwitz Berkenhau excellent tour. The horror took a few days to sink in, but has stayed with us since. Salt mine. Excellent tour, amazing place, probably especially so after the previous 2 days of emotion. We took a free Old Town tour (pay what you think it is worth at the end) to fill the time before heading for the airport. This was excellent as the knowledgeable guide worked very hard and enthusiastically in order to get his wage. If we go again, we would take this or similar tour first as it gave more understanding to the other days. Christmas market good and relaxing after the harrowing experiences. Don't normally take tours, but they are necessary and well worth it for these sites.
    Visited December 2023
    Traveled with family
    Written January 1, 2024
  • Helen
    Worcester, United Kingdom106 contributions
    5.0 of 5 bubbles
    Fun/scary experience
    Recommend doing this if you like horror films/scary experiences and escape rooms. Would not recommend if you’re claustrophobic and get easily scared. Great experience, better than we expected and the attention to detail is impressive. Escape room elements are fairly simple but made difficult as you’re in the dark majority of time and have the characters messing around and scaring you the whole time. In the green version the actors get in your face and grab/touch you which adds to the experience. We did it in a group of 4 and loved it. Depending on how long you take to complete the tasks and move to the next room; dictates how long the experience lasts. We were out in just over half an hour.
    Visited January 2024
    Traveled as a couple
    Written January 5, 2024
  • Jason
    Andover, United Kingdom4 contributions
    5.0 of 5 bubbles
    Expect the unexpected!
    🤣🤣🤣🤣🤣 Yep, five out of five. This has to be one of the funniest activities that we have ever done, not in a long time, but ever. The value, the set up, the scene, the actors, truly a brilliant idea on top of escape rooms. We were in a group of six and went for the green version. So they will touch you and they will in some cases man or woman handle you. But belive us, it is well worth it. Expect to be in the dark. Expect to be on your knees. Expect to be hiding in things. Expect to be crawling through things.Expect to be climbing over things. Expect not to be on your own. So don't go to over dressed. But we did not expect the ending. Book in advance just to make sure you do not miss out. 🤣🤣🤣🤣🤣 Anouther five, just for good measure.
    Visited March 2024
    Traveled as a couple
    Written March 21, 2024
  • Joseph M
    Rhondda Cynon Taf, United Kingdom9 contributions
    5.0 of 5 bubbles
    The best thing we did in Krakow
    Went on a 3 day trip to Krakow with my friend and this is the best thing we did! We found out about it on social media before coming to Krakow, and we didn’t really know what to expect. We didn’t want to read up on it too much beforehand and after looking on the website, we’re quite nervous and decided to brave it. Lost Souls is a mix of Haunted House/Escape Room/Horror Maze. It lasts around half a hour. My heart was racing the whole time, and although it was terrifying, it was also fun and I’ve never experienced anything like it! We opted for the ‘green’ level where the actors do ‘touch’ you. This added to the experience and would definitely recommend this option, it was not too excessive and made it more realistic! They do not try to hurt you, but will back you into corners, grab you but most of the time they were guiding us in the right direction of how to escape as we couldn’t think straight! I’m not usually a person that gets scared but there is something for everyone: darkness, claustrophobia, being chased, weapons, but for me the worst was the fear of the unknown and apprehension. It is difficult to make this sound enjoyable but honestly it was so much fun, and was the best thing we did all weekend! The whole theme of the bar sets the scene of the experience really well (cheap pint too). There was somewhere secure where we could leave our belongings which is locked and monitored by staff. If you are coming to Krakow, make doing this experience a priority! I have never experienced anything like it, we had a great time!
    Visited March 2024
    Traveled with friends
    Written March 27, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles2,412 reviews
Excellent
2,124
Very good
203
Average
49
Poor
10
Terrible
26

Bell
Newcastle upon Tyne, UK28 contributions
5.0 of 5 bubbles
Mar 2020 • Friends
Wow what a laugh! We chose the second level (green) so the staff can interact with you but you don’t get hurt. Combined my two favourite things... scare mazes AND an escape room. Chose the picture package and can’t wait to see the outcome of those. I swore A LOT. Mam showed her how effect parenting skills by pushing me into oncoming scaries. Came out sweaty, frazzled and laughing. 10/10 would recommend.
Written March 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Frank
Manchester, UK62 contributions
5.0 of 5 bubbles
Feb 2020 • Friends
We saw this before we travelled to Kraków and we wanted to do it, but didn't think our plans would give us time. Thankfully we had enough time! This made my trip to Poland! I've not laughed so much as I did here in my life. There was a mixture of fun, fear and some pain. We did the green option, I wanted to do red but everyone else was too scared. The actors are amazing and even though you know it's not real.... the fear is there, because you can't see! If you do this, embrace the experience and scream, scream, scream. My advice is you must get the photo's, we have laughed so much at our expressions and faces. Also don't wear your best clothes, my white tshirt was stained, but it was worth it. If you go to Kraków you MUST do Lost Souls Alley!
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

siiroc
Vilnius, Lithuania95 contributions
5.0 of 5 bubbles
Sep 2020
Truly an exhilarating experience like no other. We were still thinking about it for days afterwards.

For those who previously compared it to the London Dungeon - no, no, no, no, no..... this is far more intense and far more 'personal' in nature.

Everything is so superbly done from the room designs, to the special effects, and especially the actors. Not for the faint hearted but otherwise I totally recommend it!
Written September 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alja S
11 contributions
5.0 of 5 bubbles
Feb 2020 • Friends
the whole experience is 25-30min long if you take green. The staff is very friendly so don't believe bad comments. It was great, if you can tolerate panic well, take yellow option :) it includes some tight spaces, just as a warning :) I definitely recommend you go here when in Krakow :)
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen
Worcester, UK106 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Recommend doing this if you like horror films/scary experiences and escape rooms. Would not recommend if you’re claustrophobic and get easily scared. Great experience, better than we expected and the attention to detail is impressive. Escape room elements are fairly simple but made difficult as you’re in the dark majority of time and have the characters messing around and scaring you the whole time. In the green version the actors get in your face and grab/touch you which adds to the experience. We did it in a group of 4 and loved it. Depending on how long you take to complete the tasks and move to the next room; dictates how long the experience lasts. We were out in just over half an hour.
Written January 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

priestley367
Sleaford, UK14 contributions
5.0 of 5 bubbles
Feb 2020 • Family
This experience was one that made me nervous because I’m bad with anything horror. The guy on the entrance was lovely and spoke to us about what it would consist of and the levels of horror. We did the weakest one, which to be fair was scary enough. The worker himself doesn’t recommend the worst one as they are allowed to touch you, ruin your clothes and use electricity etc on you which put us off. It was very scary but I’m happy I did it and I would 100% recommend.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lorna D
Herefordshire, UK19 contributions
5.0 of 5 bubbles
Apr 2022 • Couples
Absolutely brilliant experience. I was dragged here semi unwillingly by my boyfriend. I agreed to do the “easiest” option and so glad I did. It’s designed for age 14+ but if there was an easier one I would have taken that!

Not sure I could have tolerated the green level so happy with the pink. I have no idea how people have done anything above the green level. Apparently there are 10 rooms but it seemed like one big nightmare. The actors are brilliant, I genuinely felt like I was living out every horror film I’d ever seen. From the torch failing (on purpose) to getting chased with tasers and so much more. I screamed the entire way round. There was only two of us, and we got separated at one point accidentally (my fault of course) and I have never known fear like it!

The guy on reception was great, he was very informative and explained the safety measures in detail. Well worth the money and a must see while in Krakow. 10/10.
Written April 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joseph M
Rhondda Cynon Taf, UK9 contributions
5.0 of 5 bubbles
Mar 2024 • Friends
Went on a 3 day trip to Krakow with my friend and this is the best thing we did! We found out about it on social media before coming to Krakow, and we didn’t really know what to expect. We didn’t want to read up on it too much beforehand and after looking on the website, we’re quite nervous and decided to brave it.

Lost Souls is a mix of Haunted House/Escape Room/Horror Maze. It lasts around half a hour. My heart was racing the whole time, and although it was terrifying, it was also fun and I’ve never experienced anything like it!

We opted for the ‘green’ level where the actors do ‘touch’ you. This added to the experience and would definitely recommend this option, it was not too excessive and made it more realistic! They do not try to hurt you, but will back you into corners, grab you but most of the time they were guiding us in the right direction of how to escape as we couldn’t think straight!

I’m not usually a person that gets scared but there is something for everyone: darkness, claustrophobia, being chased, weapons, but for me the worst was the fear of the unknown and apprehension.

It is difficult to make this sound enjoyable but honestly it was so much fun, and was the best thing we did all weekend! The whole theme of the bar sets the scene of the experience really well (cheap pint too). There was somewhere secure where we could leave our belongings which is locked and monitored by staff.

If you are coming to Krakow, make doing this experience a priority! I have never experienced anything like it, we had a great time!
Written March 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Uroš T
7 contributions
5.0 of 5 bubbles
Nov 2021 • Couples
It was a great experience. You can make a choice between pink one(the actors can’t touch you) or the green one (actors can touch you). We chose the green one. The adrenaline is pumping and it gets really scary. You feel sense of acomplisment when you reaxh the end. Absolutley recommend!
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leijona
Västerås, Sweden7 contributions
5.0 of 5 bubbles
Jul 2022
We picked the Green version and I'm happy we did. We were 4 girls up for a good scare. And oh boy did we get scared!
I have never been that scared in my entire life, but it was so much fun! I was shaking for a good while after we finished. The act took us about 20 minutes to finish and it is a memory for life for sure!
We paid extra for the photos from the security cams, and that made us relive the event when we were home.
I really recommend this place for people who likes horror and scary things!
Written September 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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LOST SOULS ALLEY (2024) All You Need to Know BEFORE You Go (with Photos)

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