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Tourism Top End - Visitor Information Centre

Review Highlights
Helpful and polite

We dropped in to grab some brochures of things to do, we did speak to a lady working there about... read more

Reviewed 4 days ago
MarsinMandurah
,
Mandurah and Peel Region, Australia
via mobile
Very helpfull staff

We haired a car thru the information centre Everthing was explained with lots of options to choose... read more

Reviewed 3 weeks ago
KYM C
,
Sydney, Australia
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  • Excellent65%
  • Very good31%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
About
The Tourism Top End Visitor Information Centre is the best place to start your Top End experience. We can help you create an itinerary for your trip that best suits your budget and time-frame and best of all - it's free! The centre is a one-stop...more
Contact
6 Bennett St, Darwin, Northern Territory 0800, Australia
Website
+61 8 8980 6000
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All reviews top end extremely helpful staff unlimited mileage starting point self drive parliament house local knowledge darwin city hop on hop off bus great trip northern territory tours visitors tte katherine pamphlet kakadu
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1 - 10 of 113 reviews
Reviewed 4 days ago via mobile

We dropped in to grab some brochures of things to do, we did speak to a lady working there about tour costs and costs of hiring a car, the lady was very friendly & helpful

Date of experience: January 2019
Thank MarsinMandurah
Reviewed 1 week ago

Most brochures behind the counter so u could not help urself. Mentioned tours we had no interest in and left empty handed We have a month in Darwin.More

Date of experience: March 2019
Thank Joanne R
tourismtopendnt, Front Office Manager at Tourism Top End - Visitor Information Centre, responded to this reviewResponded 1 week ago

Hi Joanne, Thank you for your email to Tourism Top End. Our centre is located in the Old Reserve Bank Building on the corner of Smith and Bennett Sts Darwin CBD, on entry we have all walls covered with regional brochures, maps and information for...More

Reviewed 3 weeks ago

We haired a car thru the information centre Everthing was explained with lots of options to choose from as well as competitive pricing Maps aof tourist areas are free.More

Date of experience: February 2019
Thank KYM C
tourismtopendnt, Front Office Manager at Tourism Top End - Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Hi Kym, Great to hear your car hire booking was completed with ease, as it should be! Plus having the unlimited klms is an advantage booking with us and of-course there's so much information we can offer on where to go and what to see....More

Reviewed 1 February 2019

Great place to check out to get more information on various sights/tours you can undertake whilst in NT. Definitaly worth visiting this place if you are planning on doing a self drive as the staff are very helpful to help you safely plan a great...More

Date of experience: January 2019
Thank charlene_veverka
tourismtopendnt, Manager at Tourism Top End - Visitor Information Centre, responded to this reviewResponded 4 February 2019

Hi Charlene, Thank you for taking the time to give us your feedback on planning your trip in the region. Our staff certainly have plenty of helpful hints and tips on self-drive itineraries that include accommodation, tours and attractions, plus some 'pearls of wisdom' of...More

Reviewed 21 January 2019

As I volunteer in VIC in Qld really appreciate help given in other centres. Large room with plenty of brochures and very helpful staff.More

Date of experience: January 2019
Thank SoloBoomer
tourismtopendnt, Julie, Visitor Information Centre Manager at Tourism Top End - Visitor Information Centre, responded to this reviewResponded 22 January 2019

Hi there. Thank you for taking the time to pass on your experience. How fantastic that you volunteer at a Visitor Information Centre in QLD. We have a fabulous bunch of volunteers who have a passion for sharing their knowledge about the Top End, so...More

Reviewed 9 January 2019

The Visitor Information Centre is a useful place to stop at to get information about about local sightseeing opportunities, tours and transport. It was here that I found out about the tours being offered at the nearby Parliament House. They were also helpful with tips...More

Date of experience: November 2018
Thank KGB777
tourismtopendnt, Denise, Front Desk at Tourism Top End - Visitor Information Centre, responded to this reviewResponded 23 January 2019

Hi there. Thanks for your lovely response to our Visitor Information Centre in Darwin. Our friendly and helpful staff love getting great feedback and are passionate about helping everyone who comes through our doors. Parliament House is steeped in history inside and out, significantly representative...More

Reviewed 7 January 2019

The ladies were nice and went out of thier way to help... even offering water on a hot day (every day is hot there) definetly recommed planning your trip with them.More

Date of experience: December 2018
Thank Deejayz
tourismtopendnt, Manager at Tourism Top End - Visitor Information Centre, responded to this reviewResponded 1 February 2019

Hi there, Thank you for your kind words and for coming into the centre during your visit to Darwin! Our staff are always happy to help out and great to hear you enjoyed your Darwin experience. Hope to see you again perhaps a visit in...More

Reviewed 6 January 2019 via mobile

We were met by a very helpful and friendly volunteer who assisted us with our enquiries. The office is full of literature about every experience you can think of in the Top End. However it is worth engaging with the staff as they will always...More

Date of experience: January 2019
Thank KMN04
tourismtopendnt, Manager at Tourism Top End - Visitor Information Centre, responded to this reviewResponded 1 February 2019

Hi there, Thank you so much for sharing your feedback and terrific that you had an opportunity to meet our wonderful Cruise Ship Ambassadors.They passionately meet and greet visitors into Darwin with a smile! Yes you can choose to take the shuttle return or one-way...More

Reviewed 16 December 2018

We came into the visitor entre with a doen possibilities from adverts we saw and found - we left the information centre with a plan and places in mind. We found this is the best place to strart looking when you are here on holiday...More

Date of experience: December 2018
Thank AndieM717
Reviewed 22 November 2018 via mobile

It was our first time in the top end and we wanted to do as much as possible within the few days we had so we dropped in to see the ladies in the Darwin Tourist information centre and I was so glad I did....More

Date of experience: November 2018
Thank de1881
tourismtopendnt, Marketing Manager at Tourism Top End - Visitor Information Centre, responded to this reviewResponded 24 November 2018

Good afternoon, That's great to hear! Thank you for taking the time to write a review. We hope you enjoyed your time here in the Top End, it certainly sounds as though Lee kept you busy. There is so much to see and do in...More

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