Fantasea Cruising
Fantasea Cruising
4.5
8:30 AM - 10:00 PM
Monday
8:30 AM - 10:00 PM
Tuesday
8:30 AM - 10:00 PM
Wednesday
8:30 AM - 10:00 PM
Thursday
8:30 AM - 10:00 PM
Friday
8:30 AM - 10:00 PM
Saturday
8:30 AM - 10:00 PM
Sunday
8:30 AM - 10:00 PM
About
Fantasea Cruising delivers Australia’s most personalised experiences on the water. With the flexibility to cater for 2 to 1200 people, we offer charters in a range of vessel sizes from 16 seater water taxis to large vessels across a range of locations. Our fleet on Sydney Harbour operates evening cruises, special event cruises like Vivid & New Year’s Eve and daily whale watching cruises. Our whale watching cruises are unique to Sydney with a marine biologist on every departure and a hydrophone to hear the whale song underwater. Our fleet of water taxis not only offer point to point services to move people around Sydney with not a traffic light in sight, the sunset cruises and our exclusive picnic on Sydney Harbour are experiences not to be missed. On Pittwater, north of Sydney, we operate ferry services between Ettalong, Wagstaffe and Palm Beach. We also operate whale watching from Palm Beach during season.
Sydney, New South Wales, Australia

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Tours and Tickets by Fantasea Cruising
Travelers talk about
(43 reviews)
(6 reviews)
(12 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles596 reviews
Excellent
380
Very good
106
Average
40
Poor
26
Terrible
45

Maggie W
Coronado, CA4 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Absolutely loved this zoo. Natural habitats and easy to navigate. All volunteers were outstanding. Highly recommend!
Written March 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Valerie J
Newfield, NJ45 contributions
3.0 of 5 bubbles
Mar 2024 • Couples
To start, the Zoo was pretty cool.The agent for Fantasea neglected to get our email which is the only way to get the pass to enter the zoo.The zoo agent had to call customer service for us to enter.The agent never explained the ferry schedule to us so we waited over an hour to then be told the ferry was at capacity, we’d have to wait another hour! I do not recommend Fantasea!
Written March 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

J Mark F
United States3 contributions
2.0 of 5 bubbles
I wish I had known how hilly it was. Just too much for our age. We would not do it again. Ont the other hand we enjoyed the seal show, and the bird show.
Written February 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DMR-2011
Orchard Park, NY287 contributions
5.0 of 5 bubbles
This was a great experience. The combo pass was great and the location to pick up the tickets was easy to find. Staff there and on the boats were great. The Taronga Zoo was one of the prettiest we’ve ever seen. The views across the harbor were amazing. Highly recommend this tour!
Written February 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kyra P
2 contributions
1.0 of 5 bubbles
Jan 2024 • Couples
We booked to see the fireworks over the opera house on Australia Day and it was absolute shambles.
The wharf was ridiculously busy with little to no organisation. We arrived early to ensure we knew where we were going. I showed a fantasea worker my ticket and was told to wait in another line due to our boat being the second one to leave from the harbour (first being 6:45pm, ours being 7pm). Once it was our lines turn to board I was then told I should have been on the first boat even though my ticket specifically stated 7pm (not 6:45pm). The worker got very argumentative and explained it was our fault however the company was the one to change our timings without letting us know. The email that was supposedly sent to me was then made apparent they spelt the email address completely wrong and therefore again the company was at fault. With this in mind the worker that evening decided to persist being rude, repetitive in his argumentative comments, antagonising me and my partner, causing lots of unnecessary upset and generally trying to escalate the situation. So much so, that a family behind us in the line stood up for us and told the man he was in the wrong. We had no apology and were still made to feel as though it was our fault. We eventually got on the boat to then find out we had paid double what a lot of other passengers had paid.
Written January 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jim S
Adelaide, Australia3 contributions
1.0 of 5 bubbles
Dec 2023 • Family
Fantasea Cruising

Sydney

NYE cruise from Manly was absolute crap.

Absolute crap. Did the Manly NYE cruise tonight and it was an absolutely appalling experience, due to the complete lack of organisation. .
Hundreds of people crammed into a very small wharf area for almost an hour - with two boats worth of passengers all mingled together, no coordination or communication from crews. Only one person was checking these hundreds of people in and allocating wrist bands, again with no comms on the boat boarding procedure.
As people were starting to get really angry, they opened a gate about 2 metres across and hundreds of people shuffled down onto a narrow gangway - with no communication on which boat would be boarding first or when.
The passengers should be held in two separate areas or divided in some way to make the boarding process quicker and less chaotic.
Once on board, there were no apologies for the appalling hour people had just spent trying to get on the boat.
The boat also had very small outside viewing areas, so viewing was limited.
One of the small areas at the rear of the boat was next to the toilets - only three of them for several hundred people - which were not flushing. So not only did you have a cr4ppy view, you had a matching odour to accompany it

There are hundreds of other Sydney NYE cruises. Choose anyone of them, they have to be better than this.

The fireworks are amazing - this terrible experience is not the way to see them.
Written January 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vijay B
22 contributions
2.0 of 5 bubbles
Dec 2023 • Family
We went for the 9pm fireworks cruise on Dec 31st. The check in process was absolutely inefficient. After having paid for the cruise online, we still had to stand in a line for 30 mins to get our wristbands along with people who were in line for tickets, so no real benefit of buying online. The cruise anchored in a spot where we couldn't see the Harbor bridge or the light show on opera house. Other cruises were in the bay with a great view.
Written January 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris W
Budapest, Hungary484 contributions
4.0 of 5 bubbles
Jan 2024 • Couples
Unforgettable Sydney Harbour cruise, 2 hours of scenic beauty, and thanks to Booking.com vouchers, it was a free and fantastic experience!
Written January 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cherece H
Pomona, NY9 contributions
5.0 of 5 bubbles
Nov 2023 • Solo
This is good way to get an overview of the city. You will have a chance to explore the red and the blue route.
Written December 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Abiral Baniya
Hetauda, Nepal25 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
I took taronga zoo ticket plus 48 hour pass for AUD 84.14. It included unlimited rides plus self-service tea & coffee via their vending machine in this time frame. At the end, I realised this deal was a real bargain.

The boats are clean & comfortable, the crew is friendly, the commentary were informative, the harbour views are always amazing, we could spot dolphins during our ride from Watson bay to Manly bay...got all as advertised by Fantasea.

I needed to reschedule my second day i.e. move my free ride day to the third day. They accommodated my request without hassle. A big thank you.

I have seen a few negative comments by other customers. I hope Fantasea would take steps to address for any genuine complaints.

For me, I would definitely take Fantasea again when I visit Sydney the next time.
Written December 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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FANTASEA CRUISING (Sydney) - All You Need to Know BEFORE You Go