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Wellington i-SITE Visitor Information Centre

Closed Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
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Review Highlights
THE place to go for Information

We popped in after arriving mid afternoon and were hoping to source some extra information on... read more

Reviewed 4 weeks ago
Christine C
,
Parramatta, New South Wales, Australia
Information Hub

Any i-SITE is always a good stop. They have a plethora of information on almost anything you want... read more

Reviewed 5 weeks ago
travelswithkylie992
,
Christchurch, New Zealand
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Certificate of Excellence
Traveler Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“new zealand”(32 reviews)
“walking tour”(10 reviews)
“cruise ship”(5 reviews)
About
We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by WREDA (Wellington Regional Economic Development Agency)and is part of New Zealand's...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
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Contact
111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
Website
+64 4-802 4860
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1 - 10 of 456 reviews
Reviewed 4 weeks ago

We popped in after arriving mid afternoon and were hoping to source some extra information on things to do in Wellington. What we got was exactly what we wanted AND we got it from one of THE most helpful and friendliest young ladies we have...More

Thank Christine C
RyanWLG, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Many thanks for the kind review Christine, it is awesome to hear you had a great experience at our i-SITE. We will definitely pass your nice comments onto Ina, she is a star! Hope you enjoyed your time in Wellington.

Reviewed 5 weeks ago

Any i-SITE is always a good stop. They have a plethora of information on almost anything you want to know in Wellington

Thank travelswithkylie992
RyanWLG, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Thanks for the 5-star review, we are definitely the go-to spot for any information about Wellington!

Reviewed 10 September 2018

IThis is the go to place to get information about Wellington and its attractions. There are plenty of brochures and maps etc. and the staff are very helpful. Its well located in central Wellington next to the Michael Fowler Centre at the intersection of Cuba...More

Thank KiwiTesse
RyanWLG, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 10 September 2018

Thanks for the positive review Tesse, appreciate you taking the time to share your feedback.

Reviewed 8 September 2018

We understand that the staff are volunteers who give their spare time to helping visitors to their lovely city. Nothing is too much trouble for them and they distribute great information and maps etc. to enable visitors to really enjoy the sights of Wellington. Being...More

Thank lovetrav_9
RyanW4207, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 10 September 2018

Thank you for your kind words about our Wellington City Ambassadors - they all do an awesome job sharing their knowledge and passion for our city with cruise ship visitors, and it's great to hear you enjoyed your time in Wellington. We look forward to...More

Reviewed 17 August 2018

Called in to get advice on Wellington tourist sites and activities. Ryan was extremely friendly and helpful. He booked several tours for and gave information on other activities available. Thanks for your wonderful service. It made the stay in Wellington very enjoyable.More

Thank Asta W
Lisa B, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 20 August 2018

Hi Asta, Thank you so much for taking the time to leave a review. I'm very happy to hear that you enjoyed the services we offer at the i-SITE and hope that you enjoyed the tours! Please stop by to say hi next time you...More

Reviewed 13 August 2018

also, when tying to book, they don't seem to have a waiting list for some trips. i was told i needed a minimum of 2 pax to book, yet i assume they tell other solo travellers the same thing. doesn't make sense. didn't offer to...More

Thank Janice D
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 20 August 2018

Thanks for taking the time to leave a review Janice, and firstly I apologise that our service might not have been up to par on this occasion. You raise a very valid point, and whilst we don't have an official policy on this we do...More

Reviewed 26 July 2018

We had to find in a hurry Tickets for the Hurricanes v Chiefs Game on Friday night. Was told by Concierge at Hotel to go to Ticketek office. Didn't know it was the Wellington I-Site, they had a map of tickets available, and told us...More

Thank Lorraine1811027
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 27 July 2018

Thank you for the great review Lorraine - yes we receive a lot of customers who are searching for the old Ticketek outlet, but everyone is pleased to find that we are still a Ticketek agent, plus have all the extra benefits of an i-SITE...More

Reviewed 14 July 2018

I used Wellington i-Site to book a tour to Weta Cave. The lady there was very helpful and the process was very smooth.

Thank minimize940314
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 15 July 2018

Appreciate the positive review, Weta Cave is a fantastic place to visit so it is great to hear we were able to assist you with your booking to explore this unique and exciting attraction.

Reviewed 13 July 2018

We called in here just to get some recommendations for our quick visit to Wellington. Very friendly staff who helped us with everything we needed and more. Certainly worth a visit to get some extra inspiration for exploring the lovely city of Wellington and the...More

Thank Randall K
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 15 July 2018

Thanks for the nice review Randall, it's great to hear you enjoyed our service and that we could provide you with some useful information for your trip to Wellington. All the best for the rest of your travels!

Reviewed 6 July 2018

Located at the corner at ground level of big building, part of Wellington City Council Precinct. Good information of local attractions, helpful services. Anyway during our visit, part of the big building was under renovation for earthquake strengthening, and the short direct access was closed,...More

Thank santo t
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 10 July 2018

Thank you for taking the time to leave a review Santo, we appreciate it. Yes the nearby Town Hall is undergoing extensive strengthening work and as a result the walkway between our i-SITE and Civic Square has been closed off. However we are still very...More

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Questions & Answers
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chancr
6 August 2015|
AnswerShow all 2 answers
Response from WellingtonInfoCentre | Property representative |
What a wonderful experience to be looking forward. Great that you're planning in advance to be able to make the most of your time in Wellington, and Weta Workshop Tour really is a highlight. A cruise shuttle service... More
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