We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ballarat Visitor Information Centre

Town Hall | 225 Sturt Street, Ballarat, Ballarat, Victoria 3350, Australia
+61 3 5337 4337
Website
Save
Review Highlights
Most Helpful

Thank you to the lovely lady who was able to recommend our tour of Ballarat history with the... read more

Reviewed 2 weeks ago
SHIRLEY C
,
Brisbane, Australia
really helpful

The staff here are fantastic - really helpful and with good information on what to see and do. We... read more

Reviewed February 7, 2018
Helen O
,
New South Wales, Australia
Read all 86 reviews
Get 10% off your next tour or activity booking.Valid for new TripAdvisor sign-ups only.
Join TripAdvisor
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Located in the heart of Ballarat's Heritage and Arts Precinct, Ballarat's Visitor Information Centre offers detailed information on the full range of Ballarat's attractions and accommodation options. Additional visitor facilities include free visitor parking, public internet access, free Wi-Fi and a large selection of local and regional maps.
  • Excellent63%
  • Very good25%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: < 1 hour
LOCATION
Town Hall | 225 Sturt Street, Ballarat, Ballarat, Victoria 3350, Australia
CONTACT
Website
+61 3 5337 4337
Top Selling Tours & Activities in and around Ballarat
from US$31.20
More Info
from US$124.90
More Info
from US$27.30
More Info
Write a ReviewReviews (86)
Traveler rating
Traveler type
Time of year
Language
All reviews
"council offices"
in 2 reviews
"helpful lady"
in 2 reviews
"local attractions"
in 3 reviews
"toilet facilities"
in 2 reviews
"lovely lady"
in 2 reviews
"sturt street"
in 3 reviews
"self guided"
in 2 reviews
"old building"
in 2 reviews
"the main street"
in 2 reviews
"sovereign hill"
in 4 reviews
"accommodation"
in 8 reviews
"interests"
in 4 reviews
"literature"
in 2 reviews
"pamphlet"
in 4 reviews
"dr"
in 4 reviews
"blake"
in 4 reviews
"mysteries"
in 2 reviews
Filter

1 - 10 of 83 reviews

Reviewed 2 weeks ago

Thank you to the lovely lady who was able to recommend our tour of Ballarat history with the inclusion of some of the Doctor Blake Murder Mysteries sites. Killing two birds with one stone.

Thank SHIRLEY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visit Ballarat at Ballarat Visitor Information Centre, responded to this reviewResponded 1 week ago

Hello SHIRLEY C, Thank you very much for calling into the Ballarat Visitor Information Centre, I am really pleased we were able to assist you find some delightful locations where The Doctor Blake Mysteries have been filmed. Kind Regards, Jacinta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2018

The staff here are fantastic - really helpful and with good information on what to see and do. We left with maps and a full agenda!

Thank Helen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded February 11, 2018

Hello HelenO, Thank you very much for your wonderful review and kind comments, I shall pass these on to the rest of our team at our next meeting. Kind Regards, Jacinta Visit Ballarat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2018

Lovely visitor information centre. The member of staff who assisted us was incredibly helpful and went out of his way to provide us with everything we needed.

Thank muggyhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, other at Ballarat Visitor Information Centre, responded to this reviewResponded February 4, 2018

Thank you so much muggyhen, we love reading such wonderful reviews. We are very proud of our Ballarat Ambassadors and I'm pleased we were able to assist with your queries. Hope to see you again one day! Kind Regards, Jacinta Visitor Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed January 17, 2018

Came to get a welcome to Ballarat pack and couldn't believe how friendly and professional everything was. The staff were attentive and helpful and couldn't have made the experience any better!More

Thank Geoffntess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded January 21, 2018

Hello Geoffntess, Just a quick note to say thank you so much for your wonderful review. Our Ballarat ambassadors certainly strive to deliver a quality service and all voluntarily as well! I shall pass on your kind message and they will all be thrilled. Thank...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2018

I do not really think this should count as an "attraction" or "thing to see" in Ballarat. However, it is a good place to stop by to get a lot of booklets or pamphlets of attractions, tourist sites, wineries, hotels, and tours of Ballarat and...More

Thank Saricie_Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded January 21, 2018

Hello Saricie_Q, Thank you very much for your kind review of our volunteer team! The Ballarat Visitor Information Centre is listed as an attraction as we are located in the beautiful Ballarat Town Hall and we shall soon be conducting guided tours of the building....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2018

We booked this through the tourist centre and it is very good if you have watched and know the tv series. We were taken around the city by private people carrier and taken to a lot of the sites from the series as well as...More

Thank Iain E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded January 9, 2018

Hello Iain E, Thank you so much for the positive review of Go2000's Doctor Blake tour. I am very pleased we were able to assist with your booking of the tour. I will forward your comments to your tour hosts Bev and Jim. I'm sure...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2018

My friend and I walked through the information centre in Open House, and was glad we did. There were a number of rooms with their own stories to tell. Very pretty buildingMore

Thank hawks_me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded January 7, 2018

Hello hawks_me, Thank you for taking the time to write a review for the Ballarat Visitor Information Centre after your visit to the Town Hall during the Open House weekend. I hope you enjoyed the weekend visiting some of our special buildings and gardens in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2017

This visitor centre is staffed by peoplecthat really know Ballarat and the surrounding area. Threy have so many suggestions on what to see, where to eat and the time it will take to get to the attractions.More

Thank arawes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visitor Services at Ballarat Visitor Information Centre, responded to this reviewResponded January 1, 2018

Thank you so much for your great review arawes1. We really appreciate you taking the time to write a review and we agree with you, our volunteers are fantastic! I'm very pleased we were able to assist you make your stay in Ballarat rewarding. We...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2017

We went there on our first day as we were unsure where to start or what we should even try to fit in to our limited time. The staff were very knowledgeable and very helpful. Given our interests they were able to advise us on...More

Thank Rosa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded January 1, 2018

Hello Rosa G, Happy New Year and thank you for the lovely review you left for us. The staff and volunteers of the Ballarat Visitor Information Centre thoroughly enjoy our time helping visitors to Ballarat and are pleased we were able to assist you during...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2017

Visited the information centre seeking directions to the nearest pharmacy. It seemed such a simple request but there ensued a discussion amongst two of the staff members, who I assume are volunteers, as to where to go. In the end we were sent off with...More

Thank MoeLoveheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallaratInformation, Visitor Services Advisor at Ballarat Visitor Information Centre, responded to this reviewResponded December 10, 2017

Hello MoeLoveheart, Thank you for taking the time to write this review and for visiting the Ballarat Visitor Information Centre. Our marketing team at Visit Ballarat will be looking at the design of our current map next year before a reprint is due. I will...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all 33 hotels in Ballarat
Craig's Royal Hotel
297 reviews
.10 km away
The Ansonia on Lydiard
141 reviews
.11 km away
Quality Inn Heritage on Lydiard
105 reviews
.14 km away
Oscar's Hotel & Cafe Bar
279 reviews
.18 km away
Nearby Restaurants
Brown Grain Thai Restaurant
256 reviews
.09 km away
The Gallery Restaurant at Craig's Royal Hotel
236 reviews
.10 km away
Saigon Vietnam Noodle House
97 reviews
.06 km away
Griffin Burger
28 reviews
.12 km away
Nearby Attractions
Art Gallery of Ballarat
574 reviews
.27 km away
Lydiard Street
188 reviews
.26 km away
Bridge Mall Farmers Market
52 reviews
.55 km away
Questions & Answers
Get quick answers from Ballarat Visitor Information Centre staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit