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Hop On - Hop Off.cz

Na Prikope St. 16, Prague, Czech Republic
+420 602 405 701
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Review Highlights
Not suitable for people with disabilities

We have travelled on Hop On - Hop off buses throughout many countries. I have never left the... read more

Reviewed 1 week ago
Eleonora D
Don’t Miss the Boat Tour

This was a typical hop on hop off experience but the added boat tour was worth the price of the... read more

Reviewed 1 week ago
HIK
,
St. Catharines
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Experience Prague differently and try out this unique method of transportation around the streets of Prague. Three different routes provide you with a comfortable way of getting around the city, getting on and off as many times as you want over the whole 48 hours! An assistant will be available in the bus for the whole ride to answer any questions you may have and to sell you a ticket for our HOP ON – HOP OFF buses. Buses are equipped with headphones with audio recordings about Prague in 22 languages. The price of the ticket also includes a 1-hour ride on our sight-seeing boat, which you should be sure not to miss!
  • Excellent6%
  • Very good10%
  • Average19%
  • Poor21%
  • Terrible44%
May 26, 2018
“Not sure it’s worth it”
May 21, 2018
“Horrible Service-Don’t Do It!!”
Opens in 27 min
Hours
Hours Today: 9:00 AM - 7:00 PM
LOCATION
Na Prikope St. 16, Prague, Czech Republic
Nové Město (New Town)
CONTACT
Website
+420 602 405 701
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1 - 10 of 451 reviews

Reviewed 1 week ago

We have travelled on Hop On - Hop off buses throughout many countries. I have never left the negative comments before, but particularly this trip disappointed me so much, that I could not leave a review about my experience. My husband is a disabled person,...More

Thank Eleonora D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

This was a typical hop on hop off experience but the added boat tour was worth the price of the ticket. You can also just get a boat ride ticket from another company but when added to the bus tour portion, it made for a...More

2  Thank HIK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Contrary to the majority of the comments, I have fairly good words for this service. There are 3 lines, red, green, and blue. The blue is for the river cruise, so that leaves the red and green for the land transport. The green line uses...More

Thank Racqrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 2 weeks ago

I don't like to write bad reviews unless it warrants it. If I could I would rate this company as ZERO! I would. Just came back to our hotel after spending a dreadful few hours learning nothing about Prague. The bus going on the green...More

1  Thank Templestowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Č, Manažer komunikace s hosty at Hop On - Hop Off.cz, responded to this reviewResponded 1 week ago

Dear Templestowe, For our company, we apologize for the behavior of our steward in a bus that will be fairly punished. Audiovisual information is trying to improve more and more to improve our services and our customers' satisfaction. Red line and rather complementary and works...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We loved Prague and thought this might be a good way to see it. Unfortunately, this tour company should be avoided as they are unprepared to handle the crowds. They sell too many tickets. "Hop On" is much more difficult than to "Hop Off" in...More

Thank Kent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Č, Manažer komunikace s hosty at Hop On - Hop Off.cz, responded to this reviewResponded 1 week ago

Dear Kent D, our buses have limited capacity. This day was a very busy day, and the buses were very busy and didn´t go to get paid. In our business conditions waiting for a bus because you do not find it there is no reason...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This tour operates every 10 minutes and includes a one hour boat trip. Costs around 680cz. Bus tour was ok. Commentary was good enough. Takes you to most of the sights. The boat tour is pleantly relaxing. A good way to take your pictures, especially...More

Thank daveinkent44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Č, Manažer komunikace s hosty at Hop On - Hop Off.cz, responded to this reviewResponded 3 weeks ago

dear daveinkent44, we try hard that our clients were satisfied, for us it's always pleasant to receive such a nice response, we're glad you liked our service best regards, team Hop on - Hop off

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Reviewed 4 weeks ago

I’ve used HOHO in several cities but this particular one in Prague was average to say the least. The buses were small and there was only 1 entrance or exit. This lead to delays when passengers get on and off at stops and also it...More

Thank Vibha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Č, Manažer komunikace s hosty at Hop On - Hop Off.cz, responded to this reviewResponded 3 weeks ago

Dear Vibha J, we are appreciate that you used our Hop on-Hop off service, we'll try harder to improve it, thank you for your recommendations team Hop on - Hop off

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Reviewed 4 June 2018

We get these in a lot of cities as I think it's a good way to explore. This was the first that included all bus routes and a boat tour. The service was good – albeit a bit late sometimes. However, I don’t think they...More

Thank SRann90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Č, Manažer komunikace at Hop On - Hop Off.cz, responded to this reviewResponded 6 June 2018

Dear SRann90, thank you very much for the beautiful review. We are very pleased that we could help you enjoy Prague as best as we could. Kind regards Hop on- Hop off Team

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Reviewed 3 June 2018 via mobile

Take any other on/off but this one. They say they come every 15 and we waited over an hour...twice!! The driver randomly stops for a smoke, guides are texting on their phones and they have a “red” line that goes nowhere!!! Advice: take a trolly...More

Thank chienchloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Č, Manažer komunikace s hosty at Hop On - Hop Off.cz, responded to this reviewResponded 10 June 2018

Dear chienchloe, thank you very much using our company Prague. We will hard work to be better, that we do not lose a clients as you. hop on hop off

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Reviewed 29 May 2018 via mobile

Unbelievably lousy tour service. Got onto the red line, after waiting for the bus for 45 min when the bus was supposed to come in 10. Then the buses came with no airconditioning even though the buses were enclosed with 30 degrees heat. Stopping areas...More

Thank K K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Č, Manažer komunikace s hosty at Hop On - Hop Off.cz, responded to this reviewResponded 5 June 2018

Dear K K, bus on the red line runs every 30 minutes and on the green line 10 min. No bus in high heat, air conditioning can't operate at 100%. All tourists decide in the bus if they want an open or closed roof. Kind...More

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Nearby
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square
represents the most frequent and buzzing crossroads of
the city. The National Museum in the upper part of the
square watches over your spending spree in countless
shops and retail stores lining the entire square,
which ends at Na Příkopě, the most famous shopping
street. When tired or broke, you can explore the
city's underpasses, which can take you to the Old Town
...More
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Questions & Answers
sandhya d
12 September 2015|
AnswerShow all 10 answers
Response from Michelle M | Reviewed this property |
Seriously, don't use this company. They are just interested in screwing tourists... We stayed at the Novotel in Prague and there is indeed a bus stop near by BUT it is not marked. We just found it by coincidence because of... More
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