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Wellington i-SITE Visitor Information Centre

Open today: 9:00 AM - 5:00 PM
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Review Highlights
Helpful staff

I used Wellington i-Site to book a tour to Weta Cave. The lady there was very helpful and the... read more

Reviewed 1 week ago
minimize940314
,
Torrance, California
Great place to get your info!

We called in here just to get some recommendations for our quick visit to Wellington. Very friendly... read more

Reviewed 1 week ago
Randall K
,
Canberra, Australia
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Traveler Overview
  • Excellent62%
  • Very good29%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“new zealand”(32 reviews)
“walking tour”(11 reviews)
“cruise ship”(5 reviews)
About
We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by WREDA (Wellington Regional Economic Development Agency)and is part of New Zealand's...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
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Contact
111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
Website
+64 4-802 4860
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1 - 10 of 449 reviews
Reviewed 1 week ago

I used Wellington i-Site to book a tour to Weta Cave. The lady there was very helpful and the process was very smooth.

Thank minimize940314
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Appreciate the positive review, Weta Cave is a fantastic place to visit so it is great to hear we were able to assist you with your booking to explore this unique and exciting attraction.

Reviewed 1 week ago

We called in here just to get some recommendations for our quick visit to Wellington. Very friendly staff who helped us with everything we needed and more. Certainly worth a visit to get some extra inspiration for exploring the lovely city of Wellington and the...More

Thank Randall K
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thanks for the nice review Randall, it's great to hear you enjoyed our service and that we could provide you with some useful information for your trip to Wellington. All the best for the rest of your travels!

Reviewed 2 weeks ago

Located at the corner at ground level of big building, part of Wellington City Council Precinct. Good information of local attractions, helpful services. Anyway during our visit, part of the big building was under renovation for earthquake strengthening, and the short direct access was closed,...More

Thank santo t
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave a review Santo, we appreciate it. Yes the nearby Town Hall is undergoing extensive strengthening work and as a result the walkway between our i-SITE and Civic Square has been closed off. However we are still very...More

Reviewed 4 weeks ago

Don't know what to visit and where to book accommodation, or how best to travel from one place to other. Get all you tour requirements sorted in just one visit with lots of guidance and its free!More

Thank Sandip P
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thank you for the five-star review Sandip, we love helping visitors plan their holidays in Wellington and around New Zealand, and we're glad to hear you enjoyed your experience at our i-SITE. And isn't it great that our information service is free, and we don't...More

Reviewed 7 June 2018

They took ages to acknowledge I was standing waiting - there was only 1 other person in there and they couldn't really help me with what I asked - somewhere to take a group of teenagers for a decent meal.More

Thank supagrantka
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 10 June 2018

We are very sorry to hear about your experience. This is not the kind of service we pride ourselves on delivering to our customers. We will definitely be taking your feedback on board and use it to improve our future service - in particular brushing...More

Reviewed 4 June 2018

In a world where 'for profit' city owned businesses cannibalize their ratepayers, or funders of those businesses, Wellington I Site Visitor Information Centre is one of the 'better' ones. Wellington has done a good job creating a destination brand name and has lots of reasons...More

Thank r s
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 7 June 2018

Thanks for the positive review, its awesome to hear you enjoyed the service at our i-SITE. As part of a greater team working together to promote tourism in Wellington, we are passionate about encouraging visitors to explore everything our wild and creative capital has to...More

Reviewed 28 May 2018

This is a nice place to get any kind of information from attractions to accommodations. You could even buy tickets for rugby matches here.More

Thank patolincl
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 3 June 2018

Thanks for the great review, its nice to hear you enjoyed our wide range of information available - we are a great source of travel advice for Wellington and the rest of New Zealand. As a box office for six different ticketing agencies we can...More

Reviewed 7 May 2018

My friend and I found this really handy as we were staying nearby. Staff were very helpful and friendly showing everything on offer in Wellington. Also great place to catch the Shuttle to Zealandia which is included in the tour price. Thanks lovely people.

Thank Timesaticking
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 10 May 2018

Many thanks for leaving such a positive review, we are glad to hear you and your friend found our i-SITE to be useful and accommodating. The free Zealandia shuttle is definitely a handy service too.

Reviewed 27 April 2018

To get the information at this place, got to be at the office hours or else just get the nice booth for photoMore

Thank joanadventure
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 29 April 2018

Thank you for taking the time to leave a review Joan. We are open every day of the year (except for Christmas Day) during usual business hours, and outside of these times you can find a great range of information on our website, WellingtonNZ.com. If...More

Reviewed 25 April 2018

The staff are so helpful. The walls are lined with brochures and pamphlets to inform the most studious of tourists.

Thank Marianne L
Ryan W, Consultant at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 29 April 2018

Thank you for your positive endorsement of our i-SITE Marianne, we aim to provide as much helpful information as possible to our visitors and it is great to hear you received this when you visited.

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Questions & Answers
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chancr
6 August 2015|
AnswerShow all 2 answers
Response from WellingtonInfoCentre | Property representative |
What a wonderful experience to be looking forward. Great that you're planning in advance to be able to make the most of your time in Wellington, and Weta Workshop Tour really is a highlight. A cruise shuttle service... More
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