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Review Highlights
No Place Else

Browns is the best place in town to rent your ski gear. The staff are super friendly and helpful... read more

Reviewed 26 October 2018
Kerehama
The best rental shop in town!

Staff are super friendly, enthusiastic and extremely knowledgeable, they really take the time to... read more

Reviewed 14 October 2018
stephbottin
,
Queenstown, New Zealand
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  • Excellent93%
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  • Average1%
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  • Terrible1%
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About
We know that renting ski and snowboard gear is not necessarily your favourite part of a winter holiday. But for us this is where the FUN begins. We try & make the rental process as easy as possible. Everything we do is driven by our love of skiing...more
Contact
Shotover & Brecon Street, Queenstown 9300, New Zealand
Website
+64 3-442 4005
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Reviewed 5 November 2018

Thanks to Jetstar's losing my luggage and my lack of warm outerwear, I found myself at Browns in search of a suitable replacement. Found a very nice mid-layer jacket in the 1/2 price bin. Very happy (and am still wearing it even after the checked...More

Date of experience: September 2018
1  Thank MBA60302
Reviewed 26 October 2018

Browns is the best place in town to rent your ski gear. The staff are super friendly and helpful with finding the equipment right for your riding. I had a tour of their shop and saw how they keep their equipment maintained, in the back...More

Date of experience: September 2018
Thank Kerehama
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 30 October 2018

Thanks heaps for the feedback - a lot of people don't realise how important it is to maintain the rental fleet - if they have a crappy day's riding they usually put it down to the snow or themselves when most of the time it...More

Reviewed 14 October 2018

Staff are super friendly, enthusiastic and extremely knowledgeable, they really take the time to make sure that the equipment fits you perfectly and let you know how the equipment works. All the equipment is in perfect condition and there is a huge selection available!

Date of experience: September 2018
Thank stephbottin
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 24 October 2018

Thanks again for using Browns - hope to see you again! Cheers.

Reviewed 27 September 2018

Browns staff were excellent in getting the 5 of us sorted with all our equipment hire. All the gear was excellent and there delivery and pick up service to / from our hotel was fantastic. Would definitely hire from them again.

Date of experience: August 2018
Thank Daniel E
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 24 October 2018

Thanks heaps for your feedback!

Reviewed 22 September 2018

I rented skis and boots which were perfect. The crew there were enthusiastic and knowledgeable given I haven't skied for a couple of years, I needed a bit of advice. Would def use again next time skiing in Queenstown

Date of experience: August 2018
Thank Rosie H
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 22 September 2018

Thanks for taking the time to post feedback - great to hear it all worked out & that you're back in the sport :-) See you next time!

Reviewed 22 September 2018

My first time skiing at age 67. The staff were incredibly helpful and encouraging. I was given great gear, very comfortable boots that didn't give me any trouble all week. We paid for 5 days hire but had a couple of days off so took...More

Date of experience: August 2018
Thank FrequentFlier817123
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 22 September 2018

GOOD ON YOU! Trying new stuff keeps all of us young :-) Thanks again for choosing Browns - hope you've caught the skiing bug ;-)

Reviewed 21 September 2018 via mobile

Absolutely amazing service. I don’t have the easiest feet to fit in the world and the assistant was so helpful and patient, going over and beyond to get me an excellent fit. I also received a complimentary scraping off of wax of my skis (borrowed...More

Date of experience: September 2018
Thank catherinemcdowall
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 22 September 2018

Great to hear - thanks again for popping in :-)

Reviewed 17 September 2018 via mobile

Used Browns regularly to hire ski gear Always great service. This year no different. Their day off policy is so good for families not riding every day without having to re hire.

Date of experience: September 2018
Thank ashski38
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 22 September 2018

Thanks again for coming back :-) Cheers!

Reviewed 12 September 2018 via mobile

Second season in a row to Browns. These folk seriously know their stuff. I was put into the perfect skis and the most comfortable boots. They performed outstandingly across all conditions which is exactly what I asked for. The assistants listened and the process was...More

Date of experience: August 2018
Thank PaoloOfTheNulla
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 13 September 2018

Thanks for your feedback - jealous, extremely, about the heli ;-) - take care & thanks again!

Reviewed 2 September 2018

These guys are the best. No hassles at all. We broke a stock day one and just swapped it over no questions asked. Friendly good quality and quick

Date of experience: July 2018
Thank Hamish F
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 13 September 2018

Thanks Hamish for the feedback!

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Questions & Answers
Ask a question
893374
23 May 2016|
Answer
Response from ZQNJedi | Property representative |
That is a really difficult question - there are so many hotels in Queenstown's CBD, and a lot of them will be frequented by ski shuttle buses. Sorry can't be of more help.
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