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Review Highlights
Outstanding service from Jenny !

Apart from having some difficulties finding a suitable nearby carpark (we ended up in the 3 hr free... read more

Reviewed 26 February 2018
thestump1469
,
Nelson Bay, Australia
Knowledgeable Helpful Staff

I had been in before so I didn't need too much help and they were very busy with a cruise ship in... read more

Reviewed 8 February 2018
Vicky P
,
Ballina, Australia
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  • Excellent46%
  • Very good45%
  • Average7%
  • Poor2%
  • Terrible0%
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“helpful staff”(7 reviews)
“wine tour”(2 reviews)
About
The Bunbury Visitor Centre is situated in the Old Railway Station, Haley Street, Bunbury and is open 7 days a week. 9am to 5pm Mondays to Fridays. 9.30am to 4.30pm on Saturdays and 10am to 2pm on Sundays and Public Holidays. The Visitor Centre is...more
Contact
Carmody Place | Old Railway Station, Bunbury, Western Australia 6230, Australia
Website
+61 8 9792 7205
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from US$119.25
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from US$39.03
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Reviews (95)
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Reviewed 26 February 2018

Apart from having some difficulties finding a suitable nearby carpark (we ended up in the 3 hr free parking in the shopping centre), from then on we received nothing but first-class service and attention from Jenny. Her patience and local knowledge, mixed with a genuine...More

Date of experience: February 2018
Thank thestump1469
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 1 March 2018

Thank you very much for your recommendation of the Bunbury Visitor Centre and your wonderful praise of one of our staff members - Jenny. Jenny has a wealth of tourism knowledge, great customer service and listening skills, and really enjoys helping people get the most...More

Reviewed 8 February 2018

I had been in before so I didn't need too much help and they were very busy with a cruise ship in but the staff made sure everyone was being attended to. I agree its a little hard to find as the signage is hard...More

Date of experience: February 2018
1  Thank Vicky P
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 1 March 2018

Thank you for your review on the Bunbury Visitor Centre, staff and signage. The Centre is about to go through a revamp with all our signage and will be updated to reflect the new branding of BunburyGeographe, so the outside signs this will be more...More

Reviewed 26 January 2018

Definitely a good starting point to gather info on Bunbury and region but as others have mentioned it is not a clearly signed location . Needs directional signs at major roads and from main street.More

Date of experience: January 2018
Thank Peter M
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 1 March 2018

Thank you for taking the time to review the Bunbury Visitor Centre and that you could collect information on the Bunbury Geographe region and beyond. Most regional cities and towns have the blue tourism itallic i signs, every couple of kilometres apart on the major...More

Reviewed 8 January 2018 via mobile

Hard to find if you not from the area! It is located in the middle between 2 roads. Must have been an old train station before the staff are friendly and the is a small room like a museum but the rest of the centre...More

Date of experience: February 2017
Thank 5directions
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 11 January 2018

Thank you for taking the time to review the Bunbury Visitor Centre and you are correct in assuming the Centre is situated in an old Railway Station building. This was where the passenger trains used to pull into the city centre. The current railway station...More

Reviewed 28 November 2017

Make this place the first place to visit when you come to Bunbury. The staff are very knowledgeable, friendly and will guide you to all the attractions that Bunbury has to offer.

Date of experience: November 2017
Thank peterjr41Mandurah
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 7 December 2017

Thank you for taking the time to review the Bunbury Visitor Centre and acknowledging the staff for their friendly customer service. The staff and volunteers have a great knowledge on the Bunbury Geographe and South West region.

Reviewed 24 November 2017 via mobile

We weren't able to find the Saturday markets so popped into see if the Visitor Centre could help. The young lady was extremely helpful. Not only reaffirmed shred they were but walking outside to point us in the right direction!!! Nice walk to Markets and...More

Date of experience: November 2017
Thank Hartley5002
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 7 December 2017

Thank you for reviewing the Bunbury Visitor Centre and the positive post of our staff member. We hope you enjoyed the markets and if you are visiting Bunbury again in the future you will find that the markets are held on the 1 and 3...More

Reviewed 14 September 2017

Visited this morning to source literature on driving throughout the southern half of our State. As soon as I walked in the door a friendly staff member approached and offered to assist with any queries, etc. I prefer to browse on my own initially, select...More

Date of experience: September 2017
Thank Dan L
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 21 September 2017

Thank you for taking the time to review the Bunbury Visitor Centre and that you found the staff member helpful and friendly. We endeavour to assist as much as possible with information on not only the Bunbury Geographe and South West regions but also Perth...More

Reviewed 21 June 2017 via mobile

We found it difficult to find somewhere to park without having to pay parking fees. Surely the council should encourage tourists to come and visit. Beside this hassle, the lady at the Information centre was friendly and very helpful. She highlighted all the must see...More

Date of experience: June 2017
Thank 993anitat
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 22 June 2017

Thank you for reviewing the Bunbury Visitor Centre and that you found our staff helpful and informative. We hope you enjoyed your visit to the Bunbury Geographe region. In regard to parking there is free Visitor Centre car parking on the west side of the...More

Reviewed 18 June 2017

We found it difficult to drive to and had to park around the corner and pay for parking. It is a pity they could not provide some visitors parking spaces. The lady who served us was probably the most helpful visitor guide we have ever...More

Date of experience: June 2017
Thank YLisette
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 22 June 2017

Thank you for taking the time to review the Bunbury Visitor Centre and you found our staff to be helpful and informative. In regard to parking there are 5 free of charge parking bays designated for Visitor Centre parking on the west side of the...More

Reviewed 19 May 2017

All the information you need to know when visiting Bunbury. The volunteer staff are excellent and know their stuff. They are only too happy to help you plan your stay . A visit will ensure that you don't miss anything.

Date of experience: April 2017
Thank bandclavell
BunburyVC, Manager at Bunbury Visitor Centre, responded to this reviewResponded 22 June 2017

Thank you for your positive feedback on the Bunbury Visitor Centre and that our volunteer staff members were able to assist you with all the information you required. We hope you enjoyed your visit to Bunbury/Geographe region.

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Questions & Answers
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poseyrosie7
27 October 2018|
AnswerShow all 4 answers
Response from 1964dme | Reviewed this property |
Depending on what you wish to do, Bunbury is fairly small and very walkable. I like to walk though.
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