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Rotorua i-SITE Visitor Information Centre

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  • Excellent62%
  • Very good26%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
“intercity bus”(6 reviews)
“fenton street”(3 reviews)
“book things”(2 reviews)
1167 Fenton Street, Rotorua, New Zealand
+64 7-348 5179
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Reviews (277)
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All reviews intercity bus fenton street book things naked bus under one roof beautiful building buy tickets toilet facilities for sale new zealand souvenir shop wai o tapu rainy day sites isite tours postcards
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1 - 10 of 199 reviews
Reviewed 1 week ago

We had time and wanted to go to Waimangu Volcanic Valley but had not reserved a tour that included a drive there. Our hotel called but could not get us there. The staff at the i_Site Information Centre were able to book us a car...More

Date of experience: November 2018
Thank Beverley R
Reviewed 2 weeks ago

I continue to be impressed by the iSite locations. Yet again, this location provided me with very helpful service, when I inquired about local restaurants as well as local day hikes. Very great organization! Thank you!

Date of experience: November 2018
Thank dannyboytravels
Reviewed 2 weeks ago via mobile

The older of the three woman I talked to today was very kind and sweet. But the other two blatantly were rude when I asked how much usual bus fares are for the public bus in Touranga. First I was told they haven't run in...More

Date of experience: November 2018
Thank Sightseer01709479231
Reviewed 4 weeks ago

Helpful staff who provided good advice on those areas requested, but did not try to push ideas or activities which we had not expressed an interest in.

Date of experience: November 2018
Thank MadalynH7
Reviewed 4 weeks ago

One of the best I sites in NZ.The old building is great and the staff are all well informed about the whole area.It is well worth visiting to find out all of the attractions of Rotorua and its surroundings

Date of experience: November 2018
Thank Barry W
Reviewed 7 November 2018 via mobile

Good range of guide leaflets and information. Wifi, hot showers, knowledgable people ....... juat what youd expect from these great placea.

Date of experience: November 2018
Thank Dave A
Reviewed 1 November 2018

Great souvenir shop, centrally located. well stocked, variety of items for sale. Very helpful staff.

Date of experience: October 2018
Thank shazhan472
Reviewed 31 October 2018

The i-Site is located in a beautiful building just not far from the centre. It was very roomy and spacious unlike many I have visited.Nice layout and very helpful information

Date of experience: August 2018
Thank DavidGA986
Reviewed 20 September 2018

A destination or a sign board indicating its directions, is the best way to feel respite from all your travel worries. Being a tourist in NZ, it shall make you fell like a local with all guidance, shops, travel literature and host of suggestions to...More

Date of experience: October 2017
Thank ank4228
Reviewed 7 September 2018

The staff here were friendly and helpful. We booked a couple of tours through them for a discount. They were able to answer our questions and had heaps of resources (i.e. brochures) available. We were also very happy with our purchases. We bought 2 jackets...More

Date of experience: August 2018
Thank 627kima
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Questions & Answers
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beth g
2 January 2018|
AnswerShow all 2 answers
Response from GrannyG45 | Reviewed this property |
Trip Advisor won't allow me to put their email address in this reply. It is on the Rotorua i-site website. I Have you been in to Palmerston North i-site? They do have some information about other ares there too.
24 June 2016|
AnswerShow all 2 answers
Response from TagItTravel | Reviewed this property |
Most hotels or motels let your store luggage if your arrive early. Just ask them and they should let you know.