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Ballarat Visitor Information Centre

Open today: 9:00 AM - 5:00 PM
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Review Highlights
Beautiful building

As you visit the centre take a moment to walk into the town hall. The staircase is superb and the... read more

Reviewed 6 days ago
Diane W
,
Adelaide, Australia
Very helpful staff

We came on a very cold Saturday and found the staff warm and welcoming. They suggested a few things... read more

Reviewed 1 week ago
CorvettePete
,
Canberra, Australia
Read all 93 reviews
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Traveler Overview
  • Excellent64%
  • Very good24%
  • Average9%
  • Poor2%
  • Terrible1%
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About
Located in the heart of Ballarat's Heritage and Arts Precinct, Ballarat's Visitor Information Centre offers detailed information on the full range of Ballarat's attractions and accommodation options. Additional visitor facilities include free...more
Open Now
Hours Today: 9:00 AM - 5:00 PM
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Suggested duration: < 1 hour
Contact
Town Hall | 225 Sturt Street, Ballarat, Ballarat, Victoria 3350, Australia
Website
+61 3 5337 4337
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Reviews (93)
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All reviewscouncil officeshelpful ladylocal attractionslovely ladytoilet facilitiessturt streetold buildingthe main streetworth a visitsovereign hillinterestsaccommodationpamphletliteratureblakedrmysteries
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1 - 10 of 90 reviews
Reviewed 6 days ago

As you visit the centre take a moment to walk into the town hall. The staircase is superb and the atrium view up through to the clock tower. Worthy photographs.More

Thank Diane W
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded 2 days ago

Hello Diane W, Thank you for your fabulous review, we all appreciate you taking the time to mention the Ballarat Visitor Information Centre inside the Ballarat Town Hall. The stairwell is one of the most important features of the Town Hall, it is lit by...More

Reviewed 1 week ago

We came on a very cold Saturday and found the staff warm and welcoming. They suggested a few things to do and helped us book a walking tour for later in the day. Certainly well worth stopping in to get some useful information.

Thank CorvettePete
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded 2 days ago

Thank you for your great review CorvettePete and for recommending the Ballarat Visitor Information Centre to other travellers. We appreciate your time spent posting this review. We hope you enjoyed the walking tour through our beautiful City. Kind Regards, Jacinta Visit Ballarat

Reviewed 2 weeks ago

Not sure of the ladies name who assisted us with information but she was very knowledgeable and so very helpful. Maybe her name was Loretta. She obviously enjoys her job and talking to people about the town she lives in. Thank you for your assistance....More

Thank Bells54
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Hello Bells54 Thank you very much for this great review! Loretta volunteers her time to assist visitors to Ballarat and loves to promote our beautiful City. We all really appreciate you taking the time to mention her by name, it is a very special feeling...More

Reviewed 2 June 2018

This was located in Sturt Street , a historic street and part of Ballarat and worth a visit to collect information.More

Thank Oldjack
BallaratInformation, Visitor Services at Ballarat Visitor Information Centre, responded to this reviewResponded 3 June 2018

Thank you Oldjack for your kind review of the Ballarat Visitor Information Centre located inside the beautiful Ballarat Town Hall. We are pleased that you took some time out of your day to write a review and hope you enjoyed your visit to Ballarat and...More

Reviewed 31 May 2018

We didn't know all the attraction in this town. We decided to go to the Ballarat Visitor Information Centre. It was close to closing. Even though the clerk was alone, she helped us with pamphlets, a map and anything we could enjoy to see. She...More

Thank Robby G C
BallaratInformation, Visitor Services at Ballarat Visitor Information Centre, responded to this reviewResponded 3 June 2018

Hello Robby G C Thank you for visiting the Ballarat Visitor Information Centre and for taking the time to write such a genuinely kind review, we appreciate your comment about our lone staff member greatly! We are always willing to help our visitors and hope...More

Reviewed 5 May 2018 via mobile

Had loads of help from Ken who was extremely kind and knowledgeable, wanting to help us to make the most of our time here in Ballarat.More

Thank Heidi J
BallaratInformation, Visitor Services at Ballarat Visitor Information Centre, responded to this reviewResponded 6 May 2018

Thank you Heidi J, it is so wonderful to read your review of the Ballarat Visitor Information centre and in particular your kind comments directed to Ken, one of our friendly Ballarat Ambassadors. I will ensure that Ken receives this acknowledgment. Kind Regards, Jacinta Visit...More

Reviewed 30 April 2018

We only went into the centre to see exactly where we were, and on expressing an interest in the interior of the building (the Town Hall) we were allowed a free run of the place. A building with history!!!!More

Thank fredandmay
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded 2 May 2018

Hello fredandmay, Thank you for your glowing review! We are very proud of our stunning Town Hall and the stories that surround it. The first meeting of the Ballarat Council in the third Town Hall (our current one) was held on Monday 23 March 1872....More

Reviewed 9 April 2018

Thank you to the lovely lady who was able to recommend our tour of Ballarat history with the inclusion of some of the Doctor Blake Murder Mysteries sites. Killing two birds with one stone.

Thank SHIRLEY C
BallaratInformation, Visit Ballarat at Ballarat Visitor Information Centre, responded to this reviewResponded 15 April 2018

Hello SHIRLEY C, Thank you very much for calling into the Ballarat Visitor Information Centre, I am really pleased we were able to assist you find some delightful locations where The Doctor Blake Mysteries have been filmed. Kind Regards, Jacinta

Reviewed 7 February 2018

The staff here are fantastic - really helpful and with good information on what to see and do. We left with maps and a full agenda!

Thank Helen O
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded 11 February 2018

Hello HelenO, Thank you very much for your wonderful review and kind comments, I shall pass these on to the rest of our team at our next meeting. Kind Regards, Jacinta Visit Ballarat

Reviewed 28 January 2018

Lovely visitor information centre. The member of staff who assisted us was incredibly helpful and went out of his way to provide us with everything we needed.

Thank muggyhen
BallaratInformation, other at Ballarat Visitor Information Centre, responded to this reviewResponded 4 February 2018

Thank you so much muggyhen, we love reading such wonderful reviews. We are very proud of our Ballarat Ambassadors and I'm pleased we were able to assist with your queries. Hope to see you again one day! Kind Regards, Jacinta Visitor Services

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