We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Wellington i-SITE Visitor Information Centre

111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
+64 4-802 4860
Website
Save
Review Highlights
Very helpful, useful info.

Has info on Wellington as well as North and South Islands. Good range of brochures including AA... read more

Reviewed 5 days ago
Michelle M
,
Canberra, ACT, Australia
Somewhat difficult to find but helpful

Quite a small i-site for a city, but very helpful staff and volunteers, equipped with a reasonable... read more

Reviewed 2 weeks ago
Loreen B
,
Wellington, New Zealand
Read all 509 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by WREDA (Wellington Regional Economic Development Agency)and is part of New Zealand's official Visitor Information Network (i-SITE). We are your 'one stop shop' for travel advice and bookings for Wellington tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“civic square” (13 reviews)
“new zealand” (32 reviews)
“walking tour” (11 reviews)
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
CONTACT
Website
+64 4-802 4860
Write a ReviewReviews (509)
Traveler rating
Traveler type
Time of year
Language
  • More languages
All reviews
"civic square"
in 13 reviews
"new zealand"
in 32 reviews
"walking tour"
in 11 reviews
"cruise ship"
in 6 reviews
"south island"
in 8 reviews
"isite"
in 19 reviews
"sites"
in 29 reviews
"nz"
in 45 reviews
"tours"
in 34 reviews
"pamphlet"
in 10 reviews
"souvenirs"
in 13 reviews
"tourists"
in 15 reviews
"interests"
in 5 reviews
"wifi"
in 5 reviews
"zealandia"
in 6 reviews
"weta"
in 6 reviews
Filter

1 - 10 of 439 reviews

Reviewed 5 days ago

Has info on Wellington as well as North and South Islands. Good range of brochures including AA maps. Also has a Ticketek outlet. Bought postcards and stamps. Some tours start from here. Helpful staff.

Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Quite a small i-site for a city, but very helpful staff and volunteers, equipped with a reasonable range of brochures and mapsMore

Thank Loreen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thank you for the review Loreen, we appreciate the feedback. We are currently operating out of a smaller, temporary location as our old building was affected by the 2016 earthquake, but we are reviewing our signage so it is easier to find our site. Despite...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Visited twice and both time we had Sue help us. She was very helpful in recommending places to see and do, however, I feel that she may need to brush up on some New Zealand terms and businesses, as she didn’t know what the boathouses...More

Thank g_lucy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave a review, and that is great to hear Sue was able to provide useful recommendations about Wellington sights. I have passed on your comments to Sue and she is taking them on board. Unfortunately we have yet...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed 4 weeks ago

Good place to start your adventure, friendly, knowledgeable staff eager to assist. Maps and info are there to be taken. Called in 3 times.

Thank DiMcH29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thanks for your kind review, we are so glad to hear you enjoyed our service. It's great that you could make the most of our free maps and brochures as well. Hope you had an enjoyable visit to Wellington!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Called in to make accommodation booking in Blenheim. Ryan was our service person and he was extremely friendly and efficient finding us just what we required.

Thank Allison1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thank you Allison for your positive review, it was a pleasure serving you and I hope you enjoyed the rest of your journey down south!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2018

We all know how difficult to find toilets when travelling sometimes When we asked, we were told they had none ( fair enough) but their was a cafe across the road. Since we had been to another cafe 30mins prior did not like that idea....More

Thank Russ1625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

We appreciate your feedback Russ and will definitely take this on board so that our team are giving the best advice. In regards to the toilets, we have three options we recommend to visitors- in the City Council building, the cafe across the road, and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2018

We visted the information centre to get information of best things to do. They were very helpful and arranged the trips we wanted.

Thank CathHelena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thanks for taking the time to leave a review, we appreciate your positive feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2018

This is one of the bigger i-site information centres, prominently located and staffed by knowledgeable personnel. As with other i-sites, you can find a wealth of information and brochures here.

Thank PaulSiow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thank you Paul for your positive endorsement of our i-SITE.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2018

The usual literature and maps for local sites available. Staff very helpful with information about ferries and flights.

Thank cescottie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thanks for the review, its great to hear you received useful information for your trip.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2018

They were busy but had lots of information available so you could help yourselves without any fuss. Brochures were arranged by location so were easy to find.

Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thank you for your feedback Mandy, happy to hear you could easily find the brochures you needed.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all 47 hotels in Wellington
West Plaza Hotel
509 reviews
.08 km away
Amora Hotel Wellington
1,186 reviews
.14 km away
Mercure Wellington Central City Hotel and Apartments
587 reviews
.22 km away
At Home Wellington
827 reviews
.31 km away
Nearby Restaurants
Apache
202 reviews
.04 km away
The Lido Cafe
168 reviews
.16 km away
Little Peckish Cafe
87 reviews
.16 km away
Tatsushi
58 reviews
.15 km away
Nearby Attractions
Wellington City Library
255 reviews
.18 km away
Circa Theatre
81 reviews
.24 km away
City Gallery Wellington
135 reviews
.15 km away
Ask a question
Questions & Answers
chancr
August 6, 2015|
AnswerShow all 2 answers
Response from WellingtonInfoCentre | Property representative |
What a wonderful experience to be looking forward. Great that you're planning in advance to be able to make the most of your time in Wellington, and Weta Workshop Tour really is a highlight. A cruise shuttle service... More
0
Votes