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The Beauty Room

20 Herries Lane | Lake Hayes Estate, Queenstown 9300, New Zealand
+64 274 218 060
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Review Highlights
Shellac - manicure

The staff were very friendly, although the manicure was well overpriced. It wasn't a proper/full... read more

Reviewed 25 February 2016
Meg s
,
Perth, Australia
via mobile
Great massage

On a rainy day in Queenstown, the Beauty Room was a good find. I wandered in off the street, made a... read more

Reviewed 2 February 2016
AJMglobaltraveller
,
London, United Kingdom
via mobile
Read all 20 reviews
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Overview
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An all in one beauty salon located in the beautiful and majestic surroundings of Queenstown. We are able to offer from everyday pampering such as facials and manicures through to a complete bridal and special events service to include hair-ups, makeup and beauty treatments, all onsite, and even a special changing room, saving you time moving between venues. Underground parking only 2 minutes away.
  • Excellent80%
  • Very good5%
  • Average0%
  • Poor10%
  • Terrible5%
Feb 24, 2016
“Shellac - manicure”
Feb 2, 2016
“Great massage”
Suggested Duration: 1-2 hours
LOCATION
20 Herries Lane | Lake Hayes Estate, Queenstown 9300, New Zealand
CONTACT
Website
+64 274 218 060
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Reviewed 25 February 2016 via mobile

The staff were very friendly, although the manicure was well overpriced. It wasn't a proper/full manicure and I was left with brush marks on my nails. There was no hand massage at the end and the treatment was finished in 20minutes although top dollar was...More

Thank Meg s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharmaine K, Owner at The Beauty Room, responded to this reviewResponded 27 February 2016

Hi Megan, Thank you for your feedback. I'm so sorry that your experience with us wasn't what you were hoping for. We pride ourselves on being very competitively priced for the Queenstown area and keep our prices low for locals and tourists alike, however hand...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 February 2016 via mobile

On a rainy day in Queenstown, the Beauty Room was a good find. I wandered in off the street, made a reservation and had a deep tissue massage. Boy was it deep tissue! It was very painful but just what I needed to release some...More

Thank AJMglobaltraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 January 2016

Walked in and greeted by two,lovely ladies. Fitted me in for later in the day to have my nails done. The girl who did them was originally from Brighton and was super friendly and chatty. Did a great job on my nails, very meticulous and...More

Thank Welshgirl63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 24 January 2016 via mobile

Very friendly and accommodating. Fitted 3 of us in on short notice and the service was excellent. Would highly recommend.

Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 January 2016 via mobile

Super friendly, polite, professional. Very accommodating. When another appointment fell through at another salon they were only too happen to squeeze me in in between appointments

Thank snuke11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 January 2016 via mobile

Below average service. I booked an appointment with Charmane who was lovely, when I arrived on time the door was locked and I was left waiting outside until staff were ready. I had an eyebrow tint and threading which was great however when I came...More

Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharmaine K, Owner at The Beauty Room, responded to this reviewResponded 11 January 2016

Hi Dannie, Sorry to hear your appointment did not go as I intended when we made your booking. I have approached staff and can say that this wont happen again! The door should not of been locked and your send off was unacceptable. All staff...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 December 2015 via mobile

Fab deluxe Pedi with Billie. My tired dry rough feet now feel like a million dollars ! Thank you , will definitely be back!

Thank LozzaB8808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 November 2015 via mobile

Visited the Beauty Room for an emergency manicure appointment after my boyfriend proposed to me whilst we were travelling in Queenstown. Staff were super friendly, helpful and managed to squeeze me in at such short notice. Manicure was lovely and lasted for rest of the...More

Thank Katherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 October 2015

They were so accommodating... Billie was uber lovely... would definitely go back, when I am in Queenstown....

Thank Lizoey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 September 2015 via mobile

Sharmaine from The Beauty Room did our makeup for a wedding in the weekend and she did an AMAZING job! We looked and felt so beautiful. She went out of her way to help us and make sure we looked our absolute best. We will...More

Thank Rachel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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