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Hamilton i-SITE Visitor Information Centre

Corner Caro & Alexandra Sts | Garden Place, Hamilton 3204, New Zealand
+64 7-958 5960
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Review Highlights
Great info, lovely staff

Had some trouble with bus and accommodation and want to ask information. One staff name Corey was... read more

Reviewed 25 May 2018
angelalN6190UY
via mobile
Source of Information, very good

Very good service and information from the staff, local and regional maps for free, as well as... read more

Reviewed 23 May 2018
santo t
,
Auckland, New Zealand
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We are the official i-SITE Visitor Information Centre in Hamilton and your local experts in our region. We are your 'one stop shop' for travel advice and bookings for Waikato tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible0%
Travelers talk about
Closed Now
Hours
Hours Today: 9:30 AM - 3:30 PM
LOCATION
Corner Caro & Alexandra Sts | Garden Place, Hamilton 3204, New Zealand
CONTACT
Website
+64 7-958 5960
Top Selling Tours & Activities in and around Hamilton
Write a ReviewReviews (46)
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"helpful advice"
in 2 reviews
"buy some souvenirs"
in 2 reviews
"great info"
in 2 reviews
"new zealand"
in 7 reviews
"waikato river"
in 2 reviews
"gifts"
in 3 reviews
"auckland"
in 4 reviews
"attractions"
in 3 reviews
"knowledge"
in 2 reviews
"garden"
in 3 reviews
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1 - 10 of 38 reviews

Reviewed 25 May 2018 via mobile

Had some trouble with bus and accommodation and want to ask information. One staff name Corey was very very helpfully. Such a lovely person and was patient and smiled and talked me through every thing that I wanted to know. It was very good information...More

Thank angelalN6190UY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 26 May 2018

Hi Angela, As a team we strive to provide accurate information and wonderful service to all of our customers and we are happy to hear that your encounter with Corey was superb. Your feedback will be passed onto Corey - thank you for taking the...More

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Reviewed 23 May 2018

Very good service and information from the staff, local and regional maps for free, as well as brochures and other attraction information. Location is strategic, next to Hamilton City Council with Captain Hamilton statue on the square, in front of Garden Place, an open square...More

Thank santo t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 25 May 2018

Hello Santo t, We thank you for the good feedback and excellent description of where we are located. We hope the information provided to you helped to enhance your experience and time here in Hamilton, Thank you.

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Reviewed 5 May 2018

The staff here are really friendly and helpful with a lot of knowledge about the Waikato Area. The retail that they sell is really cool as it's New Zealand specifically. Overall my experience with them was outstanding and would recommend them to anyone

Thank jonellemodlik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 8 May 2018

Hi Jonelle, Thank you for your review.

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Reviewed 1 May 2018

Any i-Site center in New Zealand is supremely efficient, friendly and helpful. So is this one as well. There's plenty of things to browse through and buy some souvenirs too. I wanted to do a day walk through Hamilton and they offered me all information...More

Thank Satyabrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 8 May 2018

Hi Satyabrata, It is our privilege to be able to assist anyone that walks through our doors whether they are looking for an activity, shopping or advice. Thank you so much - your comments are appreciated.

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Reviewed 8 April 2018

The staff here couldn't be more helpful, also lots of souvenirs available to buy at reasonable prices

Thank Hazel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 12 April 2018

Hi Hazel W, Our goal is to help our visitors where ever we can, no matter the question or request. We are glad to hear your visit to the i-SITE was enjoyable, thank you for your review.

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Reviewed 30 March 2018

My brother & I dropped by Hamilton i-SITE on very short notice for help booking round trip bus transport to Waitomo Caves. Despite the time crunch, our travel consultant (Verena Peters) quickly found & booked the very last bus seats available. When the the bus's...More

Thank Kirk B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 3 April 2018

Hi Kirk B, Thank you for the awesome feedback, we have passed that on to our lovely Verena. We hope you had a great experience even though things didn't turn out as planned.

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Reviewed 19 March 2018

Went in a couple of times during our stay. Staff are friendly and welcoming. Some lovely gifts, postcards etc. They even sell stamps, very useful.

Thank katejim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 21 March 2018

Hi Katejim1, We try and provide our visitors with as much as we can and know that everyone appreciates even the littlest things. Thank you for your very lovely review.

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Reviewed 29 December 2017

Very welcoming and gave us lots of information about the area and where to eat! I recommend seeing them when you first arrive into Hamilton.

Thank mofred29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 6 January 2018

Hi mofred29, Thank you very much for your review, it is much appreciated. We enjoy helping our customers no matter what questions they may have.

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Reviewed 18 November 2017

The New Zealand Tourist information sites provide great service and the staff is dedicated to helping you and are in fact disappointed when they cannot. You can buy transportation and tourist sites tickets here, as well as souvenirs, postcards and stamps. It should be the...More

Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 October 2017

Even though I live in Hamilton, this is one of my favourite places to peruse. They have beautiful jewellery, skin care, edibles, bags, scarves and other accessories that are different and are loved by overseas recipients. I love the honey that has been created from...More

Thank excentnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton i-SITE V, Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 5 October 2017

Hi excentnz, Thank you very much for your lovely review. We aim to support our local suppliers as much as we can by featuring their products in our store. We are happy to hear that you enjoy our retail products and consider us to be...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & Answers
Papaali Norrah T
20 January 2017|
AnswerShow all 2 answers
Response from Hamilton i-SITE V | Property representative |
Good morning, Thank you for your enquiry and our sincere apologies for the delaying in getting back to you. At this stage there is still plenty of availability in Hamilton for your requested dates. To check live... More
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