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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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Overview
  • Excellent43%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible3%
Travelers talk about
“fudge” (18 reviews)
“gift shop” (21 reviews)
“triple dipper” (4 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
Ways to Experience The Silky Oak Chocolate Company
from US$39.80
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from US$391.00
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Write a ReviewReviews (212)
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All reviews
"fudge"
in 18 reviews
"gift shop"
in 21 reviews
"triple dipper"
in 4 reviews
"sausage rolls"
in 3 reviews
"free samples"
in 3 reviews
"cabinet food"
in 3 reviews
"iced coffee"
in 3 reviews
"blackboard menu"
in 3 reviews
"quality chocolate"
in 3 reviews
"cocoa beans"
in 3 reviews
"taste buds"
in 3 reviews
"for sale"
in 3 reviews
"cruise ship"
in 4 reviews
"new zealand"
in 3 reviews
"chocoholic"
in 12 reviews
"museum"
in 60 reviews
"pantry"
in 7 reviews
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1 - 10 of 207 reviews

Reviewed 4 weeks ago via mobile

Always nice to stop here before Easter and purchase some very good marshmallow chocolate eggs. Oh so good. Plenty of other individual chocolate to entice the taste buds as well

Thank avb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 4 weeks ago

Thank you, did you know that we make the marshmallow as a log inside a Christmas Cracker for Christmas? At times through Winter we make marshmallow fish as well. Have a great Easter

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Reviewed March 8, 2018

If you are a real chocolate lover then this is the place to visit. It gives you first hand knowledge about chocolate and how they make it. They allow tours thru. There is a nice cafeteria and shop so you can eat and buy good...More

Thank heatheralwynladd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded March 11, 2018

Thank you for your lovely review, hopefully you will visit again

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Reviewed February 20, 2018 via mobile

We went to Silky Oak on a tour from a cruise chip and so were with a big crowd. We were on a time frame and while the talk regarding the making of chocolate was interesting, it was hard to see. The museum was interesting...More

Thank Sandgroper12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded March 11, 2018

Thank you for your review. We hope you are able to visit us again

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Reviewed February 10, 2018

You do receive a free tasting when you arrive here but we'd been spoilt at another NZ chocolate factory when you could ask to taste any flavour you wanted. However, the chocolate was fine and we did cheerful add to our stash of sweetie things...More

1  Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded March 11, 2018

Thank you for you review, we hope you enjoyed your purchases

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Reviewed February 6, 2018 via mobile

We had a Day Tour with Napier Classic Cars that included a surprise visit to Silk Oak Chocolates. This was a highlight of our Napier Tour. The chocolates are excellent, and we enjoyed coffee and lunch at the Cafe on the property. But the highlight...More

Thank TampaBayJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded February 8, 2018

It was a pleasure meeting your group, and getting to know you. When we meet people like yourselves it is the highlight of our day as well. Hope you enjoy the chocolates and fudge. Thank you for your review

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Reviewed January 20, 2018

Good selection of food available, nice coffee and very good service. The Pantry and Gift shop were very nice to look in as was the Chocolate Shop. Lovely selection and some products wrapped in beautiful colours of foil. Greeted immediately when we walked in with...More

Thank Kath K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded January 22, 2018

Thank you for your review, we do try to give great service, along with great products. I will let the staff know that you of your all round appreciation

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Reviewed January 19, 2018

We returned back to this Cafe and were once again treated to some really tasty food, helpful staff and pleasant surroundings. You can have a walk around the other facilities on site. Don't forget to buy some chocolate too. Only downsize was the toilet. It...More

Thank skylarkGlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded January 22, 2018

Thank you for your review, I will the everyone here know of your appreciation. Toilet wise we do check them regularly, as we believe it is just as important for them to be kept clean, but sorry that you happened to come across a not...More

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Reviewed December 30, 2017

We visited this place as part of the local tour. Stayed there just a short while as there is no much to be seen. Chocolates are not cheap.More

Thank Hongkongboy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded January 2, 2018

I am sorry you did not give us the opportunity to charm you. Here on site we have a chocolate shop, chocolate factory viewing through the windows to see the chocolate being made. Plus we also have a Café, Chocolate Thru the Ages Museum as...More

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Reviewed December 29, 2017

We went to Silky Road for the cafe (lunch) and the Museum. Both were great. Had Sausage Roll and Salad, and Broccoli Salad and Bread. The meals were fresh, light seasoning, and delightful. The Banana and Oat Smoothie was yummy! And the Long Black was...More

Thank MattPStuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded December 31, 2017

Thank you so much for your in depth review. We pride ourselves on our fresh and tasty food at the Café, I will let the staff know you enjoyed your time there. Also, some of the items in the Café are available in the Pantry...More

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Reviewed December 29, 2017 via mobile

Went on a dull day , what a waste of time. Smaller than expected with no one showing their crafts . Poor selection of chocolates in the shop and very expensive. $6.50 for a very small chocolate bar is far too much. Nothing I would...More

Thank squinth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded December 31, 2017

We are sorry you were disappointed with your visit. We are not always able to showcase the making of the chocolates, we do have a video playing showing how it is made, for occasions such as yours. Our chocolate is couverture, (real chocolate) without the...More

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Questions & Answers
scoobierae
November 22, 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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