We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Plymouth i-SITE Visitor Information Centre

Open Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
Share
Review Highlights
Excellent!

We always make a visit to the I-SITE centre our first stop when we arrive in a new place. The staff... read more

Reviewed 3 days ago
Brian M
,
Montrose, United Kingdom
Super helpful

Fantastic location and really helpful staff. Some attractive non-kitsch souvenirs. Toilets and... read more

Reviewed 5 days ago
jzdparis
,
Christchurch, New Zealand
Read all 66 reviews
8
All photos (8)
Full view
Traveler Overview
  • Excellent58%
  • Very good31%
  • Average9%
  • Poor1%
  • Terrible1%
Travelers talk about
“puke ariki”(7 reviews)
“great range”(2 reviews)
About
The New Plymouth i-SITE Visitor Centre is part of New Zealand's official nationwide Visitor Information Network. We provide a comprehensive, impartial information and booking service for New Plymouth, Taranaki and New Zealand for accommodation...more
Open Now
Hours Today: 9:00 AM - 6:00 PM
See all hours
Contact
65 St Aubyn Street, New Plymouth 4310, New Zealand
Website
+64 6-759 0897
Call
Most Helpful Positive Review
Reviewed 17 December 2017 via mobile

Having checked out of my accommodation, I was looking for somewhere to put my pack to allow a more unencumbered wander around town. Boom. The i-site, attached to Puke Ariki, the New Plymouth museum, was great! Free small lockers and $5 for big ones. Perfect!

1  Thank ellabeepage
New_Plymouth_i-SITE, Manager at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 16 January 2018

We are pleased that we were able to help. Thank you for your positive review and we love your title!

Most Helpful Critical Review
Reviewed 9 March 2016 via mobile

If you need some information or ideas of what to do in the area this might be a good place to start. However, if you are staying in a hotel or motel you'll probably have the same information there, so check it out first. If...More

1  Thank Nemesis13
New_Plymouth_i-SITE, Visitor Experience Coordinator at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 16 March 2016

Hi, I’m sorry that you did not have the best experience at the Information Centre. We are continuously looking for ways to improve our service, therefore we value your feedback and will certainly take it on board. We hope that you will consider keeping us...More

Reviews (66)
Filter reviews
54 results
Traveler rating
33
13
6
1
1
Traveler type
Time of year
LanguageEnglish
More languages
33
13
6
1
1
Show reviews that mention
All reviews puke ariki very helpful staff great range same building great museum rainy day worth a visit coastal walkway waterfront visitors informative leaflet stone maori plymouth shop nz
FilterEnglish
Updating list...
1 - 10 of 54 reviews
Reviewed 3 days ago

We always make a visit to the I-SITE centre our first stop when we arrive in a new place. The staff are always very helpful and this one was no exception. We had a few plans before we arrived in New Plymouth but the staff...More

Thank Brian M
Reviewed 5 days ago

Fantastic location and really helpful staff. Some attractive non-kitsch souvenirs. Toilets and wifi. Well done New Plymouth!

Thank jzdparis
Reviewed 2 weeks ago

We were lucky enough to visit when the 50 worlds greatest photos were on display, this was a real treat, as far as the rest of the museum it is very much another museum, still worth a visit if you haven't been here before and...More

Thank MartyandAmy
Reviewed 4 weeks ago

Great information from not only the people working there but a plethora of leaflets, the gift shop is really good there too.

Thank Lori O
Reviewed 20 August 2018 via mobile

Hadn’t been to New Plymouth for years so wanted to know what to see and do. Staff informative friendly and helpful. Lots of maps available too

Thank leoniehastings
Reviewed 26 July 2018 via mobile

Sits so lovely in a great locale near the coastal walkway and short walk to shops and cafes. Lots of products for sale. Info staff however more interested in doing their paperwork etc than me. A man did show me directions on a map but...More

Thank SusanH343
Reviewed 21 July 2018 via mobile

Very helpful staff at the I-SITE information Centre and a great museum. An interesting building combining old and new structures.

Thank gandjpage
Reviewed 3 June 2018 via mobile

They were Lovely staff at isite very friendly with lots of helpful local knowledge, who didn’t seem to stressed because it was very busy there

Thank barefootlouise
Reviewed 28 May 2018 via mobile

I was pleasantly surprised at the extensions to the exhibitions at Puke Ariki as it has been quite a long time since I last visited there. These exhibitions will definitely be on my visiting agenda again as I had to go to another appointment. Next...More

Thank Mertz78
Reviewed 9 May 2018

great place to visit for young and old alike...had been during the week and had a great coffees at the library cafe... Very informative lady, a great asset... also could make great coffee. sadly we visited again in the weekend. but we struck a new...More

Thank feline1486
New_Plymouth_i-SITE, Visitor Experiences Coordinator at New Plymouth i-SITE Visitor Information Centre, responded to this reviewResponded 15 May 2018

Thank you so much for taking the time to give us this valuable feedback regarding the Daily News Cafe. Please accept our sincerest apologies for the service you received on the weekend. This is not the standard we expect of our team and we are...More

View more reviews
Nearby
Nearby HotelsSee all 29 nearby hotels
Millennium Hotel New Plymouth Waterfront
279 reviews
.11 km away
King and Queen Hotel Suites
385 reviews
.22 km away
Copthorne Hotel Grand Central New Plymouth
242 reviews
.23 km away
Bella Vista Motel New Plymouth
108 reviews
.24 km away
Nearby RestaurantsSee all 193 nearby restaurants
Salt Restaurant
599 reviews
.06 km away
Petit Paris
150 reviews
.19 km away
Siam Thai Fusion Cuisine
169 reviews
.17 km away
Arborio Restaurant, Cafe & Bar
564 reviews
.02 km away
Nearby AttractionsSee all 81 nearby attractions
Pukekura Park
1,483 reviews
.49 km away
New Plymouth Coastal Walkway
1,415 reviews
.19 km away
Puke Ariki
431 reviews
.02 km away
Govett-Brewster Art Gallery / Len Lye Centre
698 reviews
.25 km away
Questions & Answers
Get quick answers from New Plymouth i-SITE Visitor Information Centre staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines