Cairns ZOOM and Wildlife Dome
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Temporarily closed until further notice
Cairns ZOOM and Wildlife Dome
Cairns ZOOM and Wildlife Dome
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Temporarily closedClosed until further notice
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About
The Cairns ZOOM is the world's first Challenge Ropes Course in a wildlife park, situated in the centre of Cairns on the rooftop of The Reef Hotel Casino. Experience adventure at varying heights and levels of difficulty on the Mid-ZOOM and Hi-ZOOM courses with 65 elements of crossings and ziplines - including one which takes you directly over a 4 metre saltwater crocodile! The PowerJump is a free-fall adventure with a 13m drop, whilst the Dome-Climb offers spectacular views of the city, the Coral Sea and surrounding landscapes. Make sure you spend some time interacting with all our wildlife, with Shows and Presentations throughout the day. Keep an eye out for Snowy the rare white kookaburra, as well as turtles, pythons, freshwater crocodiles, lizards, gliders and hand-feed our pademelons.
Cairns, Queensland, Australia
Meets animal welfare guidelines
Awards
Travelers' Choice
2023
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
953 reviews
Excellent
417
Very good
292
Average
137
Poor
54
Terrible
53
Connector68553541925
Brisbane, Australia2 contributions
Dec 2022 • Solo
was great took pic s with koala an a snake a walk around the sky walk hate hights took a while to not be soo scared by near the end i was fine
Written October 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we are so happy that you had an amazing time at Cairns ZOOM and Wildlife Dome, and loved both the wildlife and the exciting ZOOM activities. Thank you for reviewing us.
Written October 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joo
4 contributions
Sep 2023 • Family
I heard about this place closing down, and the reviews had been good, so I felt we had to include it in our itinerary.
We each had a 2 activity pass, but unfortunately Master 6 freaked out at the medium ropes course and despite mine & one of the workers attempts, was too terrified to continue so we both had to bug out and forgo the experience. I asked the reception girl if I could transfer our 2 activities to the other 2 in our party, but they said no. However, inside the Dome, the staff happily accommodated our request. Master 6 & I walked around the Dome watching the other 2 in our party complete the middle and high ropes courses which looked like a blast (and was according to them), and the drop/jump which seemed terrifying but was apparently a blast.
The little zoo was lovely, and Master 6 enjoyed walking around and looking at the animals.
Such a shame this place is closing.
We each had a 2 activity pass, but unfortunately Master 6 freaked out at the medium ropes course and despite mine & one of the workers attempts, was too terrified to continue so we both had to bug out and forgo the experience. I asked the reception girl if I could transfer our 2 activities to the other 2 in our party, but they said no. However, inside the Dome, the staff happily accommodated our request. Master 6 & I walked around the Dome watching the other 2 in our party complete the middle and high ropes courses which looked like a blast (and was according to them), and the drop/jump which seemed terrifying but was apparently a blast.
The little zoo was lovely, and Master 6 enjoyed walking around and looking at the animals.
Such a shame this place is closing.
Written October 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we are glad to see that you and your family had a great experience at the Cairns ZOOM and Wildlife Dome and that you loved the excitement of the ZOOM activities. We are also happy that you enjoyed hanging out with all the different wildlife. Thank you for your review.
Written October 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen M
Lavington, Australia1 contribution
Oct 2023 • Couples
Our visit was amazing
Very friendly staff
Could not fault a thing
We were so glad we visited zoom there is something for everyone here
Very friendly staff
Could not fault a thing
We were so glad we visited zoom there is something for everyone here
Written October 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we are so happy that you had a wonderful time at Cairns ZOOM and Wildlife Dome and that you appreciated the hard working and friendly team. Thank you so much for your positive feedback.
Written October 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen H
Drummoyne, Australia3 contributions
Oct 2023 • Family
Fabulous experience, great staff, such a shame it’s closing on Sunday. Thanks for the memories Cairns Zoom.
Written October 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Karen, we are delighted to see that you had a memorable experience at the Cairns ZOOM and Wildlife Dome. Thank you for reviewing us.
Written October 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa S
2 contributions
Sep 2023 • Family
Fun afternoon for the kids.
Close proximity to our accomodation , waking distance.
Great offer of free entry for the next 3 days after the first day of entry.
Close proximity to our accomodation , waking distance.
Great offer of free entry for the next 3 days after the first day of entry.
Written October 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we are delighted that you had a fantastic time at Cairns ZOOM and Wildlife Dome and enjoyed the variety of wildlife and ZOOM activities. Thank you for reviewing us.
Written October 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Saran Deling
Cairns, Australia3 contributions
Sep 2023 • Family
The rope course and zip lines were so much fun and deceptively challenging. Would happily go again except I hear they’re closing, very soon!!! If you’ve never been book now and don’t miss out. Hopefully they’ll find somewhere new to set up. I’m actually not a big fan of confined living enclosures, so the relocation of the animals to a more outdoor setting is probably the biggest positive for me, just saying. I’d also be lying if I said I wasn’t drawn to the thrill of zip lining over Goliath the massive salty. Aaaah!!!
Written September 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Saransd, we are so happy that you had an amazing time at Cairns ZOOM and Wildlife Dome and loved the exciting ZOOM activities. Thank you for reviewing us.
Written October 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Candice M
1 contribution
Sep 2023 • Family
Felt we were trapped into paying for the aminal experience when we only wanted to do the zip line. Annoyed at paying full price adult for a 15 Year old who is still a child. Very expensive for a family of 4
Written September 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we are sorry to read that you felt trapped into paying for an animal experience. We do advertise as a challenge ropes course in a wildlife park, so as the zip line is situated within the wildlife dome, entry to the ropes course activities also includes entry into the wildlife dome.
The industry standard of age groups are 0-3 years old is an infant rate, 4-14 years old is a child rate, and 15+ years old is an adult rate. Entry into the Wildlife Dome includes multiple presentations throughout the day such as croc feeding shows, koala talks and reptile introductions. Your pass will also allow to re-enter for 5 consecutive days. thank you for your feedback.
Written September 26, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seaside49132243251
Cairns, Australia1 contribution
Sep 2023 • Family
Loved the outside Dome walk.
Especially the views and supportive staff.
Been a few times over the years.
Sad to hear it is closing down
Especially the views and supportive staff.
Been a few times over the years.
Sad to hear it is closing down
Written September 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we are delighted that you enjoyed the Dome Walk and appreciated the friendly staff. Thank you for your support over the years as well as your positive feedback.
Written September 26, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FishnWine
Mount Maunganui, New Zealand66 contributions
Aug 2023 • Couples
My wife and I spent a morning in the dome before going for a flutter in the casino . The dome was a magical experience - the interaction with all the reptiles and birds , the rope swings for the kids ( and young adults ) above them . What a great place for families to see their children enjoying animals and birds close-up.
Then we heard the casino was shutting the Dome down next month because they want to expand more. !
We decided to forgo our casino visit , and donate our betting money to the Domes resettlement fund , ( all the Reptiles and birds have to relocate to Kuranda & Port Douglas ).
A sad loss for Cairns city , just because of corporate greed .!!!
Then we heard the casino was shutting the Dome down next month because they want to expand more. !
We decided to forgo our casino visit , and donate our betting money to the Domes resettlement fund , ( all the Reptiles and birds have to relocate to Kuranda & Port Douglas ).
A sad loss for Cairns city , just because of corporate greed .!!!
Written September 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we are so happy that you had a wonderful experience at Cairns ZOOM and Wildlife Dome. Thank you very much for your kind words and your donation to TARC to help with taking care of the animals.
Written October 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Far out brussell sprout
1 contribution
Sep 2023 • Family
Absolutely fantastic. We were a family admission. Very affordable. We did 5 out of the 6 activities available. My son loved pirate climb and power drop the best. My daughter loved the zipline over the crocodile. Hubby and I loved Dome walk the most. We found the ropes courses a little bit scary. But the staff were very supportive. Huge thankyou to Dani who helped my son, and Mark, and Peter were really friendly. All were great workers and really helped us feel safe and we had so much fun. The wildlife was good too. Jake did the reptiles talk and we found it to be very informative and not boring like we thought. Overall we're very happy with our experience here. It really got us out of our comfort zone. In a safe fun way.
Also, duck. The free flight birds have no sense of personal space hahaha.
Tip: take a go pro or a phone with a lanyard. You can't take a camera/phone on the course if it's not connected to your body.
Very sad to hear you're closing. I hope this activity can return in the near future.
Also, duck. The free flight birds have no sense of personal space hahaha.
Tip: take a go pro or a phone with a lanyard. You can't take a camera/phone on the course if it's not connected to your body.
Very sad to hear you're closing. I hope this activity can return in the near future.
Written September 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we are delighted that you had a fantastic visit to Cairns ZOOM and Wildlife Dome and that you appreciated the passionate, friendly team and various activities. We are sad that we have to close too. Thank you for reviewing us and your support too.
Written September 10, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do you need enclosed shoes?
Digital Manger CaPTA Group
Cairns, Australia3 contributions
Hello, thanks for your enquiry. Yes, you need enclosed shoes to do any of the ZOOM activities and high ropes courses.
入場は5日間自由なのは分かりました。ズームは,4つセットで購入した場合,1日1ズームずつで,4日間という楽しみ方はできますか?
3 Lizards
Meguro, Japan2,173 contributions
1回の入園料を払うとそのあと5日間入園料がかからないだけです。、zoom のアクティビティは都度料金が発生します。1zoomで確か16ドルで2回目以降は8ドルだったと思うます。次の日にやると1回目は8ドルかわかりませんので確認してみて下さい。日本語が話せるスッタフもいましたよ。
また街中にあるリビングインケアンズというタウン雑誌にクーポンがあったような記憶があります。OKストアなどに置いてあります。
あとBookmeという英語のサイトがあります。こちらにも直前で予約れると格安で色々な海から山のアクティビティが予約できますよ。確か2-3時間zoom使い放題のチケットがあった気がします。直前に売れ残りをオファーするのでプライスが上下したり数の制限がありますがニーズが合えばかなり安く参加できますよ。
現地の人に教えてもらって行く度に利用している便利なサイトです。
最近行ったばかりですが色々なところに行ったため情報が間違ってお伝えしてしまうかもしれませんがサイトや受付でしっかりと確認してみてください。
楽しいケアンズ旅行を満喫して下さい。
Ceyhun C
5 contributions
Can I really cuddle with a koala?
Really? Just a small hug? Are we allowed to do that? I hope your koala is also fine with it.
I will visit cairns on 15 August, so, is this doable?
RSV_12
Brisbane, Australia160 contributions
Definitely no hugging. Although they are used to humans, the animals in the Dome are still kind of wild animals, not like your domesticated cats-dogs-pets. It is not natural for them to have close interactions with humans. Staff uses different animals to participate in photo sessions during the day to avoid stressing them too much (remember, they still have to wake up koala, remove it from its cosy place on the “tree”; all these different smells and places are quite stressful for animals). So, during a photo session you briefly hold koala in your arms – but just as long as it takes to take a photo. During koala talk you are allowed to gently stroke-touch its fur avoiding a head.
1. How many times manager warned the kids before calling security?
2. Did the manager inform parents once he saw the situation?
2. How many kids were involved and what was their ages ?
3. Did the security check for damages before let the family leave.
They were several families
Reza R
7 contributions
1. Only once
2. No
3. I think 4 or 5 kids, most of them were about 10 or 11 ages, one older I think 15 or 16 years old and one younger 5 or 6 years old
4. Yes, no damages according to the staff and security guards
Eva C
United Kingdom10 contributions
How would you rate the animal welfare of this place? I was Thinking of going for the zip line but didn't realise they also keep animals! I know the dome and it doesn't look that big and it's all inside? Surely that is a terrible way to keep these animals?
Troy S
Basel, Switzerland146 contributions
there seems to be enough room theres only a few animals
bullyboy68
Colmar, France5 contributions
Bonjour,
L'activité doit-elle être réserver ou comme un zoo on arrive le matin au guichet on paye :) Merci beaucoup pour votre aide
Ben W
Milan, Italy5 contributions
Nous vous remercions de votre enquête. Il est possible de venir et payer le jour meme, mais nous vous recommandons de réserver en avance pour le parcours de cordes ZOOM pendant la période des vacances scolaires.