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New Plymouth i-SITE Visitor Information Centre

65 St Aubyn Street, New Plymouth 4310, New Zealand
+64 6-759 0897
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fantastic place let down by bad coffee experience in the library cafe

great place to visit for young and old alike...had been during the week and had a great coffees at... read more

Reviewed 2 weeks ago
feline1486
,
Invercargill, New Zealand
Information PLUS!

So much more here than visitor information. The adjacent exhibits are well worth the time and cost... read more

Reviewed April 13, 2018
gdeakins
,
Des Moines, Washington
via mobile
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The New Plymouth i-SITE Visitor Centre is part of New Zealand's official nationwide Visitor Information Network. We provide a comprehensive, impartial information and booking service for New Plymouth, Taranaki and New Zealand for accommodation, activities, attractions and travel bookings. Located on the scenic West Coast of the North Island midway between Auckland and Wellington, Mount Egmont/Taranaki is a picture of majestic beauty reaching down towards the sea. Taranaki is the perfect place for tramping, camping, fishing and surfing. We also offer the cultural delights of excellent museums and galleries. Ask the team about other hidden gems of the region as they are keen to ensure your stay is a memorable one!
  • Excellent57%
  • Very good31%
  • Average10%
  • Poor1%
  • Terrible1%
Travelers talk about
“puke ariki” (6 reviews)
“great range” (2 reviews)
“short stroll” (2 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 6:00 PM
LOCATION
65 St Aubyn Street, New Plymouth 4310, New Zealand
CONTACT
Website
+64 6-759 0897
Write a ReviewReviews (57)
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"puke ariki"
in 6 reviews
"great range"
in 2 reviews
"short stroll"
in 2 reviews
"same building"
in 2 reviews
"new zealand"
in 2 reviews
"souvenirs"
in 4 reviews
"museum"
in 9 reviews
"isite"
in 3 reviews
"stone"
in 2 reviews
"visitors"
in 4 reviews
"sites"
in 2 reviews
"plymouth"
in 11 reviews
"shop"
in 2 reviews
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1 - 10 of 45 reviews

Reviewed 2 weeks ago

great place to visit for young and old alike...had been during the week and had a great coffees at the library cafe... Very informative lady, a great asset... also could make great coffee. sadly we visited again in the weekend. but we struck a new...More

Thank feline1486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Plymouth_i-SITE, Visitor Experiences Coordinator at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thank you so much for taking the time to give us this valuable feedback regarding the Daily News Cafe. Please accept our sincerest apologies for the service you received on the weekend. This is not the standard we expect of our team and we are...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 April 2018 via mobile

So much more here than visitor information. The adjacent exhibits are well worth the time and cost of admission (the are free). The exhibits are very well done, informative and fun for kids with interactive activities. There is also a very good restaurant and gift...More

Thank gdeakins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 March 2018

Definately come here first to get ideas on what to do in New Plymouth. The I-site centre is situated in a gift shop, it took me a while to figure this out as at first all I saw were things to buy, however at the...More

Thank serina29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 2 March 2018 via mobile

All are excellent, but Paul at this particular iSite was brilliant! His suggestions, (Veronica's Loop, Park, Coastal Walkway etc.) were spot on. So glad we stopped for 3 nights here, (not actually at the iSite silly!) sorry it wasn't longer... Thanks Paul.

Thank IanGBradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 December 2017

Lovely staff could not be too helpful. Interesting museum with lots to see. Glad we were recommended to check it out.

Thank BigAl250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Plymouth_i-SITE, Manager at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 16 January 2018

Thank you for your review. Happy to be of help, we hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 December 2017 via mobile

Having checked out of my accommodation, I was looking for somewhere to put my pack to allow a more unencumbered wander around town. Boom. The i-site, attached to Puke Ariki, the New Plymouth museum, was great! Free small lockers and $5 for big ones. Perfect!

Thank ellabeepage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Plymouth_i-SITE, Manager at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 16 January 2018

We are pleased that we were able to help. Thank you for your positive review and we love your title!

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Reviewed 30 November 2017

Well, then it always depends on people. The lady seemed not to have too much fun in her work, so we turned away quickly.More

Thank jobst56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Plymouth_i-SITE, Visitor Experiences Coordinator at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 December 2017

We are really sorry to hear this and thank you for letting us know. We endeavor to provide a friendly and helpful service to every visitor who come through our doors and this is not typical of the team, so please accept my apologies and...More

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Reviewed 24 August 2017

Fantastic spaces with large open areas and culturally sensitive areas as well. Good local support with art exhibition and something for everyone (especially children) to see. A MUST see if you are in New Plymouth

Thank T6675KOad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Plymouth_i-SITE, Visitor Experiences Coordinator at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 September 2017

Hi Thank you for taking the time to give us a review. We look forward to welcoming you again should your travels take you back to New Plymouth. Best regards, i-SITE Team

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Reviewed 25 May 2017

helpful staff, free maps and brochures, brochures on other areas also which can be helpful for further travels

Thank WILDscONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 May 2017

Don't expect too much help here. The woman we copped obviously felt visitors were a nuisance. It was like extracting blood from a stone getting any information out of her. You are better of just getting your brochures off the shelves yourself and getting out...More

Thank phital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Plymouth_i-SITE, Visitor Experiences Coordinator at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 September 2017

Hi I am very sorry to hear that you did not have a positive experience with our staff during your last visit. Our interactions with visitors are our top priority and we will keep working on this to ensure that we are delivering a friendly,...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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