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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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Overview
  • Excellent43%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible3%
Travelers talk about
“fudge” (19 reviews)
“gift shop” (22 reviews)
“sausage rolls” (3 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
Ways to Experience The Silky Oak Chocolate Company
US$39 per adult
More Info
US$375 per adult
More Info
Write a ReviewReviews (216)
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All reviews
"fudge"
in 19 reviews
"gift shop"
in 22 reviews
"sausage rolls"
in 3 reviews
"free samples"
in 3 reviews
"cabinet food"
in 3 reviews
"iced coffee"
in 3 reviews
"blackboard menu"
in 3 reviews
"quality chocolate"
in 3 reviews
"stuffed potato"
in 3 reviews
"cocoa beans"
in 3 reviews
"taste buds"
in 3 reviews
"great coffee"
in 3 reviews
"for sale"
in 3 reviews
"cruise ship"
in 4 reviews
"new zealand"
in 3 reviews
"chocoholic"
in 13 reviews
"museum"
in 61 reviews
Filter

1 - 10 of 211 reviews

Reviewed 2 weeks ago via mobile

Visited with a friend for lunch on a busy Sunday. Service was not super friendly but was very efficient. Seemed a bit light on floor staff. Garlic mushroom was a large serving size but had alot of oil / butter but was very pleasant. Friend...More

Thank Antarisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 1 week ago

Thank you for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

What a great place to have lunch (or breakfast). Tasty food and coffee. The service was efficient and friendly. We would definitely return to this café if we lived in Napier. Tourists would be very happy here as not only is there the café but...More

Thank shoebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 2 weeks ago

Thank you for your lovely review. We always try to excel in all that we do. We are really pleased you enjoyed yourselves, and hope to see you again

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Reviewed 9 June 2018 via mobile

Lamb burger was huge and delicious. There is no way to attack it without a knife and fork. Service was gracious! Highly recommend silky oak chocolates!

Thank Wgstand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 1 week ago

Thank you for taking the time to write a review. We hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 5 June 2018

If you are a chocoholic then this place is the place to visit. There are so many different types of chocolate to buy. There is a fantastic museum about the history of chocolate. Also there is the store and gift shop.

Thank gjsamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 7 June 2018

Thank you for your great review. Did you go to the Café as well? Great chocolate drinks available there.

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Reviewed 25 March 2018 via mobile

Always nice to stop here before Easter and purchase some very good marshmallow chocolate eggs. Oh so good. Plenty of other individual chocolate to entice the taste buds as well

Thank avb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 March 2018

Thank you, did you know that we make the marshmallow as a log inside a Christmas Cracker for Christmas? At times through Winter we make marshmallow fish as well. Have a great Easter

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Reviewed 8 March 2018

If you are a real chocolate lover then this is the place to visit. It gives you first hand knowledge about chocolate and how they make it. They allow tours thru. There is a nice cafeteria and shop so you can eat and buy good...More

Thank heatheralwynladd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 March 2018

Thank you for your lovely review, hopefully you will visit again

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Reviewed 20 February 2018 via mobile

We went to Silky Oak on a tour from a cruise chip and so were with a big crowd. We were on a time frame and while the talk regarding the making of chocolate was interesting, it was hard to see. The museum was interesting...More

1  Thank Sandgroper12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 March 2018

Thank you for your review. We hope you are able to visit us again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 February 2018

You do receive a free tasting when you arrive here but we'd been spoilt at another NZ chocolate factory when you could ask to taste any flavour you wanted. However, the chocolate was fine and we did cheerful add to our stash of sweetie things...More

1  Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 March 2018

Thank you for you review, we hope you enjoyed your purchases

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 February 2018 via mobile

We had a Day Tour with Napier Classic Cars that included a surprise visit to Silk Oak Chocolates. This was a highlight of our Napier Tour. The chocolates are excellent, and we enjoyed coffee and lunch at the Cafe on the property. But the highlight...More

Thank TampaBayJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 8 February 2018

It was a pleasure meeting your group, and getting to know you. When we meet people like yourselves it is the highlight of our day as well. Hope you enjoy the chocolates and fudge. Thank you for your review

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Reviewed 20 January 2018

Good selection of food available, nice coffee and very good service. The Pantry and Gift shop were very nice to look in as was the Chocolate Shop. Lovely selection and some products wrapped in beautiful colours of foil. Greeted immediately when we walked in with...More

Thank Kath K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 22 January 2018

Thank you for your review, we do try to give great service, along with great products. I will let the staff know that you of your all round appreciation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
scoobierae
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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