Recently went to Lost Souls Alley with my wife on our honeymoon. I’m not big on scares but she likes that kind of thing so we gave it a go. Worth me pointing out that we went for the green option, which supposedly meant the actors could interact with you and touch you but that they wouldn’t cause any harm to you - just a fright! Had a real scare and ended up coming out early as it was a little too much for us. Must say the quality of the props, rooms and actors was top notch and the fear factor was real throughout. The games and riddles weren’t too difficult and but made the experience better! If any criticism at all it was maybe just a little bit too hands on and grabby for what was one of the lightest options. Would recommend to anyone who is into a good scare and does not mind grabbing or pulling around.

Me and 3 friends did green level and it was the first time for everyone. I usually don't like horror and scary stuff but genuinely had an amazing time and I was as scared as much as I was having fun, so it was perfectly balanced. The location is really good, the actors are very realistic and never break the character, absolutely terrifying. Two of them grabbed me from behind but didn't hurt me at all and easily let me go, which was perfect for green. Also got a crush on the dude with a straitjacket and face mask who tried to kidnap me so greetings to him. Definitely recommending the green version.

I found Lost Souls Alley on trip advisor whilst planning my solo trip to Krakow and really wanted to visit. However, whilst reading the “rules” on their website I wasn’t sure whether to try it with being a woman on my own and I definitely didn’t want to go in alone! I called in at Lost Souls Alley (which is in the very centre of the old town) to see what was what. Despite putting the address in Google maps it’s hard to find. It’s not very well signposted and you have to go down an alleyway and up a flight of stairs to find the reception. The guy was very helpful and explained that 6 people are allowed per booking, so if I looked online for a time slot that had less than 6 spaces it would mean that someone else had already booked that slot. The booking system is my only complaint regarding LSA. I wanted to book the green version but it turns out you can only book pink/green and on arrival the whole group must decide which version they want to do. So if you turn up on the day and the other people outnumber you, you either have to cancel or do a version that you don’t want to! I booked a particular time slot for the following day but later received a phone call from LSA. They had noted that I was British but I’d booked on a time slot with Polish people. They offered me another time slot with English speaking people. I really appreciated the call and accepted the change of time slot but it makes me wonder why they don’t offer Polish/English/other language options on their booking system? The experience itself was amazing and very scary. Don’t expect too much in terms of “escape room” experiences. It’s very basic in so much as you’re usually looking for a key or way to escape the room. It’s more about the fear than challenging puzzles 🫣 It’s very dark and if you’re doing the green (hands on) experience the actors will touch you and try to separate you from the group but they won’t hurt you! I don’t want to give too much away, but the first room is probably the scariest because it’s pitch black and you don’t know what to expect. After that it becomes more scarily fun! The website warns that you might get injured. I scraped my arm and hand whilst running away from actors, but that was my own doing. I found it funny that the guy at reception had an antiseptic spray to hand so minor injuries are obviously common. You can pay a small amount to get photos of your experience shared on Flickr. You get a password and after 4 days you can access CCTV stills from your experience. It’s clear that no thought has gone into choosing these stills as they’re not the best images, but as you get over 100 images it’s reasonable value for money. The experience itself is 5 stars and I’d definitely do it again and recommend it to others. The booking system could do with some improvements and I don’t know why they don’t signpost themselves better from the street as they’d probably get more ad hoc bookings.