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Traveler Overview
  • Excellent62%
  • Very good22%
  • Average6%
  • Poor4%
  • Terrible6%
Travelers talk about
“puffing billy”(58 reviews)
“driver guide”(28 reviews)
“penguin parade”(48 reviews)
About
Want to escape, indulge, relax or explore while all the driving is done for you? On an AAT Kings Day Tour of Melbourne our friendly and engaging Driver Guides will bring each destination to life. AAT Kings Melbourne Day Tours offers a range of half...more
Contact
Melbourne, Victoria 3000, Australia
Central Business District
Website
+61 2 9028 5180
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Reviews (330)
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All reviews puffing billy driver guide penguin parade phillip island day tour great ocean road federation square maru koala and animal park healesville sanctuary london bridge twelve apostles bird feeding city tour loch ard gorge penguins coming port campbell tour companies
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1 - 10 of 311 reviews
Reviewed 1 week ago via mobile

My wife and I took the Puffing Billy and Yarra Valley tour. The tour was pleasant and our guide (Peter) was really nice, knowledgeable and accommodating of everyone’s needs but what made this a 5 star experience for us really was the great customer service...More

Date of experience: March 2019
Thank luiserpa
aatkingsaustralia, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 1 week ago

Hi Luiserpa, What a great story to share! Gen is a star and she really shows her love for Tourism by helping others. We are so glad to hear that Gen was able to make you comfortable on your last day in Melbourne and go...More

Reviewed 4 weeks ago via mobile

We booked this trip on line and were picked up on time at our hotel, there were several other pick ups before we were on our way. Our driver and guide worked hard to keep everyone interested and informed. We visited the wildlife sanctuary and...More

Date of experience: January 2019
Thank traceyh584
aatkingsaustralia, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 4 weeks ago

Hi Traceyh584, We are glad to hear you had a great time on our Full Day Phillip Island Tour a few days ago. you have written a very clear procession of what the day includes and included some great tips about the Penguin Parade viewing...More

Reviewed 7 February 2019 via mobile

On our first day in Australia we went on the AAT Kings tour down the Great Ocean Road with driver Peter. What an excellent (if long) day. Peter is not only a brilliant driver, negotiating the very busy streets and junctions of Melbourne he is...More

Date of experience: February 2019
Thank LincsHappytraveller
aatkingsaustralia, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 4 weeks ago

Hi LincsHappytraveller, We are so glad to hear you had an amazing day with one of our treasures Peter as well as the Victorian treasure the 12 Apostles. We do not often get to see wild koalas along this stretch of our coast so it...More

Reviewed 12 January 2019 via mobile

I booked a half day tour to visit the Puffing Billy Train, I was told we would be picked up at 7.25am. We were picked up and then dropped off at another location to be told , “walk around the corner and speak to the...More

Date of experience: January 2019
Thank Katelyn R
aatkingsaustralia, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 4 weeks ago

Hi Katelyn, We appreciate you taking the time to leave us a review. We apologise for the confusion you encountered during our courtesy hotel pick up service and boarding at Federation Square. We share this boarding location with other tour companies and I apologise on...More

Reviewed 11 January 2019

So about 3-5 years I saw a special about the little penguins on Nat Geo, and thought to myself, I wish I were going to Australia so I can see this in person. Well, I did and it didn't disappoint. Breeding season is November to...More

Date of experience: December 2018
Thank numbafree
aatkingsmelb, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 30 January 2019

Hi numbafree, Thanks so much for taking the time to review your experience with us and most importantly the penguins. We couldn't agree more that these adorable little creatures are one of Melbourne's best attractions. We hope other reviewers take your advise about the cool...More

Reviewed 10 January 2019 via mobile

During our honeymoon break to Melbourne, we booked a city tour and river cruise with this company and today have been left feeling robbed and very disappointed. The customer is clearly always wrong with this company. We got off the bus at the end of...More

Date of experience: January 2019
Thank cs17990
aatkingsaustralia, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 4 weeks ago

Hi cs17990, We are very sorry to hear you were disappointed with your experience with us connecting to your river cruise after your coach tour. AAT Kings takes great care to provide accurate information to all our passengers, and our ground and driver guide team...More

Reviewed 4 January 2019

Booked through Trafalgar 7 months in advance, prepaid too. Assured that our mini tour in Melbourne would be a small group and not a cattle call. Received a letter 3 weeks before leaving telling us that AAT Kings would be handling our tour. Called AAT...More

Date of experience: November 2018
1  Thank patrici775
aatkingsaustralia, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 4 weeks ago

Hi Patrici775, Thank you for sharing your experience, I must apologise that the misleading information that caused you to miss out on the tour altogether. We pride ourselves on having the latest fleet of coaches with all of our tours operated in large luxury vehicles....More

Reviewed 29 December 2018

I travelled from Adelaide to Launceston via Melbourne to meet the tour there. Over the next few days we visited Bicheno, Legerwood, Port Arthur and Hobart. The tour was very well organized, the guide knowledgeable and interesting, the accommodation in all cases, excellent, and my...More

Date of experience: November 2018
Thank Elizabeth W
aatkingsmelb, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 30 January 2019

Hi Elizabeth, So glad to hear that you enjoyed a Short Break operated and organised by AAT Kings. These tour packages are a wonderful experience to see some truly great sites for all sorts of locations around Australia. Hope to see you again, maybe in...More

Reviewed 13 December 2018

We were picked up a little bit late i nfront of Novotel Hotel and then dropped off at Flinders Station where we were distributed according to the package booked. Organized by AAT Kings, the coach was full, very international and we had a passionate, knowledgeable,...More

Date of experience: October 2018
1  Thank tumfave815
aatkingsmelb, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 30 January 2019

Hi tumfave815, what a great review! We hope Rogers humour didn't wear you out too much along the way, but what a fantastic guy he is to take you on the beautiful journey. As you mentioned 1 day is not enough time to see the...More

Reviewed 11 December 2018 via mobile

Tour is on time and very well organised. Richard our driver and host was knowledgeable and knew how to crack a joke. He was very patient with all of us. The tour itself is very refreshing and green and plenty of time to be on...More

Date of experience: December 2018
Thank nusratd2015
AAT K, AAT Kings Marketing at AAT Kings, responded to this reviewResponded 13 December 2018

Hi there, Thanks for your sharing your feedback! We are so pleased that you enjoyed your tour with us. We pride ourselves on having the very best team of Driver Guides and Drivers across Australia, so it is great to hear that Richard was able...More

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Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
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Questions & Answers
Ask a question
Glenn N
18 December 2018|
AnswerShow all 8 answers
Response from aatkingsaustralia | Property representative |
Hi Glenn, A large Majority of our AAT Kings branded buses are equipped with toilets.
0
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